GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

ELSA Speak vs Amazon Connect Comparison (2026)

Add to Compare

Compare similar apps

Duolingo

4.6

Speexx

4.7

LearnWorlds

4.7

Good recommendations?

ELSA Speak

Amazon Connect

Overview

Recognized GSV Edtech 150 and CB Insights AI 100 and trusted by 20M+ users and 400+ companies worldwide, ELSA offers immediate feedback for users’ both scripted and unscripted input speech to sound like a native speaker. Join an interactive and engaging learning communities with ELSA

Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

6.99

/user

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

175

114

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.5

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“the free version is decent for pronanciation corrections.”

Josh Z.

ceo

“Elsa gives a free trial for users to try them out.”

Josh Z.

ceo

“Easy interface,”

Zdzislaw B.

Mr Zee

Pros

“It has helped streamline customer communication and improve operational efficiency through reliable cloud-based call management and omnichannel support features.”

Piyusha P.

Customer Support

“Amazon Connect is a flexible cloud-based contact center platform that works well for organizations looking to modernize their customer service operations.”

Khimson L.

It admin

“The drag-and-drop contact flow builder is a game-changer for setting up complex IVRs quickly without needing a telephony background.”

Temiloluwa E.

Student

Cons

“The layout of the video pages leaves little room for the video itself, and it does not allow for rotating the screen to enlarge the image.”

Eugenio G.

DevOps

“The appearance is a bit confused to understand the structure of lessons.”

Xuan H.

Data Analyst

“I don't find the program so easy to manage. When starting each study session I am presented with many "recommended", "by topics" or "games" options for training, when it would be more intuitive to continue directly from where I left off.”

Reisla O.

postdoctoral researcher

Cons

“One drawback of Amazon Connect is that the initial setup and advanced configuration can be complex for teams without prior AWS knowledge.”

Piyusha P.

Customer Support

“Reporting customization can sometimes feel limited, and troubleshooting certain issues may take time.”

Piyusha P.

Customer Support

“Integrating it with other CRM systems is not always seamless, and critical data discrepancies arise, and it becomes difficult for agents to track a customers record.”

Alejandro R.

Marketing Manager