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SMART360 Logo

Water & Wastewater, Electric Cooperatives, Gas Software.

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SMART360 - 2026 Pricing, Features, Reviews & Alternatives

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SMART360 overview

What is SMART360?

Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently.

By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management.

With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.

Starting price

1.39 /
per month

Alternatives

with better value for money

SMART360’s user interface

Ease of use rating:

SMART360 reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

SMART360's key features

Most critical features, based on insights from SMART360 users:

Historical reporting
Incident management
Fixed asset management
Inventory management
Scenario planning
Metered billing

All SMART360 features

Features rating:

Workflow management
Customizable reports
Maintenance management
Maintenance scheduling
Meter data management
Mobile access
Monitoring
Non-Metered billing
Online payments
Payment collection
Payment reminders
Penalty/Cut-Off processing
Preventive maintenance
Progress tracking
Rate management
Real-Time reporting
Recurring/Subscription billing
Refund management
Reporting & statistics
Routing
Self service portal
Support ticket management
Third-Party integrations
Transaction history
Usage tracking/analytics
User management
Work order management
Workforce management
Activity dashboard
Alerts/Escalation
Asset lifecycle management
Asset tracking
Automatic backup
Benchmarking
Billing & invoicing
Billing rate management
Commenting/Notes
Communication management
Configurable workflow
Contact database
Cost tracking
Customer database
Customer management
Customizable templates
Data capture and transfer
Data visualization
Database support
Dispatch management
Electronic payments
Equipment maintenance
Expense management
For electricity
For natural gas
For trash
For water

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SMART360 pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Smart Billing

1.39

Per month

Features included:

  • Customer experience (CX)
  • Meter Data Management (MX)
  • Billing & Collection (BX)
  • Self Services - Web/Mobile
  • 3rd party integrations
  • Onboarding Support
  • System Configuration
  • Online User Training
  • Reports(Basic)

Smart WorkForce

1.59

Per month

Features included:

  • Everything in Smart Billing +
  • Workforce Automation (WX)
  • Work-order routing & matching
  • Workforce Mobile
  • MAP/GIS integration
  • Dedicated Tech Support
  • Reports(Advance)

Smart Utility

1.99

Per month

Features included:

  • Everything in Smart WorkForce +
  • Asset Management(AX)
  • Report Management(RX)
  • Automation(UX)
  • Asset Performance
  • Reports(Custom)

User opinions about SMART360 price and value

Value for money rating:

SMART360 integrations (1)

Top integrations

SMART360 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

SMART360 FAQs

Q. What type of pricing plans does SMART360 offer?

SMART360 has the following pricing plans:
Starting from: $1.39/month
Pricing model: Subscription, Open Source
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of SMART360?

SMART360 has the following typical customers:
Small Business


Q. What languages does SMART360 support?

SMART360 supports the following languages:
English


Q. Does SMART360 support mobile devices?

SMART360 supports the following devices:
Android, iPad, iPhone


Q. Does SMART360 offer an API?

Yes, SMART360 has an API available for use.


Q. What other apps does SMART360 integrate with?

SMART360 integrates with the following applications:
Stripe


Q. What level of support does SMART360 offer?

SMART360 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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