Zendesk Chat vs Intercom Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Anonymous
Marketing Manager (Computer & Network Security company, 11-50 employees)
Verified Reviewer

Feature rich tool but lacks direction

2018-03-09

Pros

I have been a great admirer for Zopim Chat(now Zendesk Chat). The rich features and the excellent dashboard has always amazed me. They are far better than most of the other solutions which are available in the market.

Cons

But other companies including Intercom are far ahead in terms of features and design.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Zendesk Chat Reviews
Zendesk Chat
Live chat software for SMBs and Enterprises
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