GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Ringover vs Amazon Connect Comparison (2026)

Add to Compare

Compare similar apps

Convoso

4.5

DialedIn CCaaS

4.8

Readymode

4.6

Good recommendations?

Ringover

Amazon Connect

Overview

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

893

708

147

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.5

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

Pros

“Another noteworthy point is the amount of resources available on their website: guides, documentation, and very clear help material for configuring and taking advantage of all the platform's features.”

Jose S.

CCO

“I use it in my daily work as a Customer Success Manager to communicate with clients and manage calls efficiently.”

Rayan R.

CSM

“Ringover also provides a lot of documentation and learning resources on their website, which makes the learning curve quite manageable for new users.”

Jose S.

CCO

Pros

“It has helped streamline customer communication and improve operational efficiency through reliable cloud-based call management and omnichannel support features.”

Piyusha P.

Customer Support

“Amazon Connect is a flexible cloud-based contact center platform that works well for organizations looking to modernize their customer service operations.”

Khimson L.

It admin

“The drag-and-drop contact flow builder is a game-changer for setting up complex IVRs quickly without needing a telephony background.”

Temiloluwa E.

Student

Cons

“The main feature I miss is a more complete video calling experience directly within the platform.”

Rayan R.

CSM

“It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.”

Eric N.

BDR

“Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.”

Juan R.

Technology and Digital Product Manager

Cons

“One drawback of Amazon Connect is that the initial setup and advanced configuration can be complex for teams without prior AWS knowledge.”

Piyusha P.

Customer Support

“Reporting customization can sometimes feel limited, and troubleshooting certain issues may take time.”

Piyusha P.

Customer Support

“Integrating it with other CRM systems is not always seamless, and critical data discrepancies arise, and it becomes difficult for agents to track a customers record.”

Alejandro R.

Marketing Manager