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TeamViewer Frontline Logo

TeamViewer AR solutions

TeamViewer Frontline Pricing, Features, Reviews and Alternatives

TeamViewer Frontline FAQs

Q. Who are the typical users of TeamViewer Frontline?

TeamViewer Frontline has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does TeamViewer Frontline support?

TeamViewer Frontline supports the following languages:
English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese, Spanish, Arabic, Czech, Danish, Dutch, Greek, Hungarian, Polish, Portuguese, Portuguese, Russian, Slovak, Thai, Turkish, Ukrainian, Vietnamese


Q. Does TeamViewer Frontline support mobile devices?

TeamViewer Frontline supports the following devices:
Android, iPad, iPhone


Q. Does TeamViewer Frontline offer an API?

Yes, TeamViewer Frontline has an API available for use.


Q. What level of support does TeamViewer Frontline offer?

TeamViewer Frontline offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

TeamViewer Frontline product overview

What is TeamViewer Frontline?

Frontline is our enterprise productivity platform with fully integrated AR solutions. It uses the latest wearable computing technology to streamline manual work processes in any industry.

Key benefits of using TeamViewer Frontline

- Impactful suite of industry-proven AR & MR solutions for any industrial use case

- Easy integration into backend systems for rapid time to value

- Several cloud hosting options or on-premise installation for flexible deployment

- Extensive hardware support for enterprise-grade wearables and mobile devices

- Self-service tools & highly configurable solutions that cover even the most complex processes

- Easy to use – even for those with little or no IT knowledge

- One-stop-shop for easier project handling, e.g., procurement processes & services

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

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Free plan
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Pricing range

Starting from

1200

/user

Per year

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Why am I seeing this?

TeamViewer Frontline features

Functionality

4.4

/5

54

Total features

22

1 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Real-Time Data
Reporting & Statistics
Drag & Drop
Workflow Management
3D Objects

Functionality contenders

TeamViewer Frontline users reviews

Overall Rating

4.6

/5

54

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

38

11

4

0

1

Pros
There was a good amount of integration that is available. I loved the google docs integration and the fact that we could more easily keep on top of tasks as a team.
Increased efficiency in resolving customer queries as I just login to their environment with teamviewer and quickly resolve their issues.
In general, I highly recommend working with the software I use for daily use, very easy to operate, easy to install and very helpful 5 stars.
Cons
There are however few disadvantages that can be quite annoying sometimes, such as the incoming menu of the presenter on the image transmitted to the participants or a poor drawing menu.
Sometimes it stops scrolling the remote computer or is unresponsive, which indicates a compatibility problem or internet connection issues.
The connection is a bit erroneous and makes it inconvenient for users. On mobile resolution is not up to the mark.

Overall rating contenders

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Joshua O.

Banking, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Covid-19 Life saver for remote support service

Reviewed 2 years ago

Makes life easy when supporting users working from home, especially during the covid-19 pandemic

Pros

makes remote connection easy, the password protection makes it more perfect for a remote support service where, remote devices can not just be connected to without authentication via pass codeAlso, making password renewable is awesome

Cons

The only issue i had with team viewer is when I can't type in the local admin credentials when supporting users remotely at times.

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Rachel L C.

Information Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

An indispensable tool for providing practical support remotely

Reviewed a year ago

TeamViewer made it easy for my team to assist each other remotely. Our digital news team can use TeamViewer to help a colleague perform a task, which translates to improved productivity. You don't have to be in the same room to help a colleague install software or complete a task; you can do it from wherever you are using TeamViewer.

Pros

I like TeamViewer because I can access any device remotely regardless of the location securely. All I need is an ID and password to access the computers used by a co-worker and perform tasks as they watch on their devices. It is so easy to access and use another computer when both of you have a reliable internet connection.

Cons

Sometimes it stops scrolling the remote computer or is unresponsive, which indicates a compatibility problem or internet connection issues. I also feel that someone could access sensitive data on the remote computer during the remote support session. I'd appreciate it if TeamViewer had a way to limit access to certain files and require a separate password for other files.

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JEssica G.

Financial Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Team Viewer

Reviewed 6 years ago

so far it has been very easy and is effective for our purposes of running meetings remotely

Pros

once set up it is easy to use and quick.

Cons

it sometimes says that the receiving computer is not connected to teamviewer when the settings have not changed. I have not been able to find an explanation for this

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Verified reviewer

Computer Software, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great all in one software for remote access

Reviewed 6 years ago

TeamViewer is one of the most popular remote access programs not without a reason. It combines simplicity of use with great functionality. It is certainly software designed for both large enterprises and private clients who need applications for remote control for their own use.

Pros

TeamViewer is an all-in-one software that allows you to access another computer remotely. I find it very helpful with technical support, communication, collaboration or just information exchange. One tool allows you to work from a single room without wasting time and money on traveling. If I had to compare TeamViewer to other programs of this type, its main advantage is the lack of additional network...

Cons

There are however few disadvantages that can be quite annoying sometimes, such as the incoming menu of the presenter on the image transmitted to the participants or a poor drawing menu . Another disadvantage of this program is the small number of people who can meet in a virtual TeamViewer room at the same time.

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Lena J B.

Information Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Reliable Tool for Remote Access

Reviewed a year ago

Teamviewer allows me to guide my team from wherever they are by accessing their devices remotely. It is relatively stable and gives users on each end a chance to control the device. However, you might experience compatibility problems.

Pros

Teamviwer is quite responsive even when you have a slow internet connection. It is easy to use even for people who are not tech savvy. Most new team members don't experience any challenges when they need my remote guidance using Teamviewer. I also like it because it gives the remote user a pointer and a cursor to perform any task on the remote device.

Cons

We noticed a compatibility problem between some devices but reinstalling the latest version solved the problem. I also feel that it offers limited customization features. You cannot change the background or improve its appearance or overall design.

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