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Call Center Software with Multi-Channel Communication (2026) - Page 9

Last updated: April 2026

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226 software options

Amtelco Contact Center Software logo

Call center software

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Amtelco Contact Center Software provides customizable applications designed for business call centers, hospital contact centers, and telephone answering services of all sizes. The software features advanced call routing, automated processes, and streamlined workflows that unify disparate systems into a single integrated solution. It includes skills-based routing, speech recognition, and detailed analytics to enhance operational efficiency while maintaining service quality.

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Kaleyra logo

Cloud communications platform

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Kaleyra is a cloud communications platform that enables banks, financial institutions, and enterprises to streamline customer interactions across multiple channels. Users can manage call centers from anywhere across the globe using a single cloud-based platform.

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Servetel logo

Communication management solution

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Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

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Pulse logo

Comprehensive telecom solutions for businesses of all sizes

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Pulse Telesystems stands at the forefront of the telecom industry, offering businesses a comprehensive suite of cutting-edge solutions. With our deep expertise and relentless commitment to innovation, we have developed a state-of-the-art platform that revolutionizes call center operations.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

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Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.

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OpenTouch Enterprise Cloud logo

Voice & unified communications for SMBs

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A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

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Whisbi logo

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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Peopleware logo

Brings work and demand into perfect balance.

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Peopleware, an award-winning workforce management solution, provides advanced forecasting, scheduling, real-time management, and employee engagement tools. Peoplew is trusted globally by over 200,000 users in more than 30 countries to empower their people and optimize workforce efficiency every day.

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assist365 - AI-powered Virtual Assistant logo

Listen to the "Real Voice of Customer" with assist365

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assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.

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Enreach Omnichannel logo

Cloud contact center software for support

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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Spechy logo

Omnichannel call center software

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Spechy removes the hassle from communication needs, enhancing support and customer experience while improving productivity. It works with all the different major communication channels.

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CallerDesk logo

Virtual telephony system for business communications

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CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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23shout logo

The contact centre for modern business

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23shout is a cloud-based phone system that doesn't require any installs and can be accessed from any device. It has powerful call scripting and automation features that lets users link into their existing tools and workflows. It has advanced analytics capabilities that give employees insights into their calling performance. Designed by marketers for marketers, it allows users to easily integrate with all your workflows and provides powerful analytics.

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23shout logo

The contact centre for modern business

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23shout is a cloud-based phone system that doesn't require any installs and can be accessed from any device. It has powerful call scripting and automation features that lets users link into their existing tools and workflows. It has advanced analytics capabilities that give employees insights into their calling performance. Designed by marketers for marketers, it allows users to easily integrate with all your workflows and provides powerful analytics.

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RingRx logo

HIPAA-compliant phone, fax, text, and video for healthcare

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RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

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OpenTouch Enterprise Cloud logo

Voice & unified communications for SMBs

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A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

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Peopleware logo

Brings work and demand into perfect balance.

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Peopleware, an award-winning workforce management solution, provides advanced forecasting, scheduling, real-time management, and employee engagement tools. Peoplew is trusted globally by over 200,000 users in more than 30 countries to empower their people and optimize workforce efficiency every day.

Read more about Peopleware

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Enreach Omnichannel logo

Cloud contact center software for support

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

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Whisbi logo

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Read more about Whisbi

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SimboConnect logo

AI Phone Call BOT

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SimboConnect is an advanced Intelligent Virtual Assistant & workflow automation solution. Serving as a Phone Call BOT, resolves all patient inquiries, enabling front desk to do more impactful tasks, while closing patient requests with zero hold times

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CCC.uno logo

Cloud-based call center software for debt collection

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CCC.uno es reconocida como la solución definitiva de Contact Center as a Service (CCaaS) para centros de contacto como servicio.

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C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

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C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

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Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

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Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

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inspeech logo

Extract the wealth hidden in your client’s voice

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Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

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Curious Thing logo

Voice AI assistants for businesses of all sizes

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Voice AI assistants for businesses of all sizes, powered by conversational voice AI technology & OpenAI's ChatGPT.

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