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Top Rated Customer Support Software with Open source - Page 16

Last updated: October 2026

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451 software options

Vensor AI logo

Cloud-based AI agent platform for SMBs and enterprises

Cloud-based platform for building, deploying, and managing AI agents and automated workflows for mid-size to enterprise businesses.

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CSAT.AI logo

A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Remi logo

AI receptionist for South African and UK businesses

Remi is an AI receptionist that answers every call 24/7, books appointments into your calendar and texts back missed calls, for service businesses in South Africa and the UK. It also handles WhatsApp and SMS, reminders and invoice chasing.

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ResolveCX logo

AI-Powered Customer Experience, Built for Business Growth

ResolveCX is an AI-driven, cloud-native platform for managing customer complaints, escalations, cases, and problem investigations with speed and accuracy. Built on AWS, it streamlines the full lifecycle from intake to resolution through intelligent routing, automated workflows.

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Decagon logo

Cloud-based conversational AI for enterprise CX

Decagon is a cloud-based conversational AI platform deploying chat, voice, and email agents for enterprise and mid-market CX teams.

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Evaline logo

AI-powered chatbot for smarter customer support

Evalaine is an AI-powered conversational platform that helps businesses automate customer support, engage website visitors, and capture leads in real time. With smart chatbots, real-time analytics, and seamless integrations, Evalaine improves response times and enhances customer experience.

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Webio logo

Conversational AI tool for handling customer engagement

Webio specialises in conversational AI for customer engagement, automated debt collection, payments and self-service via multichannel messaging.

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Glen logo

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NuPlay logo

Cloud-based conversational AI platform for enterprises

NuPlay is a cloud-based enterprise conversational AI platform for building, deploying, and optimizing voice and chat agents across.

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Aide logo

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Calldock logo

Instantly call website visitors with AI voice agents

Calldock transforms the way businesses connect with website visitors through AI-based voice agents that deliver immediate callback conversations. Calldock enables teams to create real-time voice connections precisely when visitor interest peaks.

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Agent IQ logo

AI relationship banking platform for banks & unions

Cloud-based AI relationship banking platform for banks and credit unions, combining NLP self-service and live agent escalation.

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eGain Suite logo

Cloud platform provider for customer engagement automation

eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

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OMQ logo

Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Dialpad Ai Contact Center logo

The Agentic AI contact center built to resolve.

Dialpad Contact Center is an Agentic AI contact center that unifies voice, digital, and human agents in one platform. AI reasons through issues and resolves up to 80% autonomously, with intelligence governed by Dialpad's Guardian layer and validated through the Proving Ground.

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Open logo

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Salesmate logo

Cloud-based AI CRM for sales, marketing & support

Salesmate is a cloud-based AI-powered CRM platform unifying sales pipelines, marketing automation, and customer support for SMBs.

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ASAPP logo

Agile communication management system to assist field teams

ASAPP is a communication system that works as a distribution channel type for company information. The tool facilitates access to data that matters the most when field teams are attending sales interactions through the organization of contents in files.

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