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Top Rated Call Center Software with Open source - Page 13

Last updated: September 2026

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434 software options

Sprinklr logo

The definitive AI-native platform for customer experience

Unify every customer conversation across 30+ channels with Sprinklr's AI-native contact center. Resolve faster, cut costs, scale smarter.

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Bria logo

VoIP communication and collaboration management solution

Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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QEval logo

Quality matters

Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

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Snapforce logo

CRM, call center and telephony software

Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

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Alvaria CX Suite logo

Turn your customer experience into a competitive advantage.

Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.

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Contact Center as a Service (CCaaS) logo

Unified communicate management software for contact centers

Evolve IP is a unified communication management solution designed to help contact centers of all sizes manage email, voice, and telephonic communications via a unified portal. It offers a host of features such as contact center architecture, campaign management, call routing, IVR/voice response, and interactive voice response.

Read more about Contact Center as a Service (CCaaS)

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Upcall logo

Outbound sales campaign & calling platform

Upcall is a communication-driven platform designed to help marketing and sales teams have real conversations with people to engage and qualify leads with proven scripts that collect insights on the phone. Insights serve to generate new opportunities for businesses by closing more sales.

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Aloware logo

Cloud contact center with AI & CRM for SMBs

Aloware is a cloud-based contact center for SMBs combining voice, SMS, AI voice agents, CRM integration, and compliance tools in one.

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Avaya UCaaS logo

Unified communications platform

Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

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Yodel logo

Business phone system for streamlining customer service

Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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Ytel logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads.

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Anywhere365 logo

Contact center management software

Anywhere365 is a call center software that helps businesses with skill and product-based call routing to manage omnichannel dialogues. The platform offers AI-based language translation tools, which allow teams to process chats in real-time.

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Ruby Receptionists logo

Human-powered virtual receptionist for small businesses

Ruby is a U.S.-based call center solution that combines the scalability businesses need with the personal touch customers expect. Backed by a team of friendly, professional receptionists, Ruby handles high volumes of inbound calls, lead capture, appointment scheduling, and customer support with ease

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Toky logo

Virtual phone system for business sales and customer support

Start your businesses call center easily with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more

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Samespace logo

Communication platform for sales & helpdesk teams

Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Freshcaller logo

Modern Phone System for customer support & sales

Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

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Zadarma logo

Business phone system for companies of all sizes

Zadarma offers a new generation of business phone system with virtual numbers from 110 countries, free Cloud PBX, free CRM and widgets.

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IFS Cloud ERP logo

IFS Cloud is a composable enterprise software platform.

Composable ERP, EAM, and FSM in a single platform, powered by Industrial AI (IFS.ai), built for manufacturing, construction, aerospace, energy, telecommunications, transport.

Read more about IFS Cloud ERP

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CloudCall logo

Advanced, cloud-based computer telephony integration

CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Ameyo logo

All-in-one Contact Center Software

An all-in-one customer interaction suite powering over a billion interactions worldwide

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

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