3 days ago
No
View all reviews| Total integrations | 693 |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
$5.00/month
2nd of April
No
View all reviews| Total integrations | 49 |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
$29.00/month
| Total integrations |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
No information available
| Total integrations |
| Google Analytics |
| Magento |
| Microsoft Dynamics CRM |
| Salesforce Sales Cloud |
| Slack |
| Wordpress |
| Zapier |
| Zendesk |
| Shopify |
| Freshdesk |
| Mailchimp |
| JIRA Software |
| Salesforce Service Cloud |
| SugarCRM |
| Zoho CRM |
| HubSpot CRM |
| BigCommerce |
| Joomla |
| Encryption of sensitive data at rest | |
| HTTPS for all pages |
| Multi-factor authentication options |
| Data backup in multiple locations/GEO regions |
No information available
Recommended apps
Because you compared Zendesk and HappyFox, we think this app could fit your needs.
Zendesk |  HappyFox |
| Summary | |
| Cloud customer service software | Helpdesk, customer support software |
Visit website | Learn more |
| Pricing | |
| Starting from 5/mo | Starting from 29/mo |
✓ Free trial available ✓ No credit card required | ✓ Free trial available ✓ No credit card required |
View pricing | View pricing |
| Details | |
| Top features | |
|
|
| Typical customers | |
|
|
| Support options | |
|
|
Read more | Read more |
| Mobile apps | |
| Android | |
| 4.0 5,478 reviews 100K+ installs | 3.9 134 reviews 5K+ installs |
| iPhone/iPad | |
✓ iPhone ✓ iPad 1,821 reviews 01 Apr 2019 | ✓ iPhone ✓ iPad 35 reviews 10 Apr 2019 |
Read more | Read more |
| User reviews | |
4.3 1,978 total | 4.6 69 total |
5 4 3 2 1 | 5 4 3 2 1 |
| Value for money | |
| 4.1 | 4.5 |
| Ease of use | |
| 4.3 | 4.5 |
| Features | |
| 4.3 | 4.3 |
| Customer support | |
| 4.3 | 4.6 |
| Users recommended to a colleague | |
96% | 90% |
All reviews | All reviews |
| Integrations | |
Integrates with 693 apps | Integrates with 49 apps |
✗ No API ✓ BigCommerce ✓ Facebook ✓ Google Analytics ✓ HubSpot CRM ✓ JIRA Software ✓ Joomla ✓ Magento ✓ Mailchimp ✗ Microsoft Dynamics CRM ✓ Salesforce Sales Cloud ✓ Shopify ✓ Slack ✓ SugarCRM ✗ Twitter ✓ Wordpress ✓ Zapier ✓ Zoho CRM | ✗ No API ✓ BigCommerce ✓ Facebook ✗ Google Analytics ✗ HubSpot CRM ✓ JIRA Software ✗ Joomla ✓ Magento ✓ Mailchimp ✓ Microsoft Dynamics CRM ✓ Salesforce Sales Cloud ✓ Shopify ✓ Slack ✓ SugarCRM ✓ Twitter ✓ Wordpress ✓ Zapier ✓ Zoho CRM |
See all | See all |
| Security | |
| Audit logs | |
| Encryption | |
| File sharing | |
| Security alerts | |
| Access control | |
| Data policy | |
Learn more | Learn more |
| Social presence | |
125,650 fans | 26,940 fans |
74,888 followers | 2,612 followers |
Read more | Read more |
Very good tracking of my interaction with customers
Pros
It is a very nice ticketing system, HappyFox gives a very good competition to Zendesk Suite etc.
Cons
Same comment as for HappyFox Chat, there may are too many sections and menus and it can become a bit confusing sometimes
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
In terms of functionality I would put it at being pretty close to Zendesk Enterprise in terms of functionality, but at a fraction of the price.
