BankPoint Pricing, Features, Reviews & Comparison of Alternatives

BankPoint

Banking platform for loan portfolio managers

4.5/5 (12 reviews)

BankPoint overview

BankPoint is a cloud-based solution designed to help banks, non-bank lenders, and loan portfolio managers automate processes for covenant tracking, credit approval, due diligence, real estate owned (REO) management and more. BankPoint's customizable pipeline dashboard lets users visualize the latest updates, as well as loan status, and manage tasks, notes, and documents all from the same place.

Key features of BankPoint include portfolio management, audit trail, a client database, loan searching, custom field mapping and loan review. Hedge fund managers can use configurable templates and appropriate rights to view narratives, finances, additional documentation, and tables, as well as maintain a rule-based approval workflow. The impairment review module allows clients to examine loan-level impairment based on risks defined by banks, and track the performance status of special assets.

BankPoint can also be deployed in an on-premise environment. Salesforce integration enables private equity groups to visualize, as well as maintain customer and loan relationships by providing interactive diagrams, which can be modified according to individual requirements.

Pricing

Starting from
$125/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, Europe and 3 other markets, Germany, Latin America, Mexico

Supported languages

English, Danish, Dutch, Finnish, French and 4 other languages, Irish, Japanese, Norwegian, Swedish
BankPoint screenshot: BankPoint covenant tracking screenshotBankPoint Explainer VideoBankPoint screenshot: BankPoint deposit management screenshotBankPoint screenshot: BankPoint loan review screenshotBankPoint screenshot: BankPoint loan pipeline management screenshotBankPoint screenshot: BankPoint detailed working file screenshot

BankPoint reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.2
  4.6
  4.7
Christopher Booth

I use ARCS daily for the pipeline, and also for the loan portfolio to avoid using Jack Henry.

Used daily for 2+ years
Reviewed 2017-05-04
Review Source: Capterra

I don't have to use Silverlake.

Pros
ARCS can actually export loan data, unlike our core system, which is very helpful. The pipeline is also a useful tool for managing workflow at the bank.

Cons
Overall, the site is painfully slow and the design is incredibly dated, lacking a number of easy UI improvements common in modern web application design that would make it far more usable and readable. The data export features are for some reason limited as to what fields can be exported, the data is often output in unusable formatting in Excel (especially the Pipeline), and the export takes far too long, likely because of inefficient programming and/or database design. The Pipeline has a number of restrictions that should be customizable, such as the ability to change the loan amount (or other details) after it goes to review/approved status. It should also be easier to link multiple booked loans to a pipeline loan (i.e. for loan pools). The Reports page is basically unusable and impossible to find anything of value, and changing the effective dates and filters of a report is a painfully slow and tedious process. Inability to export historical data for a loan in bulk (i.e. daily balances) is annoying, and something easy that should be in place already. There should be an Excel add-in for the ribbon that allows for using a formula in Excel (i.e. =ARCS(...)) to pull data from the ARCS database if you enter a loan number, date, and data field. The URL for a loan detail page uses an internal numbering system, not the loan number itself, which is annoying for creating external links. Extracts lack full customization, such as reordering data fields.

Response from VSI Solutions


Chris - we always appreciate healthy, constructive criticism and feedback, but wow, that was a stinger!

You did make some good suggestions in there that we think we can incorporate into the product: make the reports more "exportable"; batch association of pipeline loans to actual loans; ability to export historical balances for a loan. Look for some of those improvements in upcoming releases.

We're sorry to hear about the general slowness, but a little surprised too, since our metrics show 95% of your response times coming in under a second. Perhaps the slowness you're seeing is in the reporting area, where we lose a little bit of visibility, but we'll investigate either way.

Thanks for the feedback, and remember that you can reach out to us by phone or email with suggestions or criticism any time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Robin Greenlee

BankPoint review

Used daily for 1-2 years
Reviewed 2019-06-05
Review Source: Capterra

A+

Pros
We had a fantastic experience working with BankPoint. Customer service and responsiveness was exceptional, especially with regard to customizing or adapting features of the application to better align with our functional needs. BankPoint was very attentive to the need for system integration in development. The greatest advantage was probably the developers' knowledge of needs from a financial services end user perspective, unlike many technology suppliers who work from the software to the application. Overall a great partner and highly recommended.

Cons
Implementation process with respect to mapping to the core was time-consuming but this is true of all applications. The support we received from the vendor through this process and after was stellar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brandi Tevis

Great. Easy group to work with, they offer a good product with great support.

Used daily for 2+ years
Reviewed 2017-05-18
Review Source: Capterra

Improved and automated processes.

Pros
Ease of use and continued improvements to functionality. VSI continues to look for ways to improve their product, leveraging on the experience and knowledge of its own staff as well as its banking customers who have direct industry knowledge. They have a great commitment to "getting it right" and they work diligently to provide the best product they can.

Cons
Very little to not like. VSI continues to work to improve the features and functions of the product. Currently lacks a few common features; however, those features are in the process of being added to the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Bill Mansfield

Long time valuable management tool from a long term partner.

Used daily for 2+ years
Reviewed 2017-05-04
Review Source: Capterra

Portfolio management, better imaging user interface, pipeline management, risk rating management, and loan portfolio data reporting

Pros
Reliable information based on creditably validated data sources. Multiple system views from one source. Strong workflow to support our policies, procedures, and processes. Quick integration to multiple document imaging sources

Cons
Extracts could be expanded to include a broader data set than is currently available Credit line data (global and sub account information) would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jonathan Morris

An incredible, easy to use system that has vast capabilities

Used daily for 6-12 months
Reviewed 2017-04-21
Review Source: Capterra

We switched to ARCS from a competing product. I cannot say enough about how transformational ARCS has been for our banking team. Now our loan pipeline, loan operations, document management, deposit pipeline and deposit operations are in a single system. We also now have sophisticated reports that make communicating with regulators straight forward. The best part about ARCS is it's about as easy to use as possible. It's like the iPad of banking software, our users can figure it out with almost no training! The result is happy employees and a more productive bank. ARCS is fully integrated with our Jack Henry Silverlake system. The integration was done in a single day. I know they also support the other major cores. VSI's support has been second to none. They delivered 100% on our engagement and 100% on time.

Pros
Powerful, easy to use, very flexible.

Cons
None.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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BankPoint pricing

Starting from
$125/month
Pricing options
Free trial
Subscription
View Pricing Plans

On-Premise: Pricing is available on a monthly subscription basis, starting from $125 per user per month.
Private Cloud Option: 25% addition per user per month
Tiered pricing is available. Contact BankPoint for pricing information.

BankPoint features

Customizable Reporting
Expense Tracking
Reporting & Statistics

API (214 other apps)
Accounting Integration (146 other apps)
Accounting Management (146 other apps)
Activity Dashboard (162 other apps)
Auditing (101 other apps)
Automatic Notifications (132 other apps)
Billing & Invoicing (145 other apps)
Compliance Management (129 other apps)
Data Import/Export (139 other apps)
Electronic Payments (134 other apps)
Financial Analysis (103 other apps)
Invoice Management (193 other apps)
Invoice Processing (123 other apps)
Multi-Currency (131 other apps)
Real Time Data (126 other apps)
Third Party Integration (147 other apps)
Workflow Management (119 other apps)

Additional information for BankPoint

Key features of BankPoint

  • Client Database
  • Closing Documents
  • Commercial Mortgages
  • Complex Debt Structures
  • Exposure Management
  • Loan Searching
  • Multi-Branch
  • Risk Management
View All Features