Zendesk vs HappyFox Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Arnaud Débart

The basics of ticketing

2018-06-15

Very good tracking of my interaction with customers

Pros

It is a very nice ticketing system, HappyFox gives a very good competition to Zendesk Suite etc.

Cons

Same comment as for HappyFox Chat, there may are too many sections and menus and it can become a bit confusing sometimes

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
HappyFox Reviews
HappyFox
Helpdesk, customer support software
Read more
Julian Bosdari

Outstanding Help desk software at an attractive price

2016-10-26

In terms of functionality I would put it at being pretty close to Zendesk Enterprise in terms of functionality, but at a fraction of the price.

Pros

Easy to use, economic, full featured, integrates with Magento

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
HappyFox Reviews
HappyFox
Helpdesk, customer support software
Read more