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zofiQ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk & ticket automation platform for MSPs
Table of Contents
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zofiQ - 2026 Pricing, Features, Reviews & Alternatives
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zofiQ overview
What is zofiQ?
zofiQ is an AI-based solution that provides automation for managed service providers (MSPs). The software integrates with all professional services automation (PSA) tools and features AI agents that handle tasks including ticket triage, alert monitoring, and data analytics. It directly integrates with PSA platforms such as ConnectWise, Autotask, and HALO, and leverages resolution intelligence to surface solutions from PSA documentation and industry sources.
The AI Triage Agent automates the process of triaging, labeling, and routing tickets, leveraging self-learning capabilities to ensure streamlined data entry and ticket assignment. The AI NOC Agent provides monitoring and analysis of alerts, identifying critical incidents and autonomously creating workflows based on historical data.
Starting price
per month
Alternatives
with better value for money
zofiQ’s user interface
zofiQ reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.5/10
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zofiQ's key features
Most critical features, based on insights from zofiQ users:
All zofiQ features
Features rating:
zofiQ alternatives
zofiQ
Starting from
449
Per month
LiveAgent
Starting from
15
Per month
Genuity IT Admin Suite
Starting from
29.99
Per month
Salesforce Service Cloud
Starting from
25
Per month
zofiQ pricing
Pricing plans
Pricing details:
User opinions about zofiQ price and value
Value for money rating:
zofiQ support options
Typical customers
Platforms supported
Support options
Training options
zofiQ FAQs
zofiQ has the following pricing plans:
Starting from: $449.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of zofiQ?
zofiQ has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does zofiQ support?
zofiQ supports the following languages:
English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does zofiQ offer an API?
No, zofiQ does not have an API available.
Q. What other apps does zofiQ integrate with?
zofiQ integrates with the following applications:
Ninja, Auvik
Q. What level of support does zofiQ offer?
zofiQ offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base