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Amazon Connect
Scalable Omnichannel Contact Center Solution
(1)
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Amazon Connect has the following pricing plans:
Pricing model: Open Source
These products have better value for money
Q. Who are the typical users of Amazon Connect?
Amazon Connect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Amazon Connect support?
Amazon Connect supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese
Q. Does Amazon Connect offer an API?
Yes, Amazon Connect has an API available for use.
Q. What other apps does Amazon Connect integrate with?
Amazon Connect integrates with the following applications:
Salesforce Service Cloud, Amazon Aurora, Amazon Redshift, Zoho CRM, Amazon DynamoDB, Operata, Aceyus, NICE CXone, Amazon Lex, Sprinklr, USAN Contact Suite for Amazon Connect, RingCentral Contact Center, AWS Lambda, Enghouse SmartDial, Agaralabs, Verint Knowledge Management, Korbyt, Freshdesk, Zoho Desk, NICE Workforce Management, SingleComm, Cresta, Cyara, eGain Suite, Eureka, ServiceNow, UiPath, Upstream Works, Kustomer, Centrical, Amazon Pinpoint, Zendesk Suite
Q. What level of support does Amazon Connect offer?
Amazon Connect offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Amazon Connect. Omni-channel, easy-to-use, cloud contact center service.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
9
/user
Per month
Value for money
4.6
/5
17
Starting from
No pricing info
Value for money contenders
Functionality
4.4
/5
17
Total features
9
10 categories
Functionality contenders
Overall Rating
4.4
/5
17
Positive reviews
8
8
1
0
0
Overall rating contenders