Zoho Assist vs LogMeIn Resolve

Zoom Workplace

TeamViewer

Microsoft Teams

BeyondTrust Remote Support

AnyDesk

NinjaOne

Compare Zoho Assist and LogMeIn Resolve based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.


Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Access Controls/Permissions

Active Directory Integration

Alerts/Notifications

Annotations

Authentication

Availability Indicator

Backup and Recovery

Billing & Invoicing

Chat/Messaging

Collaboration Tools

Conferencing

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Desktop/Browser Sharing

Diagnostic Tools

Diagnostics Tools

Email Reminders

Endpoint Protection

File Sharing

File Transfer

For MSPs

HD Audio/Video

Help Desk Management

Incident Management

Issue Management

IT Asset Tracking

Live Chat

Mobile Access

Mobile Screen Sharing

Monitoring

Multi-Channel Communication

Multi-Participant Screen Sharing

Multiple User Accounts

On-Demand Recording

Problem Management

Real Time Screen Sharing

Real-Time Chat

Real-Time Monitoring

Recording

Remote Access & Monitoring

Remote Access/Control

Remote Monitoring & Management

Remote Support

Remote Update/Installation

Reporting & Statistics

Reporting/Analytics

Scheduling

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Self Service Portal

Server Monitoring

Session Recording

Session Transfer

SSL Security

Summary Reports

Support Ticket Management

Surveys & Feedback

Third-Party Integrations

Troubleshooting

Two-Way Audio & Video

Unattended Access

User Management

Video Chat

Video Conferencing

Video Streaming

Zoho Assist

Android

Linux

Web-based

Windows

iPad

iPhone

It can have a habit of not connecting correctly and just gets stuck in a spin and you have to start the session again which can be a little annoying.

Project Manager

Its easy and cost effective. Most of executive willing to help more than to sale a product, its win win to customer and solution provider.

IT Manager

I really like how easy it is to simply invite or just send a link to a user for them to connect to a remote session. I also like being able to see the admin approval boxes when they pop up.

Infrastructure Manager

The ease of use is excellent, there is no major learning curve. Giving the end users the 'still in the office' experience of communicating directly with a technician is excellent.

Our agents have found it to be reliable, easy to use, and supported clients have also found it easy to work with. Our technical support capabilities have been greatly amplified by using this tool.

Partner

Zoho Assist is by far the easiest and most reliable software we have used. I really like the fact we can have it embedded on our website making the whole operation seamless.

VP of Operations

I like the ease of use the most but I also am a big fan on the branding.

Supreme Lord and Master.

Value for money this product wins hands down. As a sole trader incorporating $14 a month into my fees makes me look a whole lot more competitive to my customers than $52.

Owner

It's easy to set-up and use if you are familiar with remote acces software. The price quality is also very good compared to other remote acces software.

Web Developer & IT Support

The software is great for remote support. I especially like the fact you can grant elevated privileges without UAC, as a lot of our remote worker PCs are not connected to AD.

Co-Owner

Great, Simple Product, Fantastic Integration with Zoho Desk.

CEO/President

The software worked seamlessly with Ubunutu Linux, Windows and iOS. It's free for personal use and extremely responsive when logging in remotely.

Head Technician

I have features missing, when I initially signed up I had space to add more technicians now I am over the amount of technicians I am allowed.

Retail manager

I am very pleased with Zoho Assist. It's features, simplicity and speed and of course low price.

I am struggling to think of any cons for this software, especially at this price point.

Managing Director

It becomes slow with a poor connection. It does not support IOS mobile devices.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

Buisness Developement Mgr.

And everything integrates from each solution very well.

Zoho Assist screenshot: Remote Support Sessions

Zoho Assist screenshot: View Session Reports

Zoho Assist screenshot: Integrations

Zoho Assist screenshot: Manage Unattended Devices

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. 

Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

Activity Dashboard

Activity Monitoring

Activity Tracking

AI/Machine Learning

Alerts/Escalation

Application Management

Assignment Management

Automatic User/Device Recognition

Compliance Management

Configurable Workflow

Configuration Management

Customizable Fields

Customizable Forms

Data Management

Deployment Management

Device Management

Email Management

Endpoint Management

Enrollments/Onboarding

Inventory Management

Issue Auditing

Issue Scheduling

Issue Tracking

IT Reporting

Kiosk Mode

Location Tracking

Mobile Device Management

Patch Management

Policy Management

Prioritization

Real-time Consumer-facing Chat

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recurring Issues

Secure Login

Security Management

Software Management

Support Ticket Tracking

Task Management

Usage Tracking/Analytics

Wireless Internet Access Control

LogMeIn Resolve

Manager

The best features are the ability to obtain diagnostic information on the host machine with the click of a button and the ability to have other support team members join a session.

VP of Sales

Recently this issue has got worse and worse with no resolution for months and now has us looking for different remote support software.

Director

I used this software for years and have seen it through many different variations but it definitely remains my favourite. Its ease of use and complex features are made functional and fun to use.

IT Support Specialist

What I liked most about this software is the ease of use and the powerful UI based controls when running on your mobile device.

Documented-Information Officer

I like how I can easy setup the tool just by sending a fastsupport link to the user or better if machine has unattended remote support feature.

Company owner

The video and sound quality is super.its a powerful IT innovation tool.

reception

I'm sure all of this info is in the software information and I haven't read it but I have privacy issues and always worry about people logging onto my computer.

Architectural Consultant 

I like that it has always been around for me, and that it has such an easy way of connecting with my clients to assist them with their needs on their machines using our software.

Content Marketing Manager

GoToAssist is a fantastic tool for IT and customer support teams.

GoToAssist works like a charm, providing remote assistance to colleagues has never been that difficult.

I had major issues when I used this product. Many of my customers had problems opening it up on their computer for me to access remotely.

Technical Support Engineer

Recently there have been some issues with devices duplicating in the console for seemingly no reason.

The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue resolution.

Tech Support Engineer 1

Overall, it is a good experience, it works for what it was created, but it has a room for improvement to raise the customer experience and the user experience as well.

Zoho Assist vs LogMeIn Resolve Comparison (2026)

Zoho Assist

LogMeIn Resolve

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives