Procare Solutions vs Jackrabbit Care Comparison

Lillio

brightwheel

Smartcare

Kangarootime

StoriiCare

ACADEMIA ERP / SIS

When I need tech support (and that is about 2x per month) - I ALWAYS have a great experience. The tech takes remote control of my computer and just fix it for me. 

The wonders of Tech Support !!

It has been a great experience over all and a lot more user friendly than our previous software program. 

Procare for child care

Hello and thank you for your review. We're glad to hear that Procare has made communication much easier with you and your families. We appreciate your suggestions for attendance tracking, staff scheduling enhancements and adding surveys to newsletter. We've passed these along to our research and development team to consider for future updates. For surveys, you can use third party services, such as Survey Monkey, to create your own surveys and link to them from your newsletter as well. We will aim to continue to provide deeper, richer experiences for your staff and families going forward. 

It also streamlined lesson planning, activity documentation, and communication with our families. Classroom scheduling is the best feature of Procare.

Procare Review

Overall, I like what it offers. Would love it if it more robust and flexible.

Procare is Good! Could be Great. It has the Potential

No good 

Barbara, We're so sorry to hear that your transition from being comfortable with Procare's old version 9 to getting acquainted with the current v10 has been such a challenge. Our goal is for you to be successful and to minimize the learning curve from one version to another. We offer free training and learning tools to help and will be in touch with you soon. Please know that we will work with you to make sure you are successful with Procare. 

User friendly

I find the reports help me the most and make it easy to give the teachers their sign in and out sheets, attendance, etc. 

Procare Software

Its a great software, which can be used for both businesses and child care settings. 

Finger print sign is a plus

Child Care at its besy

While I only pay the monthly bills to ProCare, I have not had any negative feedback over the last year.

Procare is working well for us!

My overall experience is GREAT -- Tech Service is Fantastic !!!

Excellent Technology Service

ProCare for our business

We had constant issues with our families understanding their billing and the emails they were receiving.  With ProCare everything is clear, concise and I am in control of what emails are going out which has helped tremendously.  Summer is our busiest time as we run a summer camp and this year has been so much easier than last year.   I refer to ProCare as the "Cadillac" of child care software and it has run smoothly from the first drive off of the showroom floor.  

Top Notch

Afterbell Review-Procare

Procare solutions online platform  is proven to be one of the most effective child care management business platform to improve the child care experience. Child care management business is revolutionized by this software as it has automated all the manual activities and tasks throughout and has improved the efficiency and effectiveness of child care outcome with improved revenue and less expense burden on manpower cost 

Most advanced and well managed child care management software for child care business !

Thank you, Babita for taking the time to write a review of the Procare platform.  I have sent your trial feature update over to the product team for consideration.

I have used Procare for over 20years as an owner of a large child care center and I loved it. Decided to use it for my family child care business. Procare customer service has been prompt. They are able to handle the questions in a timely manner and provide solutions when needed. The interface is easy to use for managing our business and for the parents to see how their little ones day is going. I am genuinely happy with Procare. 

Happy Owner/Operator

Love it!!

Thank you for taking the time to write a review of the Procare child care mobile app.

I had a payroll issue so I gave tech support a call.  I was on hold for a very short time before my tech, Michelle was on the phone to assist me.  She was able to resolve my issue very quickly and was very friendly the entire conversation. It was a great experience. I will definitely use tech support again.

Quick response, friendly Operator, great service!

Program Director

Overall I have had a positive experience with pro-care

Procare is awesome

Love Procare!! Couldn't live without it. Suggest for any child care. 

Couldn't live without Procare!!!

Clunky, Old-Fashioned Software

Catherine - It's true Procare is very rich in features and we'd be pleased to help you identify those that would be of must value to your center. We offer free training and consultation and have resources available to help get new staff going at: http://procaresupport.com/new-director-resource-list/

Amazing Customer Service & User Friendly

I have implemented Procare Solutions in several child care centers. I am very impressed with the software and I would highly recommend it to any child care center that is looking for a comprehensive and user-friendly management system.

Procare Solutions is a great child care management software

Thank you for taking the time to write a review of the Procare platform.

Procare Review 

Due to another business associate claiming 50% ownership, I sent my LLC, EIN, Operating Agreement, etc. to prove that my  name alone was on the business.  The business associate in question was the former bookkeeper who mismanaged funds.  In an attempt to move forward with my business, my lawyer said that it was not an option to have this person (or her husband's) name associated with Bright Futures at all, since we would soon be bankrupt (in my name).  I expressed this to Jack Rabbit and was assured several times that all was in order.  However, once this former bookkeeper threatened Jack Rabbit with legal action, my account was closed in the middle of me billing.  The bookkeeper and his wife had no legal right to doing this, but were simply being vindictive.  Not only did this make my life very difficult, especially given the fact that I had just reopened after Covid, but it made it very difficult for my families who utilized flex spending, child care reimbursement, etc.  I was not given any time at all to export information to a new software program.  With this being said, the silver lining is that I switched to ProCare and they have been extremely helpful in assisting me with starting over from scratch.  Going forward, if my parents require any information in the future (i.e. for tax purposes), I will give them Jack Rabbit's contact information.  I believe JR acted blatantly unprofessional.

Unprofessional

Compare Procare Solutions and Jackrabbit Care based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Brightwheel is both a mobile app (Android + iOS) and cloud-based software solution built for childcare, daycare, and preschool programs. Brightwheel childcare management software offers digital check-in/-out, digital daily reports, paperless billing, robust parent comms, and free training & support.

The perfect app for easy parent communication, digital daily reports and paperless educational documentation in daycare, child care and preschool classrooms

Kangarootime is an all-in-one child care platform with automated payments and billing, a digital classroom and a parent communication tool.

Procare Solutions is the #1 name in child care management software. Procare enables contactless check-in/out, integrated tuition collection, business management tools and more, and is trusted by over 30,000+ daycare businesses.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Attendance Management

Attendance Tracking

Billing & Invoicing

Calendar Management

Class Scheduling

Communications Management

Customizable Reports

Daily Reports

Data Security

Document Storage

Electronic Payments

Electronic Signature

Employee Management

Enrollments/Onboarding

Faculty/Staff Management

Immunization & Allergy Tracking

Meal/Nutrition Management

Milestone Tracking

Multi-Location

Parent Portal

Payment Processing

Records Management

Registration Management

Reporting & Statistics

Role-Based Permissions

Self Service Portal

Student Information/Records

Student Management

Wait List Management

Procare Solutions

Android

Linux

Web-based

Windows

iPad

iPhone

Account Executive 

I love that we can track how our younger children are eating and when they are being changed. I love love the updates from the teachers.

Director

The best thing about Procare is that it is user friendly. The support website is a great tool.

Center Director

Everyone on the phone is polite, has excellent customer service and is there to help answer your questions and teach you how to do the task so you can remember for next time. Really love this product.

The software is very user friendly and  can be used for an agency like ours that operates multiple locations. The customer service has been terrific.

Owner/Director

The meal tracking and tuition express are two of my favorite things about procare. I love that trainings are offered and the tech support is amazing.

Owner/Director 

This product has been amazing and customer service/support has been reliable and helpful as I learned the system. The tutorials are fabulous and I would highly recommend the software.

Office Manager

I haven't found a software that can do it all. To switch we would be trading problems for problems.

This is an excellent software that is cloud based so we are able to share information updates quickly and accurately. I like that we can have multiple time clocks that communicate immediately.

I like that I can add as I got and not have to invest so much as a start up. Technical support has been great over the 16 years we have been using this product.

Administrator

Overall experience is wonderful. I am very pleased with Procare Desktop.

I should be able to create a licensing-compliant registration form for parents, which includes emergency contacts, allergies, medical insurance number, etc. Staff timecards are poorly designed.

owner

Ease of use, value for money, and also helpful for staff. Was very easy to get to understand the software and easy for our customers to use too.

Postdoctoral researcher

It works great for child care centers. Finger print login makes it ideal for both businesses and child care center settings.

Day Care owner and full time software professional

This is best integrated child care center management software on cloud with easy to manage customers, teachers and also accounts.

I love that it is cloud based. I can sign on anywhere to help my customers and staff.

director

It has been having a few glitches lately. It's very frustrating when you can't access your information because server is down.

The correction of staff time when they miss a clock in is a little more time consuming than I would prefer.

Owner

Tuition Express integration; ability to manage multiple sites; keypad security.

Procare Solutions screenshot

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Smartcare is a cloud-based, child care center management software for connecting parents, care center owners, directors and teachers in real time with each other.

Academia ERP software for schools, colleges, universities, and training institutes. It comes with 30+ modules that assist the academic and administrative staff in managing, monitoring, and administering all the operations in an institute. Includes - admissions, attendance, examination, MIS, etc.

StoriiCare helps nursing homes, adult day care centers, and assisted living providers manage patient admissions, staff scheduling, communication, reporting, and more. Users can create custom care plans, track progress, and upload documents in a centralized repository for future reference.

Jackrabbit Care is a web-based solution for child care centers that helps in the enrollment of children, schedule events, track attendance, and manage billing

Admissions Management

Contact Database

Customer Accounts

Customizable Forms

Data Import/Export

Document Management

Financial Management

K-12

Member Database

Online Calendar

Online Payments

Parent/Student Portal

Reporting/Analytics

Third-Party Integrations

Jackrabbit Care

The best thing about the product is loading families and keeping records overall I have enjoyed this product, I love the ability to track payments, shot records etc.

Great for tracking staff hours for payroll, great for check in and check out of children and ability to access information regarding attendance.

Office Clerk

Software has been very easy to use, and is user friendly. The two times I had to contact customer service, they were wonderful.

Their ability to not only explain but to make videos on the particular issue you need help with is beyond helpful. That is the primary reason we are still with the Jackrabbit.

I'm not sure what their uptime is, but maybe once or twice a year, there will be a server outage. This can be inconvenient as we use the software to run the entire music school.

I like the reliability of the product and how supportive the team is.

Administrative Assistant

There are so many options to customize, that it can be difficult to find the data you want. E.g. one drop down menu has the wrong option selected, so you get no results.).

The product is easy to use and their customer service staff and training staff have been awesome.

Infant Preschool teacher

This product meets the needs of our company. It is user friendly and the customer service is great.

Office Manager 

Jackrabbit was an easy choice when switching to a new database. The easy of use and integration is great.

Early Education Director

The customer service is helpful and responds to requests promptly. I enjoy Jack Rabbit's home page and how it tracks revenue, aging accounts, and family enrollment.

It is very comprehensive with lots of options for customization. It is easy to get up and running with some features, and then add in more as you go.

I really can't think of anything that I would complain about.

Owner 

Online integration, customer account access, customer tracking and billing. It's nice to have things automated so I can perform batch operations quickly and easily.

I like how user-friendly the product is and the customer service.

Easier to track data... but there's a learning curve in figuring out the exact search parameters to access that data. But customer service is amazing - they are easy to reach and quick to help.

The fact onl y one user can use the service at a time is frustrating.

It is a fairly easy system to use that is reasonably priced.

Procare Solutions vs Jackrabbit Care Comparison

Procare Solutions

Jackrabbit Care

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives