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Top Rated Call Center Software with Open source - Page 17

Last updated: September 2026

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434 software options

Teleforce logo
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Voice, text & social media communication management software

Teleforce is a communication suite designed to help businesses streamline their communication management operations. It offers a wide range of features, including TeleCRM, TeleAI, TeleVoice, and more. Teleforce enhances communication channels by seamlessly integrating voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.

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ACD panel logo
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Dialpad Ai Contact Center logo
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The Agentic AI contact center built to resolve.

Dialpad's AI call center reasons through customer issues in real time, resolving up to 80% autonomously while unifying voice, digital, and human agents in one platform. Intelligence compounds over time, governed by Dialpad's Guardian layer for secure, enterprise-grade operations.

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SQM CX Quality™ logo
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FCR Insights Software

Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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Rafiki AI logo
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Cloud-based sales intelligence platform for SME teams

Cloud-based revenue intelligence platform for B2B sales teams, offering call recording, AI coaching, and deal analytics.

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Call Optix logo
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AI voice call analytics and sales management tool

Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

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CallOrbit logo
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Cloud contact center for multichannel support

CallOrbit is a cloud-based contact center software and VoIP solution that enables teams to manage inbound and outbound calls, WhatsApp, email, chat, and SMS from a unified platform. The software includes smart call routing, AI agent assist with live prompts and automatic summaries, real-time analytics dashboards, and call monitoring and coaching capabilities. CallOrbit offers CRM integration and supports omnichannel communication workflows for businesses of various sizes.

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NobelBiz OMNI+ logo
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End-to-end solutions for the call center industry

All-in-One customer-centric and fully Cloud-based contact center solution, providing a unique blend of high-quality telecom services and cutting edge omnichannel software for contact centers.

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CommandLink SD-WAN logo
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Network mamagement platform

CommandLink SD-WAN delivers seamless multi-wan connectivity for all locations, integrating security and improving cloud application performance. The UTM/NGFW integration offers direct access to the internet for every location, avoiding high latency traffic through carrier gateways.

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Chronicall logo
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Cloud-based call centre management solution

Chronicall is a cloud-based solution that assists businesses with call queuing, skills-based routing, live agent call recording, and interactive voice response. Key features include standard and custom reports, real-time wallboards, scorecards, evaluations, and a central repository.

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Fusion Connect CCaaS logo
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Contact Center as a Service for customer communication

Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

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Verascape logo
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Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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CalLite CRM logo
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CRM software for managing marketing activities

CalLite CRM helps businesses manage various sales-related activities such as outbound (telemarketing, teleselling), inbound/help desk, uploading practices, contracts, PDA, pyramid/multilevel sales networks, appointment making, surveys/data collection, multi-channel messaging (outgoing and incoming), reporting, and business intelligence.

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DCDial logo
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Contact center solution

DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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Voca Conversational Interaction Center logo
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Read more about Voca Conversational Interaction Center

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CommPeak Dialer logo
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Double Your Call Center’s Reach with Predictive Dialing

The CommPeak Dialer helps you reach more leads and connect them to the right agents at scale with flexible workflows, adaptable dialing strategies, real-time visibility, and omnichannel reach, handling the complexity of large-scale operations and multiple campaigns.

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Nvoip logo
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Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

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Office24by7 logo
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All-in-One Office Automation Solutions

Office24by7 Call Center software enables teams to handle inbound and outbound calls with IVR, smart routing, call logging, and real-time dashboards. It helps organizations improve agent productivity, maintain service quality, and manage high call volumes from one system.

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Call Agent AI logo
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Call center management solution

Call Agent AI is an AI-based virtual receptionist that helps small and service-based businesses manage incoming calls. Designed for salon, law firm, dental practice, or home repair service, AI agents answer calls full-time, speak naturally, and handle tasks, such as qualifying leads, answering FAQs, and booking appointments.

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Booply logo
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Read more about Booply

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HGS Agent X logo
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Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

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synqAGENT logo
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AI workforce platform for insurance operations

synqAGENT is an AI workforce platform designed for insurance operations that automates lead qualification, appointment booking, and customer service workflows. The platform features prebuilt AI agents that handle inbound and outbound calls, follow-up communications, and live transfers across voice, SMS, and email channels. It includes a built-in CRM, multilingual voice capabilities, conversation builder tools, and integrations with over ten thousand applications.

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Uniphore logo
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So every person, on every call, can finally be heard.

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

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Belsmart logo
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Cloud based omni-channel contact center software

Cloud outbound dialer with power, parallel & preview dialing, native CRM sync, spam-label remediation, and built-in TCPA/GDPR compliance.

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Flip CX logo
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Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

Read more about Flip CX

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