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Augmented Reality Software with Two-Way Audio & Video (2026)

Last updated: March 2026

Key features of Augmented Reality Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • 3D Objects: Users value easy import/export of 3D models in various formats, realistic visualization, and extensive toolsets for creating and managing models. 87% of reviewers rated this feature as important or highly important.
  • Modeling & Simulation: Reviewers emphasize the importance of designing and testing ideas virtually, realistic animations, and customization features for diverse applications. 87% of reviewers rated this feature as important or highly important.
  • Drag & Drop: Users appreciate the intuitive, no-code approach for placing and customizing 3D objects, simplifying the learning curve for non-technical users. 84% of reviewers rated this feature as important or highly important.
  • Cross-Device Publishing: Reviewers highlight the ability to create and share content across multiple platforms and devices, enhancing collaboration and accessibility. 81% of reviewers rated this feature as important or highly important.
  • Content Creation: Users value the ease of creating, customizing, and animating 3D content, with diverse templates and high-quality models for various applications. 77% of reviewers rated this feature as important or highly important.
  • Virtual Reality: Reviewers note the immersive experiences VR offers, its integration with other tools, and its potential for innovative user interfaces and simulations. 74% of reviewers rated this feature as important or highly important.
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18 software options

TeamViewer Frontline logo

Smarter operations start with a connected workforce.

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TeamViewer Frontline is the industrial AR-powered connected worker platform that transforms enterprise data into actionable digital workflows, empowering workers and leaders to drive productivity, efficiency, and smarter operations at scale.

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Blitzz logo

Video-powered technical support platform

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Blitzz is a video-powered support platform which allows users to visualize customer problems, organize inquiries, collaborate, exchange documents & more. Blitzz is designed for field services such as electronic engineers, insurance providers, medical equipment technicians, IT specialists & more.

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VSight Remote logo

AI-driven AR Remote Assistance for effective problem-solving

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VSight’s AR Remote Assistance provides secure, real-time support for on-site teams, quickly resolving issues to reduce downtime and cut costs. Put 3D models  into field of view in different formats and seamless CRM/ERP integration, it’s ideal for industries needing reliable, adaptable solutions.

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Zoho Lens logo

Augmented Reality Remote Assistance Software

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Zoho Lens, augmented reality remote assistance software allows subject-matter experts to help field technicians and customers right from where they are. Experts can view the live incoming camera stream from a smartphone or smart glass on their computer or smartphone.

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Help Lightning logo

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Remote eye logo

On-premise and cloud-based customer support solution

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Remote eye is an on-premise and cloud-based customer support software that helps businesses facilitate internal collaboration, monitor downtime due to failure, and more on a unified platform

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Remote virtual assistant solution

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Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance

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Onirix Studio logo

SDK for creating augmented reality (AR) experiences

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Onirix Studio is a software development kit (SDK) that helps businesses create augmented reality (AR) experiences. Built using JavaScript, WebGL, WebAssembly, and other tools, along with in-house computer vision algorithms, the system allows users to modify Onirix elements, styles, and functions according to requirements.

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Acty logo

Remote Support software in Augmented Reality

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Acty is an augmented reality software that makes it possible to carry out technical operations by remotely guiding the end user.

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sphere logo

Integrated XR to supercharge productivity.

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Streamline processes, reduce costs, collaborate and align within a modern work paradigm using Sphere.

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Vuforia logo

Suite of augmented reality (AR) platforms

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Vuforia is a suite of augmented reality (AR) platforms, which enable businesses in aerospace, automotive, retail, electronics, manufacturing and other industries to manage processes such as remote assistance, employee training, marketing, course creation, and more. Experts can draw digital annotations on desktop or mobile screens to provide required instructions to technicians via real-time video communication capabilities.

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AR Genie logo

Virtual assistance software for resolving technical issues

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AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.

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HyperSkill logo

No-code 3D simulation authoring software

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SimInsights is striving to enable everyone to capture their knowledge in the form of 3D immersive, AI-powered simulations and share it with others to accelerate training, guidance and monitoring.

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SynergyXR logo

Scaling Success: Infinite Possibilities, Zero Boundaries

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SynergyXR provides Extended Reality (XR) enterprise software tailored for the industrial, energy, and manufacturing sectors, to safely enhance employee training and development while streamlining industrial operations for innovation and efficiency.

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VIRNECT Remote logo

Cloud-based remote work solution

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VIRNECT Remote is an innovative solution enabling efficient remote support, supervision, and recording through real-time wireless video and augmented reality technology.

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XE aR logo

Immediate remote visual assistance

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XE aR is a remote support solution that helps businesses streamline customer collaboration through video calls.

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XE aR+ logo

Software for managing remote support & multiple video feeds

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XE aR+ is a remote support software that helps manage collaboration and enhances productivity. It enables efficient remote support with multiple video feeds, supporting various cameras such as borescopes, microscopes, PTZ cameras, UV cameras, and more.

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