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Smartcare vs brightwheel Comparison (2026)

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Smartcare logo

Smartcare

brightwheel logo

brightwheel

Overview

Smartcare is a cloud-based child care center management software that assists with connecting parents, care center owners, directors and teachers in real time with each other.

Easy check-in/check-out, menu planning + food program records, parent auto-pay, phone support, free trainings

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

280

5

4

3

2

1

83

106

64

17

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
51%
would recommend this app

4.7

3.2K

5

4

3

2

1

2.3K

829

102

12

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“It was useful for signing children in and out of the center.”
MG

Melody G.

Admin

“I liked the ease of navigating the system when it came to pulling reports, uploading photos and communicating with parents.”
MH

Michelle H.

Curriculum Director

“It's a great app to get real-time updates about your child at day care and allows you to view the bills as well.”
NB

Neha B.

Senior Manager

Pros

“I can do child scheduling, employee scheduling, time tracking, billing all in one place.”
RT

Renae T.

Owner

“It tracks everything I need, allows parents to see everything their child does, and allows for quick communication.”
TB

Tabitha B.

Daycare Owner

“I wish my son's school would use the calendar feature more and have the calendar push automatic reminders about days off, special things for school, etc.”
NT

Nicole T.

Marketing Manager

Cons

“There were many crashes and a few times payments weren’t charged, and the double charged on the parent’s causing issues.”
SU

Samantha U.

Assistant Director

“In our case, we could not customize the welcome letter, which stated all the features of Smartcare that would be available to our parents, even the features we were not signed up for. ”
pn

pam n.

business manager

“Very slow if any turn around on development ticket items, so many glitches, not user friendly, not capable of billing for the current month.”
CW

Chelsea W.

After School Program Director

Cons

“Brightwheel does not store photos for free, requiring users to pay to access photo galleries from the past.”
SM

Sanaa M.

Teacher

“I currently have to pull everyone from active and inactive to a spread sheet only to delete what I do not need based on enrollment and end dates. ”
MB

Mary B.

Enrollment Manager

“I feel like text or email are fine for small issues, but bigger issues may get lost in translation via email or text.”
CA

Christine A.

Office Manager

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features23
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Check-in/Check-out
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Facility Management
  • Faculty/Staff Management
  • Financial Management
  • Immunization & Allergy Tracking
  • Independent/Private
  • Learning Management
  • Lesson Planning
  • Meal/Nutrition Management
  • Milestone Tracking
  • Multi-Location
  • Online Calendar
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Real-Time Reporting
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Special Education
  • Student Information/Records
  • Student Management
  • Wait List Management
  • Total features45
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Check-in/Check-out
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Facility Management
  • Faculty/Staff Management
  • Financial Management
  • Immunization & Allergy Tracking
  • Independent/Private
  • Learning Management
  • Lesson Planning
  • Meal/Nutrition Management
  • Milestone Tracking
  • Multi-Location
  • Online Calendar
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Real-Time Reporting
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Special Education
  • Student Information/Records
  • Student Management
  • Wait List Management

Integrations

  • Total integrations1
  • Birdeye
  • LineLeader by ChildcareCRM
  • QuickBooks Online
  • Total integrations2
  • Birdeye
  • LineLeader by ChildcareCRM
  • QuickBooks Online