Userpilot - 2026 Pricing, Features, Reviews & Alternatives

Userpilot is a cloud-based product experience platform designed for customer success and product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution enables the creation, management, and A/B testing of custom flows, targeting of user personas, customization of the user interface (UI), goal setting and tracking, and more.

Userpilot allows product and customer success teams to build a range of custom product experience flows without using any code. The flow builder enables the customization of all parts of the UI, including buttons, boxes, images, backgrounds, colors, and more, to match company branding and product themes. In-app experiences can be A/B tested to identify and optimize the best performers. Experiences are triggered by in-app user behaviors, such as page and mouse events, and can be targeted to specific user personas based on their attributes or behaviors.

Userpilot’s engine automatically detects design changes and reacts accordingly so that experiences only trigger when relevant. Experiences can span multiple pages within the product and react to all user interactions. Onboarding flows allow users to choose their own journeys through tutorials, while product adoption flows can be used to announce new features and stimulate feature discovery. Performance goals can be set and tracked to judge the success of each product experience.