getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Conversational AI Platform Software with Mid size business - Page 7

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

373 software options

Botosynthesis logo

No Code AI powered Omnichannel Chatbot Builder Platform

learn more
AI-powered bot development platform. Create intelligent bots with drag-and-drop interface, NLP, multi-channel deployment, analytics, and seamless integrations. Automate tasks, engage customers, and drive business growth. Unlock the power of AI with Botosynthesis.ai

Read more about Botosynthesis

Users also considered
Microsoft Copilot Studio logo

Conversational AI platform to create custom copilots.

learn more
Introducing Copilot Studio, a low-code tool that enables you to create personalized AI copilots using Microsoft's integrated AI technologies.

Read more about Microsoft Copilot Studio

Users also considered
Ivy Experience Suite logo

Guest management software for hotels, casinos, and resorts

learn more
Ivy helps hotels, resorts, and casinos streamline guest communications using an automated concierge system and handle restaurant reservations, spa appointments, promotions, and more. The system can automatically handle customer queries and service requests like late check-outs and on-site amenities.

Read more about Ivy Experience Suite

Users also considered
Userbot logo

Conversational AI platform for handling customer queries

learn more
Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.

Read more about Userbot

Users also considered
Chatlayer logo

Conversational AI Platform

learn more
Chatlayer is an easy-to-use AI platform that lets you build and maintain voice and chatbots in more than 125 different languages, with no coding, to personally connect with customers at the right moment, across multiple channels.

Read more about Chatlayer

Users also considered
Enterprise Bot logo

Intelligent Omnichannel Conversations

learn more
AI-powered intelligent voice assistants and automation tools that enable round-the-clock support across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

Read more about Enterprise Bot

Users also considered
Generative Studio X logo

Deliver conversational experiences at enterprise scale.

learn more
Great experiences drive user adoption. We made it easier to make them.
A complete set of no-code/low-code tools that reduce technology barriers and cost for rapidly developing conversational applications without limiting flexibility.

Read more about Generative Studio X

Users also considered
Teneo logo

Conversational AI platform

learn more
Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best optimization and smoother customer journeys. Leverage an extensive and growing library of prebuilt backend and channel connectors.

Read more about Teneo

Users also considered
AllyO logo

AI solution for recruitment & employee engagement

learn more
AllyO is a cloud-based HR communications platform designed to automate engagement with candidates & employees, with the aim of increasing retention and maintaining predictable staffing levels. The solution uses AI-powered chatbots to help companies communicate & connect with employees & candidates.

Read more about AllyO

Users also considered
BotsDekho logo

Unlock Your Business Potential With Customer Centric Chatbot

learn more
Botsdekho is a chatbot development company in India that helps businesses win through advanced chatbots. Leveraging cutting-edge AI and ML technologies, Dotsdekho develops smart chatbots that respond like humans worldwide.

Read more about BotsDekho

Users also considered
Pega Customer Service logo

Software for managing customer service operations

learn more
Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

Read more about Pega Customer Service

Users also considered
Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

learn more
Advanced, continuous customer intelligence derived directly from customer interactions.

Read more about Call Journey

Users also considered
Kindly logo

Conversational AI platform

learn more
Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.

Read more about Kindly

Users also considered
User.com logo

The engine of growth. An all in one solution for user data.

learn more
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

Read more about User.com

Users also considered
Hal9 logo

Chat with your data leveraging generative AI.

learn more
Hal9 is a cloud-focused conversational and generative AI platform that helps businesses gain real-time insights. No advanced skills required.

Read more about Hal9

Users also considered
Centribal logo

SaaS application that allows you to create & manage chatbots

learn more
Tool that allows you to integrate a bot with your team and turn it into a hybrid chatbot. The platform provides your chatbot with Artificial Intelligence (AI). In addition, train your chatbots thanks to NLP Natural Language Processing and make it grow as much as you want.

Read more about Centribal

Users also considered
Centralpoint logo

Digital experience platform & content management solution

learn more
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

Read more about Centralpoint

Users also considered
watsonx Assistant logo

Virtual assistant powered by AI

learn more
watsonx Assistant (formerly known as IBM Watson Assistant) is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses.

Read more about watsonx Assistant

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

learn more
A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

Read more about Odigo

Users also considered
Engagely logo

World's Leading Conversational Customer Engagement Platform

learn more
engagely.ai helps automate Customer Engagement with its next-level smart solutions and services to deliver amazing customer experience across 35+ enterprise channels and 120+ global languages.

Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries

Read more about Engagely

Users also considered
INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

learn more
Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

Read more about INSIDE

Users also considered
DontGo logo

Conversational AI platform for managing customer queries

learn more
DontGo is a live chat platform that utilizes artificial intelligence (AI) chatbots and exit intent technology to help businesses convert abandoning traffic into sales leads. Professionals can utilize the chatbots to resolve visitor queries and promote other products in the catalog.

Read more about DontGo

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

learn more
Conversational AI in SimpleCRM uses advanced chatbots and Dialogflow integration to facilitate real-time, multilingual interactions, enhancing customer support, automating responses, and providing personalized user experiences across various communication channels

Read more about SimpleWorks

Users also considered
Xenioo logo

Omnichannel virtual assistant platform

learn more
Xenioo is an omnichannel chatbot platform that lets users create artificial intelligence (AI) powered virtual assistants to engage visitors and capture leads. The software includes a codeless drag-and-drop chat flow designer, preview functionality, debugging, multi-channel publishing, and more.

Read more about Xenioo

Users also considered