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Creatio AI CRM
5
121
4
24
3
2
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI CRM where people and AI agents work together.
Table of Contents
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Creatio AI CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Creatio AI CRM overview
What is Creatio AI CRM?
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it automates the full customer lifecycle on a single AI-native, no-code platform.
Creatio Sales automates the full sales cycle from lead to close, with AI agents handling account research, meeting preparation, quote generation, lead scoring, and forecast updates so reps focus on selling, not admin.
Creatio Marketing accelerates the lead-to-revenue cycle with AI agents that build audience segments, generate campaign content, score and distribute leads, and execute campaigns autonomously, delivering more impact with the same team.
Creatio Service streamlines case and request management across all channels, with AI agents that classify cases, suggest resolutions, handle routine requests end-to-end, and trigger next-best actions, resolving more cases faster without adding headcount.
Starting price
per month
Alternatives
Creatio AI CRM’s user interface
Creatio AI CRM review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Creatio AI CRM?
Reviewers indicate Creatio CRM offers robust process automation, extensive customization, and a user-friendly interface that supports both sales and marketing teams. They find its flexibility and adaptability valuable for diverse business needs, and say the platform improves team collaboration, customer management, and operational efficiency. Many highlight the ease of integrating processes and the helpfulness of built-in tools for daily tasks.
Some say initial setup and advanced customization can be challenging, especially for non-technical users. They report occasional bugs and performance issues, but note that support is generally responsive. A few mention the learning curve and desire more resources for onboarding.
Select to learn more
Who uses Creatio AI CRM?
Based on 151 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Creatio AI CRM's key features
Most critical features, based on insights from Creatio AI CRM users:
All Creatio AI CRM features
Features rating:
Creatio AI CRM alternatives
Creatio AI CRM
Starting from
40
/user
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
EngageBay CRM
Starting from
14.99
/user
Per month
eWay-CRM
Starting from
20
/user
Per month
Creatio AI CRM pricing
Pricing plans
Pricing details:
Unlimited
No pricing info
Features included:
- Creatio.ai 300K per user tokens
- 50+ users
- Basic dedicated cloud instance included
- Unlimited change logs
User opinions about Creatio AI CRM price and value
Value for money rating:
To see what individual users think of Creatio AI CRM's price and value, check out the review snippets below.
Fernando V.
Data Architect
Fernando V.
Data Architect
Creatio AI CRM integrations (17)
Integrations rated by users
We looked at 151 user reviews to identify which products are mentioned as Creatio AI CRM integrations and how users feel about them.
Integration rating: 4.8 (6)
“I am able to easily email documents”
Christen J.
Global Marketing Coordinator
Integration rating: 4.5 (4)
“Incident notification”
Mike C.
Chief HSEQ, Sustainability and Process Excellence
Integration rating: 4.5 (2)
“Our books are in QuickBooks, and WiseCost posts our labor costs there, so the numbers we see per client match our accounting.”
Nicolas P.
Product Owner
Integration rating: 5.0 (2)
Creatio AI CRM support options
Typical customers
Platforms supported
Support options
Training options
Creatio AI CRM FAQs
Creatio AI CRM has the following typical customers:
Large Enterprises, Mid-size Business, Small Business
These products have better value for money
Q. Does Creatio AI CRM support mobile devices?
Creatio AI CRM supports the following devices:
iPhone, iPad, Android
Q. What level of support does Creatio AI CRM offer?
Creatio AI CRM offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat
