App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Conversational AI Platform
Knowledge base management

Top Rated Conversational AI Platform Software with Knowledge base management - Page 9

Last updated: August 2026

All apps

1 filter applied

Features

Workflow Management

Multi-Language

Live Chat

Knowledge Base Management

CRM

Integrated with

PrestaShop

Instagram

Wix

Shopify

Google Sheets

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

213 software options

Sort by

Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

learn more

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Agent360

(0)

AI receptionist for calls & customer support

learn more

Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.

Agenton

(0)

Answers every dealership call with AI precision

learn more

Agenton is a conversational AI platform for automotive and service businesses. It answers every inbound call, books appointments in real time, and integrates with DMS/CRM systems—reducing missed calls and lost revenue.

Airgentic

(0)

AI agents for customer service and sales tasks

learn more

Airgentic is a platform for deploying AI agents that provide customer support and sales engagement via conversational interfaces. It offers task-specialist agents delivering cited answers, completing actions like booking meetings or capturing leads, and enabling human override when needed. Features include voice agents, site search, customer analytics, and embedding across websites, portals, and secure intranet environments.

Uniphore

(0)

So every person, on every call, can finally be heard.

learn more

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

Ringly

(0)

AI phone agent for Shopify customer support

learn more

Ringly is an AI phone support solution for Shopify stores, using an AI agent named Seth to handle customer service calls. It integrates with Shopify to check order statuses, process returns, answer product questions, and provide policy details. Seth can escalate calls to human agents when needed, allowing businesses to keep their phone numbers and workflows while tracking call resolution rates and performance metrics.

Trikon Agentic CX

(0)

AI-Driven Workflows for Business via Whatsapp

learn more

Conversational AI platform that helps businesses manage support tickets, customer conversations, marketing campaigns, and more.

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

learn more

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

GuruSup

(0)

AI agents for autonomous customer support

learn more

GuruSup is the conversational AI platform built for customer support. Text and voice agents that connect to your CRM, helpdesk, and tools — resolving up to 95% of conversations end-to-end, in 30 languages, 24/7. Not a assistant. The complete support team, operated by AI.

Aisa-X

(0)

AI voice & chat automation for support and sales

learn more

AiSA-X is a conversational AI automation platform that provides voice and chat agents for customer support, sales automation, and lead generation. The platform handles inbound and outbound calls, automates customer conversations, and integrates with CRMs and digital channels including websites, WhatsApp, and email. It offers natural language understanding, lead qualification, appointment booking, and real-time analytics across multiple industries.

Visiativ Chatbot

(0)

Manage your knowledge management with a custom Chatbot.

learn more

Visiativ Chatbot, the perfect solution for and better knowledge management. Improve your expert efforts on high value tasks and automate redundant subject related to customer/ IT and human ressources support using an AI-enabled tool.

StarsBots

(0)

AI chatbot platform for customer support

learn more

StarsBots is a SaaS chatbot platform combining AI and live chat for website integration. Powered by OpenAI and Gemini, it supports over 100 languages with features like real-time messaging, analytics, and chat history management. StarsBots ensures GDPR-compliant security with SSL encryption and integrates with platforms like WordPress, Shopify, and Wix via a single JavaScript code line.

Ringmere

(0)

Answers every call and books the job, day and night

learn more

Conversational AI receptionist that answers calls, WhatsApp and SMS, books appointments and takes orders for small businesses.