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Speech Analytics
Web based

Top Rated Speech Analytics Software with Web based - Page 6

Last updated: September 2026

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Computer Telephony Integration

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Sponsored

Infinity Call Tracking

4.7

(17)

5

12

4

5

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call intelligence platform for businesses of all sizes

Infinity is a call intelligence solution that features online and offline call tracking. Integrated with multiple CRM platforms, Infinity can easily understand the full customer journey and maximize ROI by viewing revenue against specific marketing campaigns.

Read more about Infinity Call Tracking

Users also considered

Rodoud

(0)

Your All-in-One Business Assistant

Rodoud is an international platform offering advanced AI-powered chatbot solutions for businesses, particularly in the fields of eCommerce, customer service, and support. The platform enables businesses to automate interactions on social media platforms such as Facebook, Instagram, WhatsApp, and personal website, providing full-time assistance to customers.

Read more about Rodoud

Users also considered

Delacon

(0)

Enterprise call tracking, attribution & clear ROI visibility

Enterprise-grade call tracking and attribution platform that connects phone calls to campaigns, improves visibility across channels, and helps teams measure ROI, optimise performance, and integrate call data across CRM and marketing systems.

Read more about Delacon

Users also considered

OnPage Incident Management System

4.6

(40)

5

26

4

13

3

1

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Never miss a critical alert.

With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market.

Read more about OnPage Incident Management System

Users also considered

PolyAI

5.0

(3)

5

3

4

0

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer-led voice AI for enterprise contact centers

PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

Read more about PolyAI

Users also considered

Curious Thing

3.0

(2)

5

1

4

0

3

0

2

0

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Voice AI assistants for businesses of all sizes

Voice AI assistants for businesses of all sizes, powered by conversational voice AI technology & OpenAI's ChatGPT.

Read more about Curious Thing

Users also considered

8x8 Contact Center

4.3

(47)

5

22

4

16

3

8

2

1

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One solution for every customer interaction.

8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

Read more about 8x8 Contact Center

Users also considered

Simple Series

(0)

Construction management software for builders

The Simple Series is an integrated lead management, follow-up marketing, estimating, proposal writing, budgeting, scheduling and job cost accounting system that offers modules such as Simple SalesBuilder, Simple Estimating, Simple Scheduling, and Simple Job Accounting.

Read more about Simple Series

Users also considered

Customer2AI

(0)

AI-powered customer service and sales platform

Customer2AI is an AI-powered customer service platform that provides automated support through customizable AI agents. The software handles customer interactions including calls, chats, and subscription management with features such as call transcripts, user management, and cost tracking. The platform offers voice customization options, CRM integration, and appointment booking capabilities accessible through a centralized dashboard.

Read more about Customer2AI

Users also considered

HGS Agent X

(0)

Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

Read more about HGS Agent X

Users also considered

TCN

4.5

(58)

5

37

4

17

3

3

2

0

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based call center solution

TCN Operator provides all the tools you need to stay compliant, optimize customer service and take your contact center to the next level. But that’s not all – TCN is priced on a pay-per-use basis, so you save money by only paying for what you need and avoid getting locked into a service contract.

Read more about TCN

Users also considered

Alvaria Engagement Analytics

(0)

Insights into Operational Efficiency & Customer Sentiment

Alvaria Engagement Analytics is a speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels.

Read more about Alvaria Engagement Analytics

Users also considered

Qfiniti

4.5

(2)

5

1

4

1

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call center workforce management solution

Qfiniti is a call center workforce management solution that helps businesses handle speech analytics, track employee performance, forecast staffing requirements, set up online coaching, and manage screen recording from within a unified platform. It allows staff members to optimize workforce engagement, manage HIPAA compliance, automate employee performance management, handle desktop analytics, and more.

Read more about Qfiniti

Users also considered

Voci

(0)

Speech analytics software with event-level metadata

Voci is a cloud-based and on-premise speech analytics software designed to help businesses gain insights into voice data using AI technology and deep learning algorithms. It lets teams transcribe large volumes of audio into analyzable text via high-speed DDR4 SDRAMs.

Read more about Voci

Users also considered

Level AI

(0)

Cloud-based contact center AI platform for enterprise

Cloud-based enterprise contact center platform offering full interaction scoring, AI voice agents, and real-time agent assistance.

Read more about Level AI

Users also considered

Conversation Insights Agent

(0)

Cloud-based conversational intelligence for enterprises

Cloud-based GenAI conversational intelligence platform for enterprise contact centers, automating quality management, coaching, and.

Read more about Conversation Insights Agent

Users also considered

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