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SAP Concur vs webexpenses Comparison

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Overview

Category Leaders

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

Category Leaders

Webexpenses provides simple, intuitive cloud-based software for smarter expense management and invoice processing.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

2K

5

4

3

2

1

1K

743

208

49

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.5

1K

5

4

3

2

1

644

324

43

16

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense.
It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.
I like the ease of filling out each section without assistance. The best part is changing currency rates without having to do the math yourself.

Pros

Great customer service, easy to use and we have quite complicated approval set ups and cost centres. The team was great in helping set this up.
It was incredibly easy to implement and the support we received from the whole Web expenses team was excellent and led to this landing within our company very positively.
The website continues to become more user friendly and their resources for troubleshooting are great.

Cons

My app often freezes out and says "analyzing" for days. I worry my receipt image will be lost.
When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.
I find it a bit confusing to use. Maybe it's because the way it is configured in my company, but it is too much information in one visual that you might get lost when selecting the proper option.

Cons

Unable to label receipts before uploading, only 2 VAT codes, failed transfers can only be reloaded by support.
For example attaching a receipt immediately closes that claim item , so if you need to amend other details, too bad you have to find it and reopen it, a few things like this were a bit weird.
Many give up and just do it on paper/excel and give it to an admin person to suffer through for them. I guess that says it all.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features77
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • For Medical Purposes
  • For Small Businesses
  • Fraud Detection
  • General Ledger
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Payment Reconciliation
  • Performance Metrics
  • Policy Management
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • Vendor Management
  • Workflow Management
  • Total features52
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • For Medical Purposes
  • For Small Businesses
  • Fraud Detection
  • General Ledger
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Payment Reconciliation
  • Performance Metrics
  • Policy Management
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations98
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations22
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

KC
AvatarImg

Karen C.

Airlines/Aviation, 10,001+ employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

webexpenses logo

webexpenses

K Connolly webexpenses review

Reviewed 2 months ago

Easy and quicker than my previous expenses process

Pros

It is easier than my previous which was Concur

Cons

Nothing as yet, all is good for me currently

FJ
AvatarImg

Fraser J.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

webexpenses logo

webexpenses

Honest feedback

Reviewed 2 months ago

very happy - have used concur and other substandard packages

Pros

great for capturing expenses on the move. the credit card link to receipts works very well

Cons

occasional issues with image capture, it tries to zoom in on spend data and distorts the image

AR
AvatarImg

Verified reviewer

Medical Devices, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

webexpenses logo

webexpenses

Userfriendly reporting software that covers the basics for a small company

Reviewed 2 years ago

Good, but I moved companies and now use SAP

Pros

It's ability to mobile upload and report when I'm on the go

Cons

It seems like not as many of the features or steps are automated for the user

JA
AvatarImg

James A.

Oil & Energy, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

webexpenses logo

webexpenses

Best in class for receipt management and reading receipt dates/amounts to auto-populate fields.

Reviewed 3 years ago

It is comparable to other platforms like Concur - but much better at expense receipt handling.

Pros

Receipt management both on mobile app and browser interface is excellent.

Cons

It should highlight fields that are required so that you don't have errors later when trying to submit a claim

Vendor response

Hi James, Thank you so much for leaving us a review. We like to hear that our system is better than the competition; always aiming to 'exceed expectations!' Should you need any assistance, please feel free to reach out to our in-house support team (support@webexpenses.com). Best wishes, Nadia from your Webexpenses team

MG
AvatarImg

Michael G.

Information Technology and Services, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

webexpenses logo

webexpenses

Seems to do the job

Reviewed 3 years ago
Pros

Receipt recognition and milage by map views

Cons

Category section is a drop down list which makes it difficult to find the right one. Concur is much better the way they do it.

Vendor response

Hi Michael, Thank you for taking the time to leave a review! It's great to hear that you enjoy using Webexpenses OCR technology and mileage calculation. We encourage you to keep an eye out for upcoming platform updates to further improve your Webexpenses experience. Thanks, Natalie from your Webexpenses team

SB
AvatarImg

Sarah B.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

webexpenses logo

webexpenses

I have only been using webexpenses for a few months but online chat support is very good

Reviewed 7 years ago
Pros

I like the fact that receipts are attached as it reduces paperwork. I also like the fact that I can edit some parts of peoples claims and also reject claims as well as the approver

Cons

I use SAP at work so at the moment I am still manually typing everything into our system. I am not sure if there is a way that these two systems can work together or if I could export the required information from webexpenses into excel then I could import it into SAP

Vendor response

Hi Sarah, We're really glad to hear that you have received great support from the team! Please reach out to your friendly support team if you'd like any help with your current systems in place. Thanks again, Natalie from your Webexpenses team

MB
AvatarImg

Michael B.

Insurance, 201-500 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

webexpenses logo

webexpenses

Not intuitive. Clunky. Prefer to use paper than this tool.

Reviewed 5 years ago

Menu options are not intuitive. Need to flick around screens too much. Attachment steps are awful, clunky, unnecessarily complex. Totally not intuitive. Your tool is very disappointing for people like me that have benefited from a much better tool, i.e. Concur. I miss Concur. FYI - after I experienced your tool and formed my opinion, I asked around a couple of nearby users what they thought. They find the tool awful too. Many give up and just do it on paper/excel and give it to an admin person to suffer through for them. I guess that says it all.

Pros

Nothing at all. I would prefer to use paper or excel. Would be significantly faster.

Cons

Attaching invoices is awful experience no matter how many times I fumble through it. Doesn't matter if I took a photo on the phone or want to attach it using a pc.

Vendor response

We're sorry to hear you're having trouble navigating the system, Michael. We have tutorials that can help you efficiently navigate Webexpenses on our support page, hub.webexpenses.com. Alternatively, our support team will be happy to help and can be reached by emailing support@webexpenses.com or dialing +61-1800-316-911. Our app provides features like industry-best ORC and receipt auto-matching,...

MG
AvatarImg

Melanie G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

webexpenses logo

webexpenses

User friendly expense management software

Reviewed 10 years ago

The Webexpenses product is clean looking, intuitive and easy to use. Having previously used both paper-based and Excel spreadsheets to record expenses, followed by the very user unfriendly SAP online expense system, Webexpenses beats these hands down; both for the user and the administrator.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Melanie, Thank you for leaving a great review! We're happy to hear that you're pleased with your Webexpenses system and that it's user friendly for all users. Thanks again, Natalie from your Webexpenses team

RB
AvatarImg

Richard B.

Real Estate, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

webexpenses logo

webexpenses

Richard Berry

Reviewed 5 years ago

We got rid of a manual Excel based expense system.

Pros

It is web based, meaning I don't have to be in the office to submit my expenses. It can be used on mobile devices. Receipts can be attached. It is easy and intuitive to use. Approval processing is good.

Cons

Integration with our accounting system (JDEdwards) is non-existent. I have devised a way to extract data from Webexpenses using a report, and then upload to JDEdwards. It is quite manual. Accounting is not very sophisticated. There are expense categories, but how they are linked to GL accounts is very basic. But I remember this is an issue with other expense systems. For example, in my previous job I had to administer Concur, and accounting was also very simple.

Vendor response

Hi Richard, Thank you for your review! We understand your concern with Webexpenses not being able to integrate with your current ERP solution. As we strive to expand our partnerships, we thank you for your feedback. All the best, Webexpenses