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AnalytiCX Logo

Voice analytics platform for business intelligence

Table of Contents

AnalytiCX - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

AnalytiCX overview

What is AnalytiCX?

AnalytiCX is a voice analytics platform designed to help businesses extract actionable intelligence from customer interactions. By transcribing, analyzing, and scoring calls at scale, AnalytiCX gives contact centers and customer experience teams the data needed to improve agent performance, ensure compliance, and identify trends across large volumes of conversations.

AnalytiCX supports automated call scoring, sentiment analysis, keyword spotting, and customizable reporting dashboards. The platform integrates with existing telephony and CRM systems, making it deployable across industries including financial services, healthcare, retail, and telecommunications. Teams can configure scoring rubrics, set compliance triggers, and segment data by agent, team, or time period to surface granular performance insights.

Business benefits include reduced manual QA overhead, faster identification of coaching opportunities, and improved visibility into customer sentiment at scale. AnalytiCX delivers structured analytics outputs that support both operational decision-making and strategic planning for mid-size to enterprise contact center operations.

Starting price


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AnalytiCX’s user interface

Ease of use rating:

AnalytiCX reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

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AnalytiCX's key features

Most critical features, based on insights from AnalytiCX users:

Audio capture
Speech-to-Text analysis

All AnalytiCX features

Audio capture
Speech-to-Text analysis

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AnalytiCX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Chat

Training options

Documentation

AnalytiCX FAQs

Q. Who are the typical users of AnalytiCX?

AnalytiCX has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does AnalytiCX offer?

AnalytiCX offers the following support options:
Email/Help Desk, Knowledge Base, Chat

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