getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Speech Analytics Software with Mid size business - Page 5

Last updated: November 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

128 software options

Orvera AI logo
(0)

The whole customer conversation, resolved.

learn more
Orvera is the agentic AI platform for the whole customer conversation. AI agents resolve interactions end to end, Agent Assist guides people when they step in, AI Quality Management scores 100% of conversations, and Voice of Customer shows where to improve.

Read more about Orvera AI

Users also considered
Fonetik logo
(0)

Speech analytics platform

learn more
Fonetik is a speech analytics platform engineered to help businesses understand what each customer says and feels and form behaviourally informed decisions.

Read more about Fonetik

Users also considered
bluecap logo
(0)

AI meeting assistant

learn more
bluecap is an artificial intelligence (AI) solution that provides businesses with insights and assistance to improve relationship management. bluecap is designed to reduce the work involved in conducting and attending meetings. With summarization, task isolation, and transcription capabilities, the tool lets users focus on what’s important: the relationships and content of meetings.

Read more about bluecap

Users also considered
VOICERAcx.ai logo
(0)

AI FUELED CX

learn more
VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

Read more about VOICERAcx.ai

Users also considered
Telecmi logo
(0)

Business phone system

learn more
TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

Read more about Telecmi

Users also considered
AgentAssist logo
(0)

learn more

Read more about AgentAssist

Users also considered
AssemblyAI logo
(0)

Speech to text API with voice AI models

learn more
AssemblyAI provides speech-to-text transcription services through various API offerings, including pre-recorded and real-time transcription capabilities. The platform supports transcription in ninety-nine languages and includes features such as speaker identification, sentiment analysis, content moderation, and PII redaction. Additional functionality includes a Voice Agent API with turn detection and interruption handling, as well as an LLM Gateway for routing between different language models.

Read more about AssemblyAI

Users also considered
Deepgram logo
(0)

Voice AI platform for speech recognition

learn more
Deepgram offers enterprise voice AI solutions via APIs for speech-to-text, text-to-speech, and voice agent capabilities. Its unified API includes language model orchestration, eliminating the need for separate tools. Features include real-time and batch processing, multilingual support in ten languages, speaker detection, sentiment analysis, intent detection, and topic identification for audio content.

Read more about Deepgram

Users also considered
AnalytiCX logo
(0)

Voice analytics platform for business intelligence

learn more
Cloud-based voice analytics platform for businesses seeking conversation intelligence, customer experience insights, and data-driven.

Read more about AnalytiCX

Users also considered
WIZ.AI logo
(0)

Enterprise voice AI platform for contact centers

learn more
Cloud and on-premises enterprise voice AI platform automating inbound and outbound contact center operations for mid-market and large.

Read more about WIZ.AI

Users also considered
Prodigal logo
(0)

Turn Consumer Finance conversations into outcomes.

learn more
Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes.

Read more about Prodigal

Users also considered
Verint Speech Analytics logo
(0)

Cloud-based speech analytics software for CX teams

learn more
Verint® Speech Analytics™ is a cloud-based software which helps businesses transcribe and analyze calls to gain customer insights in real-time. It allows organizations to measure customer satisfaction levels, calculate customer churn rates, analyze agents’ performance, and run marketing campaigns.

Read more about Verint Speech Analytics

Users also considered
Stratifyd logo
(0)

Augmented intelligence (AI) and data analytics platform

learn more
Stratifyd is an augmented intelligence and data analytics platform which helps businesses collect, analyze, and visualize unstructured and structured customer data in real-time. Using the AI-enabled speech analytics solution, customer care representatives can develop transcripts of call recordings.

Read more about Stratifyd

Users also considered
Language IO logo
(0)

Cloud-based multilingual support translation for teams

learn more
Cloud-based, AI-powered real-time translation platform for multilingual customer support across chat, email, and knowledge base.

Read more about Language IO

Users also considered
bliro logo
(0)

Cloud-based AI sales assistant for B2B revenue teams

learn more
Cloud-based AI sales assistant for B2B and field sales teams that automates meeting notes and CRM updates.

Read more about bliro

Users also considered
AI Rudder logo
(0)

Cloud AI contact center for enterprise B2C ops

learn more
AI Rudder is a cloud-based contact center automation platform using AI voice, chat, and omnichannel agents to automate high-volume B2C.

Read more about AI Rudder

Users also considered
Behavioral Signals API logo
(0)

Emotion and behavior analysis API for speech

learn more
Developer API that estimates expressed emotion, arousal, valence, hesitation, engagement and speaking rate from voice, per utterance, with class probabilities. Emotion models trained on 11 languages; separate voice deepfake endpoint. REST, Python SDK or gRPC. 30 free minutes.

Read more about Behavioral Signals API

Users also considered
CustomerIQ logo
(0)

Cloud-based AI conversation platform for sales teams

learn more
CustomerIQ is a cloud-based AI conversation management platform for sales and service teams that automates CRM/AMS data entry, drafts.

Read more about CustomerIQ

Users also considered
Dialpad Support logo
(0)

The Agentic AI contact center built to resolve.

learn more
Dialpad Contact Center is an Agentic AI contact center that unifies voice, digital, and human agents in one platform. AI reasons through issues and resolves up to 80% autonomously, with intelligence governed by Dialpad's Guardian layer and validated through the Proving Ground.

Read more about Dialpad Support

Users also considered
Score AI logo
(0)

AI quality assurance and training platform for CX teams

learn more
Score AI is a solution that automates service interaction evaluation and provides personalized coaching to improve customer experience.

Read more about Score AI

Users also considered
Rafiki AI logo
(0)

Cloud-based sales intelligence platform for SME teams

learn more
Cloud-based revenue intelligence platform for B2B sales teams, offering call recording, AI coaching, and deal analytics.

Read more about Rafiki AI

Users also considered
Laivly logo
(0)

Conversational AI platform for Contact Centers

learn more
Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

Read more about Laivly

Users also considered
Call Optix logo
(0)

AI voice call analytics and sales management tool

learn more
Call Optix delivers advanced speech analytics to analyze conversations, detect sentiment, and extract key insights. Get AI-driven call summaries, customer profiling, and trend analysis to improve sales and support. Integrate effortlessly with VOIP & CRMs for real-time data-driven decisions.

Read more about Call Optix

Users also considered
Delacon logo
(0)

Enterprise call tracking, attribution & clear ROI visibility

learn more
Enterprise-grade call tracking and attribution platform that connects phone calls to campaigns, improves visibility across channels, and helps teams measure ROI, optimise performance, and integrate call data across CRM and marketing systems.

Read more about Delacon

Users also considered
Customer2AI logo
(0)

AI-powered customer service and sales platform

learn more
Customer2AI is an AI-powered customer service platform that provides automated support through customizable AI agents. The software handles customer interactions including calls, chats, and subscription management with features such as call transcripts, user management, and cost tracking. The platform offers voice customization options, CRM integration, and appointment booking capabilities accessible through a centralized dashboard.

Read more about Customer2AI

Users also considered