App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Top Rated Help Desk Software with Drive 1
Last updated: May 2026
20 software options
Sponsored
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
JIRA Service Management
5
441
4
262
3
48
2
12
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
5
149
4
14
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Read more about Missive
5
632
4
246
3
22
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
5
111
4
35
3
4
2
3
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agile, No-code Business Application Platform
Read more about kintone
5
33
4
3
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and service Solution
Read more about Wavity Help & Service Desk
5
365
4
192
3
18
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Read more about SolarWinds Service Desk
5
27
4
8
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Customer support & Help Desk software-FREE PLAN
Read more about NABD System
5
7
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI platform for enterprise service automation
Read more about Rezolve AI
5
9
4
1
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer service help desk software
Read more about Wowdesk
5
28
4
5
3
1
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about User.com
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Service Software, Help Desk Software.
Read more about BoldDesk
5
1
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Frictionless business on a budget
We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.
Read more about Wavity
5
9
4
3
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence-based knowledge management solution
Read more about Capacity
5
53
4
24
3
3
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create an AI chatbot for your Customer Support.
Read more about My AskAI
5
24
4
7
3
0
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk ticketing system software
Read more about Jitbit Helpdesk
5
202
4
57
3
13
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
5
391
4
252
3
51
2
9
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Read more about Apptivo
5
68
4
68
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
5
456
4
354
3
120
2
29
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24