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Social CRM Tools Software
Last updated: April 2026
19 software options
Sponsored
Zoho CRM
5
3.5K
4
2.3K
3
782
2
171
1
82
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
5
46
4
6
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support, engage, and convert customers on a single platform.
Read more about Re:amaze
5
25
4
4
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM platform to boost your eCommerce sales
Read more about Simla.com
5
1.2K
4
452
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 14-Day free trial, no credit card required.
Read more about LiveAgent
5
632
4
246
3
22
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
5
7
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Best CRM Software for leads, sales, marketing & billing
Read more about Saleoid
5
160
4
29
3
1
2
0
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform
Read more about Wati
5
8
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
No more claims, only conversations
Read more about easiware
5
101
4
36
3
6
2
0
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Read more about Crisp
5
2
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single, collaborative customer communication tool
Read more about Gallabox
5
30
4
10
3
2
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helps businesses to communicate with clients via WhatsApp
This software gives the possbility to create, automate and analyse the entire sales funnel on Whatsapp, ensuring high opening rates, conversions and consequently sales
Read more about Spoki
5
11
4
8
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
Read more about charles
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
5
990
4
666
3
169
2
27
1
16
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contact management & social relationship solution
Read more about Nimble
5
322
4
217
3
48
2
6
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Media Management Software for Business
Read more about Sprout Social
5
42
4
34
3
11
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
Read more about Sprinklr
5
319
4
94
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Read more about Thryv
5
246
4
272
3
87
2
19
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Insightly is the modern, affordable CRM that teams love.
Read more about Insightly
5
121
4
144
3
108
2
31
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer relationship management (CRM) platform
Ideal for B2B medium to large-sized companies.
Read more about SugarCRM