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Top Rated Conversational AI Platform Software with Mid size business - Page 7

Last updated: June 2026

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393 software options

eesel AI logo

AI support and customer service automation platform

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A conversational AI tool powered by ChatGPT that connects to your knowledge base for instant, accurate answers. Plug in help docs, wikis, or internal resources—customers and teams get responses fast, no digging required.

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Mavenoid logo

Cloud-based support platform for hardware businesses

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Mavenoid is a cloud-based solution that helps businesses with hardware products and devices streamline support operations via artificial intelligence (AI) technology.

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Humanly logo

AI recruiting automation for high-volume hiring

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Humanly is an AI recruiting platform designed for high-volume hiring that automates candidate sourcing, screening, scheduling, and interviewing. The platform includes an AI Recruiter that engages and screens applicants around the clock, an AI Interviewer that conducts structured interviews at scale, and an AI Notetaker that captures interview summaries automatically. Humanly also features a Talent CRM for nurturing candidates and an ATS for managing hiring workflows and pipelines.

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Botosynthesis logo

No Code AI powered Omnichannel Chatbot Builder Platform

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AI-powered bot development platform. Create intelligent bots with drag-and-drop interface, NLP, multi-channel deployment, analytics, and seamless integrations. Automate tasks, engage customers, and drive business growth. Unlock the power of AI with Botosynthesis.ai

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Solvemate logo

Enabling meaningful conversations.

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Solvemate enables brands to deliver quality customer service through meaningful conversations.

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Ivy Experience Suite logo

Guest management software for hotels, casinos, and resorts

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Ivy helps hotels, resorts, and casinos streamline guest communications using an automated concierge system and handle restaurant reservations, spa appointments, promotions, and more. The system can automatically handle customer queries and service requests like late check-outs and on-site amenities.

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Microsoft Copilot Studio logo

Conversational AI platform to create custom copilots.

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Introducing Copilot Studio, a low-code tool that enables you to create personalized AI copilots using Microsoft's integrated AI technologies.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Userbot logo

Conversational AI platform for handling customer queries

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Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.

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Chatlayer logo

Conversational AI Platform

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Chatlayer is an easy-to-use AI platform that lets you build and maintain voice and chatbots in more than 125 different languages, with no coding, to personally connect with customers at the right moment, across multiple channels.

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Enterprise Bot logo

Intelligent Omnichannel Conversations

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AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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Positive User logo

The engine of growth. An all in one solution for user data.

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Positive User is an omnichannel emailing and customer engagement platform aimed at boosting engagement and improving conversion by using a single data source for your customers.

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AllyO logo

AI solution for recruitment & employee engagement

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AllyO is a cloud-based HR communications platform designed to automate engagement with candidates & employees, with the aim of increasing retention and maintaining predictable staffing levels. The solution uses AI-powered chatbots to help companies communicate & connect with employees & candidates.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

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Advanced, continuous customer intelligence derived directly from customer interactions.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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BotsDekho logo

Unlock Your Business Potential With Customer Centric Chatbot

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Botsdekho is a chatbot development company in India that helps businesses win through advanced chatbots. Leveraging cutting-edge AI and ML technologies, Dotsdekho develops smart chatbots that respond like humans worldwide.

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Teneo  logo

Conversational AI platform

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Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best optimization and smoother customer journeys. Leverage an extensive and growing library of prebuilt backend and channel connectors.

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Generative Studio X logo

Deliver conversational experiences at enterprise scale.

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Great experiences drive user adoption. We made it easier to make them.
A complete set of no-code/low-code tools that reduce technology barriers and cost for rapidly developing conversational applications without limiting flexibility.

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Kindly logo

Conversational AI platform

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Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.

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Helpfruit logo

AI chatbots and help pages with all the protections you need

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Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.

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Hal9 logo

Chat with your data leveraging generative AI.

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Hal9 is a cloud-focused conversational and generative AI platform that helps businesses gain real-time insights. No advanced skills required.

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Centribal logo

SaaS application that allows you to create & manage chatbots

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Tool that allows you to integrate a bot with your team and turn it into a hybrid chatbot. The platform provides your chatbot with Artificial Intelligence (AI). In addition, train your chatbots thanks to NLP Natural Language Processing and make it grow as much as you want.

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watsonx Assistant logo

Virtual assistant powered by AI

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watsonx Assistant (formerly known as IBM Watson Assistant) is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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