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ITSM
Page 7

ITSM Software with Alerts/Notifications (2026) - Page 7

Last updated: April 2026

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Alerts/Notifications

Inventory Management(112)

CRM(41)

Remote Access/Control(70)

Self Service Portal(137)

Integrated with

Microsoft 365(30)

Microsoft Teams(46)

Salesforce Sales Cloud(16)

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163 software options

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CommandLink SD-WAN

(0)

Network mamagement platform

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CommandLink SD-WAN delivers seamless multi-wan connectivity for all locations, integrating security and improving cloud application performance. The UTM/NGFW integration offers direct access to the internet for every location, avoiding high latency traffic through carrier gateways.

ServiceTeam ITSM

(0)

Microsoft-centric ITSM software

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Infused with the same technology as the Microsoft ecosystem you depend on, ServiceTeam ITSM is native to the Microsoft Power Platform and Dynamics 365.

TIKTING

(0)

TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

K inventory

(0)

Cloud and mobile-based inventory management software

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K inventory is an online software and mobile app of inventory management, created for all types of companies. It improves the reliability of your assets' tracking.

IT Communication Assistant

(0)

Fast creation of effective IT communications

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IT Communication Assistant is a low-key web app that provides IT specialists a workspace with interactive IT communication templates and tools, born from real experiences and challenges within IT teams.

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KIX

(0)

Cloud-based ITSM software

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KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

HCL BigFix Service Management

(0)

AI-Powered Service Management. Insightful. Intelligent.

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IT Service Management (ITSM) tools are essential for enterprises to manage and deliver streamlined IT services to their employees and customers. ITSM tools can also be leveraged beyond IT teams by departments like HR and facilities to handle their workflows.

Read more about HCL BigFix Service Management

Users also considered

Managed Service Providers (MSPs)

(0)

MSP solution for enhanced service delivery

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Sunrises's MSP solution enables Managed Service Providers (MSPs) to streamline their operations, optimize resources, and deliver top-notch service. Featuring an intuitive HTML5 interface and advanced functionalities like dynamic searching, complex SLA management, and a customizable self-service portal, this software helps MSPs enhance their operational efficiency and drive business growth.

Read more about Managed Service Providers (MSPs)

Users also considered

sDesk

(0)

Cloud-based IT Service Platform

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sDesk is an IT service management software that includes features like managing incidents, requests, changes, problems and major incidents through its cloud platform. The software also has a security operations centre that ensures cybersecurity threats are not overlooked by providing threat bulletins from sources like the National Cyber Security Centre.

TACO

(0)

Auditing Policy Monitoring Tool

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TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

tbITSM

(0)

Cloud-based IT service management and helpdesk tool

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tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

Helpion

(0)

Cloud-based software designed to optimize IT operations

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Helpion is a service management software designed to optimize IT operations through workflow automation and resource management. It features four integrated modules: Ticket Management for issue tracking, Asset Management for inventory, Change Management for IT modifications, and Knowledge Base for information sharing. Helpion integrates with existing tools and offers customizable workflows to meet specific organizational needs.

KLX ESM

(0)

Enterprise service management and automation platform

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KLX ESM is an enterprise service management platform that centralizes IT and HR service management for small and medium businesses. The solution features a self-service portal, incident management compliant with ITIL practices, and automated workflows for both IT and HR processes. KLX ESM integrates with common business tools like Active Directory and Microsoft Teams while providing customizable dashboards for data-driven decision making.