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Top Rated Conversational AI Platform Software with Mid size business - Page 6

Last updated: June 2026

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393 software options

Snaps  logo

Conversational AI platform for eCommerce businesses

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Snaps is a cloud-based conversational AI platform designed to help eCommerce businesses interact and engage with customers across their buying journeys and provide personalized assistance in searching required products.

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Born Digital logo

All-in-one conversational AI platform for CX optimization

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Born Digital is an AI platform that caters to businesses in various sectors like telecommunications, utilities, finance, retail, travel, and real estate. The key objective is to streamline the development, launch, and management of AI-driven virtual agents. Featuring various generative and conversational AI capabilities, the platform enables organizations to build virtual agents that can automate operational tasks, handle customer inquiries, and interact with their target audience.

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Continually logo

Web-based chatbot builder and live chat solution

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Continually is a web-based tool designed to help users convert more website visitors into qualified leads. Our simple website chatbot builder enables anyone in your team to build or customize a chatbot within minutes. Once your chatbot is built, it integrates into your website seamlessly so that all visitors can benefit from it immediately. We also offer live chat functionality that allows anyone on your team to quickly reply to customers via text or voice in real-time.

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App Engine logo

Low-code development platform

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ServiceNow App Engine empowers businesses around enterprise-class low code application delivery with intuitive and intelligent experiences, at speed and scale. ServiceNow App engine is a development tool for creators of varying skill levels to build applications.

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dhee.ai logo

Multilingual conversational AI platform for creating bots

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dhee.ai is a conversational artificial intelligence (AI) software designed to help businesses leverage natural language processing (NLP) technology to communicate and engage with customers in multiple languages. The Indic optical character recognition (OCR) platform transforms images into searchable text using APIs.

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Serviceform logo

AI-powered conversations for better website conversions

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Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

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Workativ Assistant logo

Automate IT & HR support with AI across work apps

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Workativ gives HR & IT teams superpowers. AI agents handle employee queries in Slack and Teams. Autonomous workflows run onboarding, offboarding, and performance cycles. An HR co-pilot gives every HR manager the leverage of a team three times their size.

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WotNot logo

Automating customer interactions at scale

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WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support.

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SAP Conversational AI logo

Conversational AI and cahtbot platform

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SAP Conversational AI is an artificial intelligence-based software that can be deployed on mobile phones or web browsers. It allows users to interact with a chatbot to get answers to questions about business, and perform tasks like scheduling meetings or sending emails.

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Conversica logo

Artificial intelligence-driven sales assistant

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Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale.

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Membit logo

For compliant, monitored employee WhatsApp.

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Membit’s Compliant Conversation Platform makes employee’s private WhatsApps customer chats monitored, and efficient in your CRM.

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Finn AI logo

AI-enabled virtual assistant solution

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Finn AI builds AI-Powered virtual assistants for banks and credit unions to improve their digital customer experience.

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Hibot logo

Conversational AI platform

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Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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AsisteClick logo

Collaborative customer support platform

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AsisteClick is a collaborative, multichannel customer support platform which offers live chat, a ticketing system & a range of management reports

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AISERA logo

AI service management

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AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

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DeepConverse logo

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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Inxide logo

Omnichannel Conversational AI Platform developed by Increso

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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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AskSid  logo

Digital shopping assistant for global retail and CPG brands

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AskSid is a digital shopping assistant that accelerates conversions, demystifies customer insights, drive sales, and reduces costs for retailers.

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Watermelon logo

AI Agents for scalable, human-led customer conversations

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AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools.

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Machine Learning on AWS logo

Machine learning and AI solutions from AWS

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AWS provides machine learning (ML) and artificial intelligence (AI) solutions designed to help businesses analyze data insights, personalize the customer experience, optimize business processes, and more.

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Kommunicate logo

Customer support automation tool for enterprises

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Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.

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Vergic logo

Customer engagement with AI chatbots, messaging and video

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Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.

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Heyday logo

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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Open logo

AI-powered customer support automation platform

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Open is a unified AI customer support platform automating interactions across channels like chat, email, voice, social media, WhatsApp, and Slack. It integrates with helpdesk systems such as Zendesk, HubSpot, Freshdesk, Intercom, and Salesforce, featuring workflows for actions like refunds and account changes via API. Open offers customer insights, knowledge gap detection, and compliance features, including SOC 2 Type II certification and GDPR alignment.

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Huggy logo

Huggy is a digital tool with intelligent service solutions

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Huggy is an omnichannel customer service solution that makes it possible to centralize messages sent by customers from different channels on a single screen. Companies can build custom service journeys with this tool, from inbound to outbound flows. Available in English, Portuguese, and Spanish.

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