Auvik Pricing, Features, Reviews & Comparison of Alternatives

Auvik

Auvik gives IT teams complete network visibility & control.

4.69/5 (62 reviews)

Auvik overview

What is Auvik?

Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. Real-time network mapping and inventory mean you'll always know exactly what's where, even as your users move. Automated config backup and restore on network devices mean you'll mitigate network risk with no manual effort. And Auvik TrafficInsights shows you who’s on the network, which apps they’re using, and where their traffic is going.
www.auvik.com

Pricing

Starting from
$150/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Auvik screenshot: Auvik’s dashboard displays a neat, geographic map of the networks you manage.Mitigate network risk with no manual effortAuvik screenshot: Users can view statistics including traffic flow and packet loss errors with Auvik’s quick and simple visual data graphs.Auvik screenshot: Auvik users can view detailed device bandwith information with easy to read graphs. Auvik screenshot: Auvik’s automated inventory detects and captures full details for every device on the networks you manage, including make and model, serial number, software version, IP addresses, and more.Auvik screenshot: Auvik users can see how an interface or device changes over long periods of time and identify trends.Auvik screenshot: Auvik has more than 50 preconfigured alerts and users can shape the system to any environment with simple customization options.Auvik screenshot: All sites visually presented on the Auvik map provide high-level status information.Empower your team to resolve network issues—hours fasterSee and solve network issues—before they become problemsAlways know exactly what’s on the network, even as it changesGain true network visibility and control with Auvik

Auvik reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.5
  4.5
  4.7
Matthew Greenbaum

This is honestly one of my favorite products to use. It's the most fun I have using IT software.

Used weekly for 6-12 months
Reviewed 2018-01-12
Review Source: Capterra

Pros
Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable. It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.

Cons
Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rick Rush

Helps Provide Solid Network Management Functions for an MSP

Used daily for 1-2 years
Reviewed 2019-03-25
Review Source: Capterra

Pros
The software is subscription based and only requires that a collector service be installed and running on a windows machine in the network to manage. This makes deployment quite easy and quick to put in motion. The discovery function is pretty straightforward and begins building an inventory and topology right away. Once you get managed devices set up with SNMP and login credentials, the topology starts to shape up and configurations start getting backed up. We integrate this with our PSA system and the ability to do bi-directional ticket creation and closure works quite well. This is a solid product for MSPs and makes the management of multiple customer networks workable. Support is available via chat and they are responsive.

Cons
It takes some work with the network devices to get more complex topologies corrected. Sometimes, no matter if SNMP and login is showing as correct the topology will not show accurately. Although chat is responsive for support, most of the time they will have to create a ticket for more complex items and get back with you. Large networks are hard to view i the limited space, an ability to zoom with the a mouse scroll wheel would be really helpful. Also, when searching for a device on the map, it would be nice to have it zoom into that device.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dave Ketterer

For the most part good except for the inability resolve the false down alerts we are getting

Used weekly for less than 6 months
Reviewed 2018-05-15
Review Source: Capterra

Pros
Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Cons
Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Eric Burke

Good product, but engineering does not fix things fast enough

Used daily for 2+ years
Reviewed 2019-12-22
Review Source: Capterra

We use this to help visualize networks during onboarding to our MSP business. We also use it to create tickets for network outages and have built OID polling for many other products (mostly storage). The length of time it takes to get enhancements (In my experience they never come) is disappointing.

Pros
The mapping, port discovery, configuration backups and overall ease of use are excellent.

Cons
Problems take FOREVER to get resolved (sometimes years). Same with feature requests. We've had many, many requests for basic functionality that never comes. Tickets for things that are supposed to work (like accurate stats for HyperV hosts) stay open with no reported fix coming from engineering. Honestly sick of spending $25k/yr. and not getting what we need. Considering alternatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Corey Kirkendoll

What you need to provide complete Managed Services to your customers!!!!

Used daily for 1-2 years
Reviewed 2017-06-21
Review Source: Capterra

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors. Now with Auvik we can truly offer Managed Network services quickly and better than ever, We can actually sleep better at night because our customers have Auvik on their networks and we are really taking care of the network.

Pros
I like how easy it is to install, setup, and use. I had it running in about 20 minutes... I really love the searching capabilities they have you can find anything with a simple name or part of a name to help you navigate to any device or link quickly.

Cons
Has a lot of flexibility can get lost in the many different options, but once you get familiar with it is easy to use and take advantage of the advanced features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Auvik pricing

Starting from
$150/month
Pricing options
Free trial
Subscription
View Pricing Plans

All plans include:

Unlimited users

Unlimited support

Discount available when prepaid for a year.

Pricing is per billable device, and device counts are aggregated across all clients. Volume discounts apply.

Auvik features

Activity Dashboard
Auditing
Automatic Notifications
Data Import/Export
Data Visualization
Monitoring
Real Time Monitoring
Third Party Integration

API (377 other apps)
Access Control (151 other apps)
Activity Tracking (106 other apps)
Alerts / Escalation (109 other apps)
Collaboration Tools (105 other apps)
Compliance Management (111 other apps)
Drag & Drop Interface (110 other apps)
Permission Management (96 other apps)
Real Time Data (100 other apps)
Reporting & Statistics (152 other apps)
Role-Based Permissions (96 other apps)
Workflow Management (129 other apps)

Videos and tutorials

Additional information for Auvik

Key features of Auvik

  • Multi-client account
  • Two-factor authentication
  • Roll-up dashboard
  • Branding
  • User management
  • PSA integrations
  • Automated mapping
  • Map search & filter
  • Automated inventory
  • Map export
  • Network documentation
  • Password management
  • IP address management
  • Alerts & notifications
  • Rich statistics
  • Service monitoring
  • Live & historic data
  • Context-aware data
  • Network evidence
  • Configuration restore
  • Debug data
  • Configuration analysis
  • Configuration management
  • In-app terminal
  • Remote browser
  • Remote desktop
  • Integrations
  • Cloud-based
  • Visual interface
  • Map printing
View All Features

Benefits

Real-time network mapping & inventory: Quickly discover and audit new networks. Then, stay in the loop—you’ll always know exactly what’s where, even as your users & devices move.

Automated config backup & restore on network devices: Mitigate network risk with no manual effort.

Deep insights into network traffic & flows: Quickly solve network bottlenecks and spot potential security vulnerabilities.

Automated network monitoring: See and solve issues—before they become big problems.

Secure remote access to network devices: Manage the network from anywhere you are.

Full visibility & powerful troubleshooting features: Empower team members at all levels to resolve problems hours faster.

Integrations with systems you use every day: Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more.

Fast and easy to install: Deploy a collector in minutes. No new hardware, no onerous configuration.

Vendor-neutral: Support for 15,000 devices from 700+ vendors—& growing.

Free support: We’re always here for you. Call or email us as often as you need to.