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Auvik Pricing, Features, Reviews and Alternatives

Auvik product overview

What is Auvik?

Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. Real-time network mapping and inventory mean you'll always know exactly what's where, even as your users move. Automated config backup and restore on network devices mean you'll mitigate network risk with no manual effort. And Auvik TrafficInsights shows you who’s on the network, which apps they’re using, and where their traffic is going.

Key benefits of using Auvik

Real-time network mapping & inventory: Quickly discover and audit new networks. Then, stay in the loop—you’ll always know exactly what’s where, even as your users & devices move.

Automated config backup & restore on network devices: Mitigate network risk with no manual effort.

Deep insights into network traffic & flows: Quickly solve network bottlenecks and spot potential security vulnerabilities.

Automated network monitoring: See and solve issues—before they become big problems.

Secure remote access to network devices: Manage the network from anywhere you are.

Full visibility & powerful troubleshooting features: Empower team members at all levels to resolve problems hours faster.

Integrations with systems you use every day: Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more.

Fast and easy to install: Deploy a collector in minutes. No new hardware, no onerous configuration.

Vendor-neutral: Support for 15,000 devices from 700+ vendors—& growing.

Free support: We’re always here for you. Call or email us as often as you need to.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Chat

Email/Help Desk

Phone Support

FAQs/Forum

Training options

Documentation

Live Online

Videos

Webinars

Auvik pricing information

Value for money

4.4

Starting from

150

/momonth

Usage Based

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

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Value for money

Auvik

Value for money

Auvik features

Functionality

4.5

Total Features72 8 categories

Most valued features by users

API

Reporting/Analytics

Access Controls/Permissions

Third Party Integrations

Activity Dashboard

Alerts/Notifications

Monitoring

Reporting & Statistics

Auvik users reviews

Overall rating

4.7

Positive reviews

97%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.88/10

Rating distribution

Pros

The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.

Anonymous Reviewer

Excellent for Root Cause Analysis and network tracing. Fantastic, knowledgeable, friendly support.

Matt K.

It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff.

Matthew G.

Cons

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors.

Corey K.

Too many knobs to turn can get into trouble is you over tweak and not understand what you are doing.

Corey K.

The fact that you have a minimum required characters for this "Cons" section is much more annoying than anything about the software.

Jeff H.

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Overall rating contenders

Auvik

Overall rating

SolarWinds Service Desk

Overall rating

Freshservice

Overall rating

Remote Desktop Manager

Overall rating

Garry A.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

Totally love Auvik! It has changed the way we manage networks!

Reviewed 4 years ago

Pros

Remote access to routers/switches/devices that do not have their own cloud management. Custom alerting. Integration with our Autotask, our PSA (Ticketing) system. Dynamic network maps. Layer 1 to Layer 3 visibility.

Cons

Some of the MIBs are not fully developed yet. As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

Kevin M.

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Monitoring at its best

Reviewed 7 days ago

Real time alerting has been something that we have done without in the past due to cost. Auvik was the perfect mid-tier priced solution to get us in the door and still allow us the opportunity to grow into a global product that we could use at all of our locations.

Pros

Allows a quick glance at the network with an easy method to search for devices in a complex network. Setup and onboarding was very streamlined and thorough. So far support has been very knowledgeable and helpful.

Cons

I would to be able to export the documentation to Visio and I need to spend more time fine tuning the alerts. Starting to overlook the alerts because we get so many. I would also like to have built in Text Messaging Alerting for escalated issues.

Eli P.

Information Technology and Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

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Efficient Montioring that Can be Difficult to Configure

Reviewed 2 months ago

Overall, Auvik is a powerful product, but as long as you are experienced with network monitoring, it is useful.

Pros

Auvik allows are company to monitor network devices and services and proactively identify and correct issues.

Cons

Auvik can be a bit confusing to set up more than the basic functionality. The product is designed for the more advanced administrator.

Nirmesh S.

Computer Networking, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

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Auvik : Outstanding Remote Network Monitoring

Reviewed 2 months ago

Auvik has been very good in terms of disaster management and rectifying any kind of infrastructure issue which the team encounters. If there any performance issue due to the network, we can monitor that as well and helps the business with the load tests and we can evaluate the business capability, as per the needs.

Pros

Auvik is a network remote monitoring and network management tool, which helps poll network 24*7. It uses multiple different protocols as per the availability to poll the devices, which helps to narrow down troubleshooting when you are rectifying any issue in the network infrastructure.

Cons

If the network could be monitored via a mobile application like Android and iOS platforms, then it would have been very convenient for the network administrator to take immediate steps if needed. This way the engineers can access the infrastructure anywhere, anytime.

Matthew G.

51-200 employees

Used weekly for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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This is honestly one of my favorite products to use. It's the most fun I have using IT software.

Reviewed 4 years ago

Pros

Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out...

Cons

Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.

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Auvik FAQs and common questions

Q. What type of pricing plans does Auvik offer?

Auvik has the following pricing plans:
Starting from: $150.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of Auvik?

Auvik has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Auvik support?

Auvik supports the following languages:
English

Q. Does Auvik offer an API?

Yes, Auvik has an API available for use.

Q. What other apps does Auvik integrate with?

Auvik integrates with the following applications:
Microsoft Teams, Opsgenie, Warranty Master, Freshdesk, SolarWinds Passportal, Liongard, IT Glue, Slack, PagerDuty, ConnectWise Manage, ServiceNow, Autotask

Q. What level of support does Auvik offer?

Auvik offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum