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Creatio CRM Pricing, Features, Reviews and Alternatives
Creatio CRM product overview
What is Creatio CRM?
Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
Key benefits of using Creatio CRM
Creatio applications include out-of-the-box that guide users through the most effective actions and make it easy to jump start using the system and bring industry best practices to their work.
A complete view of the customer journey
Creatio delivers end-to-end processes to manage the complete customer journey. Connecting the dots between marketing, sales and customer service allows companies to effectively manage every step of the customers’ interactions.
Engaging interface that users love
Creatio products have engaging user interface with a social look and feel, which makes working with the application easy and user adoption period.
Extensive integration capabilities
Creatio provides extensive integration capabilities (.Net tools, REST, SOAP, OData, open API), advanced identity and access management, and flexible organization structure management, all of which ensure swift integration of Creatio into the software ecosystem of any company.
Typical customers
Platforms supported
Support options
Training options
Creatio CRM pricing information
Value for money
4.7
/5
110
Starting from
25
/user
Per month
Pricing options
Value for money contenders
Creatio CRM features
Functionality
4.7
/5
110
Total features
106
24 categories
Most valued features by users
Functionality contenders
Creatio CRM users reviews
Overall Rating
4.8
/5
110
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.23/10
89
18
1
1
1
josef m.
Overall rating contenders
Heather L. M.
Sales Operations Manager
Pharmaceuticals, 501-1,000 employees
Review source
Transcript
Heather: I'm Heather, sales operations manager. I give Creatio a four out of five. For more reviews like...
josef m.
Financial Services, 501-1,000 employees
Used daily for 2+ years
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The bpm’online tools with omnichannel capabilities improved the communication not only with our clients but also within each team and department of our company. Our team had access to all emails, calls, notifications and could track client communications efficiently. It synchronized the work of our marketing, sales and services departments creating a single business environment.
There are many things that we like about the bpm’online system. Firstly, availability of advanced tools for omnichannel communications. It ensures effective and direct communication with our clients and we also benefit from always having up-to-date data about all our clients and their preferences. We liked the easy customization and user-friendly interface. The scalability and security of our data was also important. Working with the customer support team during the implementation was pleasant as they demonstrated strong technical expertise and understanding of our organizational needs.
The eco-system is not as large as some of the other big vendors have. At the same time, we got a more personalized approach from bpm’online.
Sharry Karisa M.
Education Management, 1-10 employees
Used daily for 1-2 years
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Before Creatio, basically all that we did was manual and we attempted to offer our types of assistance at a quick speed. We are currently outfitted with clever answers for handle all client confronting processes: deals, showcasing, client assistance tasks, clinical guaranteeing, and claims the executives. Creatio holds cornerstone information of our individuals. The capacity to assemble work processes made Creatio a flat out fit for our business. We tweaked the lead the board cycle, and computerized deals pipe. We convey fundamentally better client care as our representatives have moment admittance to client profiles and see every one of their exercises. The specialists can follow the situation with client cases and give exact data on the goal.
Catching data about clients and their workers Making leads from the site The board of gatherings of the outreach group The board reports for promising circumstances The vital strength of the stage is its adaptability. Creatio accompanies out-of-the-case arrangements, yet theyre configurable for your business.
At the point when clients go on-prem, there are some additional expenses for microservices. The mix with web-based media requires outsider applications It would be extraordinary to make the framework more easy to use by adding further developed separating and information perception. On a side note, we have as of now seen some critical enhancements in this space this year.
Daniel P.
Computer Software, 11-50 employees
Used daily for less than 6 months
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The idea of using bpm / online, indicated a change in the terms of use and escape of the domain and the monopoly of the great tools that BPM offers. This tool allows us to manage small processes that, in other occasions, we would have to design and leave in files.
Simple and basic user interface for any principle that uses BPM as a serious management for business processes. The BPM tool is solid, you can design and implement any process of a slightly simple tranche. Since the coding is in the background (automated by the tool), we take care of the technical and procedural management of each project.
A technical level requires many updates, it has basic but powerful features. Its larger competitors incorporate truly powerful tools to create correct BPM flows of guaranteed quality. The incorporation of external services has not yet matured.
Valerie K.
Events Services, 11-50 employees
Used daily for 2+ years
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With BPMOnline you maintain your data base, you manage your projects, sales and cash flow, as well as keep your team well organised and focused. The most amazing thing about BPMOnline for the company staff is that it's also interactive and really fun to use!
All our work is based inBPMOnline! We start the day by logging in and end the day by logging out. All our Clients, suppliers, customer relationship, sales & marketing, project management, calendars, cash flow and even accounting system are all in one place! The way we can link all of them just by clicking a button makes our life easy and lets us perfectly focus on business outside 'admin work'.
No cons were added to this review
Daniel M.
Hospitality, 51-200 employees
Used daily for less than 6 months
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With the deployment of the bpm’online software, we aligned the work of our marketing, sales and service teams and integrated data from different locations and channels. What our agents liked is that the bpm’online system enabled them to deliver personalized services and to support each client. Business process management capabilities are a huge advantage of bpm’online for us. Moreover, the bpm’online platform is scalable and flexible and meets the changing needs of the travel market. Finally, the implementation process was thoroughly planned which ensured the success of the project.
People like the personalized approach and high-class service that we deliver when they travel. That enabled us to grow very fast. Unfortunately, our CRM system was failing to keep up with the pace of our growth. Hence, there was a need for a more effective CRM solution. We were looking for a software that would support and foster our business expansion and growth. Thanks to the intelligent bpm’online software, we reduced technology costs, and improved productivity. We achieved considerable improvement of sales and marketing productivity. Our improved interactions with clients resulted in increased revenue and customer loyalty.
There wasn’t anything to dislike. The project was carefully planned and thought through – thus, everything worked fine.
Creatio CRM FAQs
Creatio CRM has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Creatio CRM?
Q. What languages does Creatio CRM support?
Q. Does Creatio CRM support mobile devices?
Q. What other apps does Creatio CRM integrate with?
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