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webexpenses
4.5
(251)

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Software for smarter expense management & invoice processing

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(9)

webexpenses Pricing, Features, Reviews and Alternatives

webexpenses product overview

What is webexpenses?

Webexpenses is a leading global provider of expense management and invoice processing software to businesses of all sizes. The company’s full-featured web and mobile application transforms expense management by automating financial processes and employee workflows. The invoice processing software automates your POs supplier invoices for easy AP automation.

Key benefits of using webexpenses

Scan receipts and track mileage in real time.
Automate reports with ease.
Stay compliant with built in company compliance features.
Save time and reduce spend by seeing exactly where and when employees are spending.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
In Person
Live Online
Videos
Webinars

webexpenses pricing information

Value for money

4.4

/5

251

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

webexpenses features

Functionality

4.3

/5

251

Total features

57

4 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Third Party Integrations
Reporting/Analytics
Data Import/Export
Compliance Management
Customizable Reports

webexpenses users reviews

Overall Rating

4.5

/5

251

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.69/10
Rating distribution

5

4

3

2

1

145

87

16

1

2

Pros
It was incredibly easy to implement and the support we received from the whole Web expenses team was excellent and led to this landing within our company very positively.
The website continues to become more user friendly and their resources for troubleshooting are great.
Customer support is extremely nice and helpful. They are always available to answer any and all questions.
Cons
Unable to label receipts before uploading, only 2 VAT codes, failed transfers can only be reloaded by support.
For example attaching a receipt immediately closes that claim item , so if you need to amend other details, too bad you have to find it and reopen it, a few things like this were a bit weird.
Many give up and just do it on paper/excel and give it to an admin person to suffer through for them. I guess that says it all.
AR
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Verified reviewer

Computer Software, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good UX

Reviewed 2 years ago
Pros

Webexpenses is used throughout the organization. It's very user friendly and allows us to manage in a very good way all the Travel and Expenses process, from individual tracking to approvals. The interface is very clear, and there is also availability of a smart phone app that makes the things even easier for the normal users and the approvers

Cons

None for the moment, all is working in the best way

Vendor response

Amazing! Thanks so much for loving our product as much as we do! Best, Your Webexpenses Team

AP
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AVNISH P.

Construction, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quick and smooth transparent system

Reviewed 2 years ago

It makes claiming a lot faster. how you can take a picture of a receipt and it creatyes a claim for you rather than having to enter every field manually which is a time concuming process in which was previously used through the business to claim expenses Transparency through the process in a digital form which negates the use of paper trails.

Pros

Transparency through the process in a digital form which negates the use of paper trails. I like how you can take a picture of a receipt and it creates a claim for you rather than having to enter every field manually which is a time consuming process in which was previously used through the business to claim expenses

Cons

Mobile app doesn't always work correctly for example if the desktop version is updated the app doesn't always update with claims. sometimes the app crashes mid way through a claim thereofore deleting your data. The integrating milage calculator doesn't allow you to select routes as its not always the route the map decides to be the one you used. More or less miles could have been done due to traffic, knowledge of shortcuts or multiple stops.

Vendor response

Hi Avnish, Thank you for leaving Webexpenses a review. It's great to hear you find our app a useful tool when claiming your expenses. Particularly the receipt capture feature. I have passed your comments around the app crashing onto our development team. Have a great day. Amber, Your Webexpenses team

VM
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Vanda M.

Luxury Goods & Jewelry, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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VM

Reviewed 2 years ago

It is obviously a very handy tool, when you have half of the company constantly travelling, as you can submit your claims and get reimbursed on the run.

Pros

Customer support is really good. And the software is very user friendly

Cons

Reporting ability is very limited, and had serious issues in the past (which we are still facing now with past credit card transactions). The credit card reports are the most problematic as we can't fully rely on some statuses. Some features are poorly developed, such as ability to disable approver changes to the claimants, ability to add specific fields customized for each client, archived credit cards can still receive transactions upload, etc

Vendor response

Hello Vanda, Thank you for taking the time to leave us a review and glad to hear you've had a positive experience using Webexpenses! Should you have any questions or would like help with reporting, reach out to us at support@webexpenses.com where someone can assist. All the best, Webexpenses

EM
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Ella M.

Machinery, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WebExpenses is the way forward

Reviewed 2 years ago

Great experience. The account manager and support staff are very helpful and friendly. They are prompt in replies and actions.

Pros

I like the ease of use and the mobile app version. This is great for users who are on the go visiting different clients around the world, as you can do your expenses while waiting in airport lounges or literally just as the cashier prints the receipt for you. Also, I love the credit card API- as you do not have to write out the transactions. Brilliant!

Cons

The new dashboard is not customisable currently; nor can I schedule expense reports to be run and emailed to me yet. These features would be really nice to haves.

Vendor response

Hi Ella, Thanks for your review and great feedback! I will send your notes on the dashboard and report to our Product Manager for consideration in future development updates. All the best, Hayley, from your Webexpenses team

DP
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Debbie P.

Publishing, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very user friendly

Reviewed 4 years ago

It has made our whole process much more efficient, we have eliminated paper, staff are submitting claims quicker and the Accounts payable team save time in not having to manually process the claims.

Pros

It is very easy to use for both our claimants and our administrators and has saved us a lot of time now we don't have piles of paper! Our users particularly like the option of using the mobile app when travelling so they can build their claims on the go. I must mention the Customer Support team who are always extremely helpful and efficient.

Cons

Any minor irritations from our users such as receipts not uploading in order and being able to forward an email as a receipt have all been rectified in software updates so there aren't really any cons for us.

Vendor response

Hi Debbie, Thanks so much for leaving us a 5-star review. Reviews like yours make our day! We're so pleased to hear that your claimants and administrators are finding the system easy to use and that you've saved time. Should you or your users have any queries please get in touch with our support team at support@webexpenses.com OR check out our great resources on https://hub.webexpenses.com/. Best wishes, Nadia

webexpenses FAQs

Q. What type of pricing plans does webexpenses offer?

webexpenses has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of webexpenses?

webexpenses has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does webexpenses support?

webexpenses supports the following languages:
English, Spanish, Portuguese

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Q. Does webexpenses support mobile devices?

webexpenses supports the following devices:
Android, iPad, iPhone

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Q. Does webexpenses offer an API?

No, webexpenses does not have an API available.

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Q. What other apps does webexpenses integrate with?

webexpenses integrates with the following applications:
MYOB Business, Infor M3, Stampli, Sage Business Cloud Accounting, Sage Intacct, QuickBooks Online Advanced, Infor Cloud ERP, NetSuite, SAP Business One, Sage 500, Dynamics 365 Business Central, SAP HANA Cloud, Acumatica Cloud ERP, Xero, MRI Software, JD Edwards EnterpriseOne, Reckon One

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Q. What level of support does webexpenses offer?

webexpenses offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

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