GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
TeamViewer Frontline has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does TeamViewer Frontline support?
TeamViewer Frontline supports the following languages:
English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese, Spanish, Arabic, Czech, Danish, Dutch, Greek, Hungarian, Polish, Portuguese, Portuguese, Russian, Slovak, Thai, Turkish, Ukrainian, Vietnamese
Q. Does TeamViewer Frontline support mobile devices?
TeamViewer Frontline supports the following devices:
Android, iPad, iPhone
Q. Does TeamViewer Frontline offer an API?
Yes, TeamViewer Frontline has an API available for use.
Q. What level of support does TeamViewer Frontline offer?
TeamViewer Frontline offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
Frontline is our enterprise productivity platform with fully integrated AR solutions. It uses the latest wearable computing technology to streamline manual work processes in any industry.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
1200
/user
Per year
Overall Rating
4.6
/5
54
Positive reviews
91
%
38
11
4
0
1
Joshua O.
Banking, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Makes life easy when supporting users working from home, especially during the covid-19 pandemic
makes remote connection easy, the password protection makes it more perfect for a remote support service where, remote devices can not just be connected to without authentication via pass codeAlso, making password renewable is awesome
The only issue i had with team viewer is when I can't type in the local admin credentials when supporting users remotely at times.
Rachel L C.
Information Services, 51-200 employees
Used weekly for 6-12 months
Review source
Share this review:
TeamViewer made it easy for my team to assist each other remotely. Our digital news team can use TeamViewer to help a colleague perform a task, which translates to improved productivity. You don't have to be in the same room to help a colleague install software or complete a task; you can do it from wherever you are using TeamViewer.
I like TeamViewer because I can access any device remotely regardless of the location securely. All I need is an ID and password to access the computers used by a co-worker and perform tasks as they watch on their devices. It is so easy to access and use another computer when both of you have a reliable internet connection.
Sometimes it stops scrolling the remote computer or is unresponsive, which indicates a compatibility problem or internet connection issues. I also feel that someone could access sensitive data on the remote computer during the remote support session. I'd appreciate it if TeamViewer had a way to limit access to certain files and require a separate password for other files.
JEssica G.
Financial Services, 51-200 employees
Used daily for less than 6 months
Review source
Share this review:
so far it has been very easy and is effective for our purposes of running meetings remotely
once set up it is easy to use and quick.
it sometimes says that the receiving computer is not connected to teamviewer when the settings have not changed. I have not been able to find an explanation for this
Verified reviewer
Computer Software, 51-200 employees
Used other for 6-12 months
Review source
Share this review:
TeamViewer is one of the most popular remote access programs not without a reason. It combines simplicity of use with great functionality. It is certainly software designed for both large enterprises and private clients who need applications for remote control for their own use.
TeamViewer is an all-in-one software that allows you to access another computer remotely. I find it very helpful with technical support, communication, collaboration or just information exchange. One tool allows you to work from a single room without wasting time and money on traveling. If I had to compare TeamViewer to other programs of this type, its main advantage is the lack of additional network...
There are however few disadvantages that can be quite annoying sometimes, such as the incoming menu of the presenter on the image transmitted to the participants or a poor drawing menu . Another disadvantage of this program is the small number of people who can meet in a virtual TeamViewer room at the same time.
Lena J B.
Information Services, 51-200 employees
Used weekly for 6-12 months
Review source
Share this review:
Teamviewer allows me to guide my team from wherever they are by accessing their devices remotely. It is relatively stable and gives users on each end a chance to control the device. However, you might experience compatibility problems.
Teamviwer is quite responsive even when you have a slow internet connection. It is easy to use even for people who are not tech savvy. Most new team members don't experience any challenges when they need my remote guidance using Teamviewer. I also like it because it gives the remote user a pointer and a cursor to perform any task on the remote device.
We noticed a compatibility problem between some devices but reinstalling the latest version solved the problem. I also feel that it offers limited customization features. You cannot change the background or improve its appearance or overall design.