What is VSight Remote?VSight Remote is a cloud-based remote assistance software that provides field technicians with various augmented reality (AR) tools to facilitate team communication and collaboration across maintenance repair operations (MRO). Technicians can highlight, draw, or annotate live images and objects during ongoing remote sessions.
Businesses can use VSight Remote to share files and images in PDF, PNG, JPEF, OBF, and FBX formats. Using its administrative panel, supervisors can create multiple virtual rooms for remote assistance and access details of previous sessions on a centralized platform. It also lets managers handle user licenses, share screen during 2-way video streaming, and streamline interactions with field technicians through chats.
Managers can record or archive operational data and remotely control the settings of field devices. It allows employees to login via QR code scanning and customize the system’s language according to individual requirement. The software also helps businesses generate usage reports and secure confidential data through HTTPS protocols.