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Customer Engagement Software - Page 11

Last updated: April 2026

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440 software options

Intercom logo

AI-powered customer service with helpdesk

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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Vocally logo

Feedback capture and analysis solution

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Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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Netmera logo

Marketing platform to engage, convert and retain customers

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Netmera is an integrated customer engagement and marketing platform that provides personalized experiences across all channels including in-app, e-mail, and SMS. It offers powerful and intelligent marketing solutions that can help businesses across various industries grow.

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SPREAD logo

Le logiciel pour fidéliser, convertir et animer vos clients.

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Chez SPREAD, nous concevons depuis 2011 une plateforme marketing intégrant des mécaniques d'acquisition, du marketing automation, des programmes de fidélité et de parrainage, ainsi qu'une plateforme de communication multicanale. Le tout porté par un CRM connecté à toutes vos sources de données.

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Crowdtech logo

Market research solution for organizations

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Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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texti.fi logo

Improve communication with customers and increase sales.

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Using our Traffic solution, you can deliver information to customers in a matter of seconds. SMS marketing is a powerful driving force in modern business, and when used appropriately and wisely, can substantially increase profits and the visibility of the business.

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Screeb logo

We help companies to (re)connect with their customers

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The All-In-One Platform 
to Build Product Experiences Your Users Will Love

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Birdeye Messaging logo

Omnichannel customer communication platform

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Birdeye Messaging is a customer communication software that helps businesses manage text-based communications across multiple social media platforms, such as Instagram, Facebook, and Google.

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Vivocha logo

Next Generation Customer Interaction Platform

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Vivocha is the simplest and most effective multi-channel online customer engagement service.

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Aluminati logo

Alumni management solution for organizations

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Aluminate Community Builder is a cloud-based alumni management solution that helps organizations streamline processes for managing memberships, recruitment, event planning and more. Users can create profiles with information such as name, contact details, biography, employment history, and skills.

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LEAP logo

Cloud-based customer engagement tool for retailers.

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LEAP is a cloud-based platform that helps brand owners, retailers, and corporations manage customer engagement via location-based advertisement. The platform aims to enhance customer engagement by helping businesses understand and cater to their customers' needs. For retail chains, LEAP provides various features to comprehend customer behavior and enhance their shopping experience through augmented reality and virtual reality.

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Prokeep logo

Distribution solution

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Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Salesforce for Retail logo

Retail management system for eCommerce businesses

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Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.

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Tatvam logo

Customer Experience tool for aquariums, museums & airports

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Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

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Square Marketing logo

Email and SMS marketing automation tool

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Square Marketing is a tool that allows businesses to customize and automate email and text campaigns to boost customer engagement. Expand your business with personalized, one-time and automated
email and text campaigns to keep your customers engaged.

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Repro logo

Web-based customer engagement platform

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Repro is a web-based customer engagement platform that helps enterprises create personalized buyer journeys for customers. It enables marketers to implement emails and push notifications in order to send the appropriate content to a targeted group of audience.

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Ideagen Collaboration Portal logo

Enterprise Collaboration with Total Control

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A secure enterprise client portal designed for external stakeholder collaboration with government-grade security standards.

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Nextiva Contact Center logo

Omni-Channel Customer Relationship Management

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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Oktopost logo

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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CallPage logo

Website button & pop-up widget for automated call backs

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CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is an all-in-one, AI-driven platform for B2B SaaS that unites support ticketing, messaging, and live chat with insights and workflows for onboarding, churn prevention & upsell motions. Get a 365° view of customer health and start making data-driven decisions that build loyal customers.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement.

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