Zoho Assist vs TeamViewer

GoTo Meeting

Microsoft Teams

Webex Suite

BeyondTrust Remote Support

AnyDesk

RemotePC

Compare Zoho Assist and TeamViewer based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.


RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Access Controls/Permissions

Active Directory Integration

Alerts/Notifications

Annotations

Authentication

Availability Indicator

Backup and Recovery

Billing & Invoicing

Chat/Messaging

Collaboration Tools

Conferencing

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Desktop/Browser Sharing

Diagnostic Tools

Diagnostics Tools

Email Reminders

Endpoint Protection

File Sharing

File Transfer

For MSPs

HD Audio/Video

Help Desk Management

Incident Management

Issue Management

IT Asset Tracking

Live Chat

Mobile Access

Mobile Screen Sharing

Monitoring

Multi-Channel Communication

Multi-Participant Screen Sharing

Multiple User Accounts

On-Demand Recording

Problem Management

Real Time Screen Sharing

Real-Time Chat

Real-Time Monitoring

Recording

Remote Access & Monitoring

Remote Access/Control

Remote Monitoring & Management

Remote Support

Remote Update/Installation

Reporting & Statistics

Reporting/Analytics

Scheduling

Screen Capture

Screen Mirroring

Screen Recording

Screen Sharing

Self Service Portal

Server Monitoring

Session Recording

Session Transfer

SSL Security

Summary Reports

Support Ticket Management

Surveys & Feedback

Third-Party Integrations

Troubleshooting

Two-Way Audio & Video

Unattended Access

User Management

Video Chat

Video Conferencing

Video Streaming

Zoho Assist

Android

Linux

Web-based

Windows

iPad

iPhone

It can have a habit of not connecting correctly and just gets stuck in a spin and you have to start the session again which can be a little annoying.

Project Manager

Its easy and cost effective. Most of executive willing to help more than to sale a product, its win win to customer and solution provider.

IT Manager

I really like how easy it is to simply invite or just send a link to a user for them to connect to a remote session. I also like being able to see the admin approval boxes when they pop up.

Infrastructure Manager

The ease of use is excellent, there is no major learning curve. Giving the end users the 'still in the office' experience of communicating directly with a technician is excellent.

Our agents have found it to be reliable, easy to use, and supported clients have also found it easy to work with. Our technical support capabilities have been greatly amplified by using this tool.

Partner

Zoho Assist is by far the easiest and most reliable software we have used. I really like the fact we can have it embedded on our website making the whole operation seamless.

VP of Operations

I like the ease of use the most but I also am a big fan on the branding.

Supreme Lord and Master.

Value for money this product wins hands down. As a sole trader incorporating $14 a month into my fees makes me look a whole lot more competitive to my customers than $52.

Owner

It's easy to set-up and use if you are familiar with remote acces software. The price quality is also very good compared to other remote acces software.

Web Developer & IT Support

The software is great for remote support. I especially like the fact you can grant elevated privileges without UAC, as a lot of our remote worker PCs are not connected to AD.

Co-Owner

Great, Simple Product, Fantastic Integration with Zoho Desk.

CEO/President

The software worked seamlessly with Ubunutu Linux, Windows and iOS. It's free for personal use and extremely responsive when logging in remotely.

Head Technician

I have features missing, when I initially signed up I had space to add more technicians now I am over the amount of technicians I am allowed.

Retail manager

I am very pleased with Zoho Assist. It's features, simplicity and speed and of course low price.

I am struggling to think of any cons for this software, especially at this price point.

Managing Director

It becomes slow with a poor connection. It does not support IOS mobile devices.

My team and I love Zoho assist and use it daily for remote customer support and even training for our techs using the recording function.

Buisness Developement Mgr.

And everything integrates from each solution very well.

Zoho Assist screenshot: Remote Support Sessions

Zoho Assist screenshot: View Session Reports

Zoho Assist screenshot: Integrations

Zoho Assist screenshot: Manage Unattended Devices

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Technical Director

ZOHO Assist is going to be indispensable when it is perfect

Paul:                                                  Hi, I'm Paul and I'm a technical director. I moved from TeamViewer to Zoho Assist, for more reviews like this please check the link below. If you look at both TeamViewer and Zoho Assist, their fundamental core competencies are connecting to a client, connecting to a remote computer, whether it's your own server, whether it's a client's computer. Something like TeamViewer has added extra features, it's added backup features, it's added internet of things features. Zoho Assist has now added recordings of remote sessions. So both of them allow you to do the remote sessions as a core competencies of theirs, but there are other things that they can help you with. Zoho Assist and TeamViewer are similar when you look at their core competencies, however, Zoho Assist is better in my opinion, due to the cost. The cost and the way it's deployable. Also, the security of TeamViewer is starting in our opinion, to become a bit suspect because you have TeamViewer six and TeamViewer seven, and you can't upgrade to certain versions of TeamViewer.
			                                                       So you've got some people that are on older versions and then you have to connect to older versions. Something like Zoho Assist is always on the latest version and that makes me happy. TeamViewer on the other hand is known. It is understood. It is well known in the industry. If you said someone TeamViewer, it's almost synonymous with remote support software, it's almost a verb now, like to Google something, you would use TeamViewer to connect. It's very good if you have the latest version of it and if you're paying the license fees to get the latest version. If you bought your lifetime version of it on version seven, it's not great anymore. Both products are very easy to get started with ... they're very easy to deploy. They both have MSI installers so that you can deploy them via a group policy. They are good. They are both very good at what they do.
			                                                       So what are your considerations when deciding between TeamViewer and Zoho Assist? If I had to give you a couple suggestion. One, it would be security, two, ease of use ... for deployment for your clients and three ease of use for your staff. The most important, those is security and because TeamViewer has all these different versions that are all completely out of date, that doesn't work for us in terms of security. So I think that knocks it out initially. Thank you.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

Zoho Assist vs TeamViewer Comparison (2026)

Zoho Assist

TeamViewer

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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