getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software - Page 4

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

538 software options

Octane AI logo

Conversational AI platform for Shopify merchants

learn more
Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

Read more about Octane AI

Users also considered
DVSAnalytics Workforce Optimization logo

Improve Your Contact Center Customer Experience

learn more
Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

Read more about DVSAnalytics Workforce Optimization

Users also considered
StoryTap logo

StoryTap is the leader in story-led video automation.

learn more
StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.

Read more about StoryTap

Users also considered
GroHawk logo

Customer feedback & engagement & NPS score calculator

learn more
GroHawk helps online and offline businesses of all sizes hear what their customers think about them so they can grow their business with client feedback in mind

Read more about GroHawk

Users also considered
Whisbi logo

The power of Live Engagement

learn more
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Read more about Whisbi

Users also considered
Lumavate logo

Low-code mobile app platform for marketers

learn more
Lumavate is a low-code mobile app development platform for marketers across a range of industries, including entertainment, healthcare, retail, financial services and manufacturing. Lumavate enables marketers to quickly design, build, publish and manage mobile apps on their own.

Read more about Lumavate

Users also considered
Mallcomm logo

Engagement and operations management for real estate

learn more
Mallcomm is a cloud-based software that helps businesses in the real estate industry engage and communicate with clients, tenants, and visitors and manage day-to-day operations. The modular solution offers tools for managing leases, documents, maintenance, feedback, access, inspections, and more.

Read more about Mallcomm

Users also considered
Prime Cloud logo

Customer loyalty program management

learn more
Prime Cloud by Loyalty Prime is a cloud-based loyalty program management solution that allows retail businesses to create, manage, and track customer loyalty programs. The platform also allows users to manage member accounts, promotions, rewards redemption, referrals, segmentation, campaigns & more.

Read more about Prime Cloud

Users also considered
elastic logo

Chatbot solution to manage customer engagement

learn more
elastic provides an automated chatbot solution for businesses to improve customer service and boost productivity. It offers features like natural language processing and automated responses across several social channels including WhatsApp, Facebook, Instagram, and more to engage customers.

Read more about elastic

Users also considered
Apex Loyalty logo

Channel & employee loyalty management

learn more
Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy

Read more about Apex Loyalty

Users also considered
Appgain logo

Customer Engagement Platform

learn more
Appgain helps you increase customer engagement.
OmniChannel Messaging | Marketing Automation | Deep Linking Infra | Link and App Retargeting For Web
and Mobile Apps | ONE Single Platform

Read more about Appgain

Users also considered
Quick Hub logo

Reputation management solution

learn more
QuickHub offers a powerful suite for business growth. Quick Reviews enhances reputation with feedback management. Quick Chat provides real-time support and engagement. Quick Social simplifies social media management. Quick Campaigns drives results with impactful marketing strategies.

Read more about Quick Hub

Users also considered
Konvert logo

Konvert Delivers B2B e-Learning for All

learn more
Konvert is a B2B SaaS platform that integrates and repositions a learning management system (LMS) and digital asset management (DAM) as cost-efficient and smart tools for driving sales enablement, customer education and content marketing.

Read more about Konvert

Users also considered
Textla logo

SMS marketing platform for small & medium sized firms

learn more
Textla is an SMS marketing platform for SMBs and low-tech teams, empowering businesses to reach their customers via text messages. It enables professionals to schedule SMS campaigns, create keyword opt-ins, communicate 1:1 via inbox, track analytics, and see deliverability.

Read more about Textla

Users also considered
Boei logo

Customer engagement tool for managing online communications

learn more
Boei is a customer engagement software that allows visitors to get in contact via their choice of social media platform by clicking a button. Installation is done with one line of HTML code placed in the body of a page. After the code is implemented, the button will be displayed on the site.

Read more about Boei

Users also considered
Acquire logo

Multi-channel Customer Communication Platform

learn more
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

Read more about Acquire

Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

learn more
Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

Read more about Customer Thermometer

Users also considered
Nickelled logo

Cloud-based customer engagement solution

learn more
Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation.

Read more about Nickelled

Users also considered
Aligned logo

Customer Collaboration Platform for sales & CS teams

learn more
Discover real customer engagement, when you have everyone you need, together, in one place. Aligned’s digital sales room helps buyers find everything they need with convenience, ease, and speed. Create a single source of truth for the deal and simplify your buyers’ journey.

Read more about Aligned

Users also considered
Scal-e logo

Omnichannel marketing system with customer loyalty programs

learn more
Omnichannel marketing solution that reaches audiences through customer loyalty programs and data management to gain a 360 degree view on customer profiles with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence.

Read more about Scal-e

Users also considered
Growave logo

Marketing app for Shopify

learn more
Growave is an all-in-one Shopify marketing platform with powerful tools for photo reviews, wishlists, loyalty programs, referrals, and UGC.

Read more about Growave

Users also considered
Nudgify logo

CRO using Sales Pops, Social Proof and FOMO notifications

learn more
Increase conversions by as much as 15% by adding real-world context to your store. Highlight activity and create urgency with simple, elegant Nudges

Read more about Nudgify

Users also considered
LoyaltyStream logo

Loyalty programmes designed to motivate growth and retention

learn more
LoyaltyStream: A premier B2B solution. The modular, flexible platform empowers you to craft personalised, one-time campaigns or implement enduring loyalty strategies. Drive growth, enhance retention & craft unique campaigns with a scalable SaaS.

Read more about LoyaltyStream

Users also considered
AiTrillion logo

All-in-one Marketing Automation Platform

learn more
AiTrillion is a SaaS-based Artificial Intelligence enabled, all-in-one marketing platform for eCommerce sellers.

Read more about AiTrillion

Users also considered
LaunchNotes logo

Clear. Strategic. Impactful release notes and product comms.

learn more
LaunchNotes helps product-led teams centralize updates to drive adoption, alignment, and growth. Trusted by Square, CoreLogic & more.

Read more about LaunchNotes

Users also considered