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Complaint Management Software for Small Business (2026) - Page 3

Last updated: February 2026

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111 software options

Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

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Kapture CX is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Emojot logo

All-in-one platform for customer-centric transformation

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Emojot is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

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Rely logo

Intelligent case management platform

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Rely is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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CentraHub CRM logo

CRM solution for automating sales, marketing & services

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CentraHub CRM is available for Small Business and offers the following support options: Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

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SimpleWorks is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum.

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Wowdesk logo

Omnichannel customer service help desk software

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Wowdesk is available for Small Business and offers the following support options: Knowledge Base, Chat, Phone Support, Email/Help Desk, FAQs/Forum, 24/7 (Live rep).

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LiveCaller logo

Live chat and customer communications management software

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LiveCaller is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support.

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Simplify360 logo

Customer experiences tools Software

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Simplify360 is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base.

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BPI System logo

Web-Based & On-Premise CAPA Automation Software

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BPI System is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

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easiware logo

No more claims, only conversations

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easiware is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is available for Small Business and offers the following support options: Email/Help Desk.

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Case IQ logo

Cloud-based investigation management tool for workplace.

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Case IQ is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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eCasework logo

Case management & CRM for representatives and their staff

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eCasework is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

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ELMA365 logo

Low-code business process management (BPM) software

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ELMA365 is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

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Intouch Insight CX Platform is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Matrix Requirements logo

Spend your time building Medical Devices, not on paperwork!

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Matrix Requirements is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

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Bizzmine logo

Digitize QHSE. Ensure compliance. Simplify processes.

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Bizzmine is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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TurnFriendly logo

The tool for complaint managers

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TurnFriendly is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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AccessE11 logo

Building Better Communities With Every Interaction

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AccessE11 is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

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SmartSolve logo

SaaS eQMS

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SmartSolve is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base.

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Stames logo

Cloud-based customer service & team communication S

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Stames is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Sabio Virtual logo

Cloud-based help desk software for support teams

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Sabio Virtual is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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QAlert logo

Citizen request management solution for local & county gov

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QAlert is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base.

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Workpro Complaints Management System logo

Complaint handling case management solution

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Workpro Complaints Management System is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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Support.cc logo

provide best customer service

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Support.cc is available for Small Business and offers the following support options: Knowledge Base, Chat, Phone Support, FAQs/Forum, Email/Help Desk.

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