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Auvik

4.6
(71)

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Auvik gives IT teams complete network visibility & control.

(9)

Auvik Pricing, Features, Reviews and Alternatives

Auvik FAQs

Q. What type of pricing plans does Auvik offer?

Auvik has the following pricing plans:
Starting from: $150.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Auvik?

Auvik has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Auvik support?

Auvik supports the following languages:
English

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Q. Does Auvik offer an API?

Yes, Auvik has an API available for use.

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Q. What other apps does Auvik integrate with?

Auvik integrates with the following applications:
Microsoft Teams, OpsGenie, ScalePad, Freshdesk, Passportal, Liongard, IT Glue, BrightGauge, Slack, PagerDuty, ConnectWise PSA, ServiceNow, Autotask PSA

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Q. What level of support does Auvik offer?

Auvik offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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Auvik product overview

Price starts from

150

Per month

Usage Based

What is Auvik?

Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. Real-time network mapping and inventory mean you'll always know exactly what's where, even as your users move. Automated config backup and restore on network devices mean you'll mitigate network risk with no manual effort. And Auvik TrafficInsights shows you who’s on the network, which apps they’re using, and where their traffic is going.

Key benefits of using Auvik

Real-time network mapping & inventory: Quickly discover and audit new networks. Then, stay in the loop—you’ll always know exactly what’s where, even as your users & devices move.

Automated config backup & restore on network devices: Mitigate network risk with no manual effort.

Deep insights into network traffic & flows: Quickly solve network bottlenecks and spot potential security vulnerabilities.

Automated network monitoring: See and solve issues—before they become big problems.

Secure remote access to network devices: Manage the network from anywhere you are.

Full visibility & powerful troubleshooting features: Empower team members at all levels to resolve problems hours faster.

Integrations with systems you use every day: Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more.

Fast and easy to install: Deploy a collector in minutes. No new hardware, no onerous configuration.

Vendor-neutral: Support for 15,000 devices from 700+ vendors—& growing.

Free support: We’re always here for you. Call or email us as often as you need to.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Live Online
Videos
Webinars

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Auvik pricing information

Value for money

4.3

/5

71

Starting from

150

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Auvik features

Functionality

4.5

/5

71

Total features

63

9 categories

Most valued features by users

API
Third Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export

Functionality contenders

Auvik users reviews

Overall Rating

4.6

/5

71

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.82/10
Rating distribution

5

4

3

2

1

48

20

3

0

0

Pros
The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.
It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff.
Excellent for Root Cause Analysis and network tracing. Fantastic, knowledgeable, friendly support.
Cons
In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors.
Too many knobs to turn can get into trouble is you over tweak and not understand what you are doing.
The fact that you have a minimum required characters for this "Cons" section is much more annoying than anything about the software.

Overall rating contenders

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Garry A.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Totally love Auvik! It has changed the way we manage networks!

Reviewed 6 years ago
Pros

Remote access to routers/switches/devices that do not have their own cloud management. Custom alerting. Integration with our Autotask, our PSA (Ticketing) system. Dynamic network maps. Layer 1 to Layer 3 visibility.

Cons

Some of the MIBs are not fully developed yet. As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

IB
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Ian B.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Essential Network Monitoring Tool For MSP's

Reviewed 5 months ago

We have had a great experience since using Auvik for our clients. It has become a vital tool for our company.

Pros

Auvik has allowed us to monitor all of our clients networks from one console. The alerting is accurate and it gives our engineers another tool to use when trouble shooting issues.

Cons

Auvik takes some time to configure so you are getting the correct alerts. We have spent hours cleaning up false positives and correcting settings so we don't get those alerts anymore.

AR
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Verified reviewer

Mental Health Care, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Auvik is Ok, but probably wasn't for us.

Reviewed 8 months ago

We have a distributed network and found that while it give me a lot of info, it's also a LOT of info and requires a lot of tuning to make it manageable. The costs associated with Auvik and how they price things is more than we prefer. We probably aren't the target market though and I'm sure Auvik will work out better for others.

Pros

There is a LOT of data that it captures and displays. You can see much in the dashboard and the various sub sections have a lot of detail on the individual devices.

Cons

The interface is VERY busy. To the point that there is almost too much data. It takes some work to get things in a place you want them to be and Auvik can be expensive. The interface isn't very intuitive, but it does perform well.

KM
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Kevin M.

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Monitoring at its best

Reviewed 2 years ago

Real time alerting has been something that we have done without in the past due to cost. Auvik was the perfect mid-tier priced solution to get us in the door and still allow us the opportunity to grow into a global product that we could use at all of our locations.

Pros

Allows a quick glance at the network with an easy method to search for devices in a complex network. Setup and onboarding was very streamlined and thorough. So far support has been very knowledgeable and helpful.

Cons

I would to be able to export the documentation to Visio and I need to spend more time fine tuning the alerts. Starting to overlook the alerts because we get so many. I would also like to have built in Text Messaging Alerting for escalated issues.

MG
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Matthew G.

51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is honestly one of my favorite products to use. It's the most fun I have using IT software.

Reviewed 6 years ago
Pros

Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out...

Cons

Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.

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