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ExpensePoint vs BILL Spend & Expense (Formerly Divvy) Comparison

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Good recommendations?

Overview

Category Leaders

The happy expense reporting system. For users and expense managers, we make expense reporting easy, automated and integrated. ExpensePoint helps automate and streamline expense reporting processes from creation, submission, and approval, including a receipt imaging system and more

Category Leaders

Divvy is the all-in-one expense management solution that combines free software with corporate cards to provide a seamless experience for requesting, spending and tracking your business finances.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

8.50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

309

5

4

3

2

1

268

37

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

417

5

4

3

2

1

328

73

7

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

ExpensePoint really helps us been organized with all your expenses, it's easy to use and the support is amazing.
Accuracy of billing out of pocket costs to clients is a win for ICG and its clients. The staff at ExpensePoint has been there to help us out through the on-boarding process.
It also has good integration with our corporate cards along with good reports for both analysis and to reconcile to our corporate cards and accounting system.

Pros

Divvy integrates with Quickbooks which is super helpful. Divvy rewards program fits our organization much better than previous rewards programs.
Very user friendly and the ability to track and capture departmental expenditures is excellent. Customer service is always available and very helpful when I call.
Stable, secure, and very intuitive app that helps you to track all the receipts. The ability to issue virtual cards.

Cons

Unfortunately we were unable to use the automatic ACH payment due to some requirements which the company was not ale to provide because of confidentiality.
Limited to no automated reporting functionality (e.g. automated weekly email reports of expense activity, weekly reminder emails of pending expense items).
The only thing that I have noticed that I would consider a slight negative is that Expense Point will not allow me to import a credit into our accounting system.

Cons

We very frequently (more than once per week, have charges declined when paying our vendors. The ACH and Bill Pay process work very, badly.
The only complaint I have at this point is that we cannot set limits for receipts.
A little hard to figure out how budgets and card limits and other maximums interact. What they also really need to add: vendor restriction.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features57
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • Cash Management
  • Categorization/Grouping
  • Client Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • For Accountants
  • Fraud Detection
  • General Ledger
  • Income & Balance Sheet
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Currency
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Payment Collection
  • Payment Processing
  • Policy Management
  • Prepaid Cards
  • Profit/Loss Statement
  • Project Tracking
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Rules-Based Workflow
  • SSL Security
  • Secure Data Storage
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Task Management
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Transaction History
  • Vendor Management
  • Workflow Management
  • Total features69
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • Cash Management
  • Categorization/Grouping
  • Client Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • For Accountants
  • Fraud Detection
  • General Ledger
  • Income & Balance Sheet
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Currency
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Payment Collection
  • Payment Processing
  • Policy Management
  • Prepaid Cards
  • Profit/Loss Statement
  • Project Tracking
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Rules-Based Workflow
  • SSL Security
  • Secure Data Storage
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Task Management
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Transaction History
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations8
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations5
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

AT
AvatarImg

Angeline T.

Supermarkets, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

ExpensePoint Review

Reviewed 6 years ago

you have an awesome support team who is ever so helpful and responsive

Pros

it is very easy track expense and to prepare an expense report

Cons

the uploading of a receipt takes too long.

Vendor response

Dear Angeline, Thank you so much for your wonderful 5-star review of ExpensePoint; we really do appreciate it. Thank you for your comments regarding uploading receipts taking a long time. When I upload my receipts using the mobile app it usually takes no more than 5-10 seconds depending on the size of the image. I have requested that someone from our CRM team reach out to you ASAP to find out more from you about your experience as this is normally a very quick process. Finally, thank you for being our customer, we really appreciate and value your business. Kind Regards, Paul Ansloos - V.P. Global Sales & Marketing.

LJ
AvatarImg

Lee J.

Nonprofit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Absolutely Incredible!!!

Reviewed 6 years ago

ExpensePoint is saving me time I used to spend every month trying to pull together an expense report. It has cut the time required by 80% when I take advantage of the Wallet feature using the app!

Pros

Easy and user friendly. I have used other expense management systems, but ExpensePoint's functionality and efficiency is far better.

Cons

I loved it all. I really did not experience any issues, when I had a question the representative sounded happy to serve me, versus the typical attitude that I get at some other providers.

Vendor response

Dear Lee, On behalf of the ExpensePoint team, I would like to thank you for your generous review. "Absolutely Incredible" is a great accolade! The benefits you have mentioned are why we created this expense management solution. To have you articulate that is very gratifying. I am happy to hear that you are saving time! Respectfully yours, Sherry McKeen VP-Global Client Relations

SA
AvatarImg

Sameer A.

Investment Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Chat with [SENSITIVE CONTENT HIDDEN]

Reviewed 6 years ago

Trying to run an expense analysis on companies, expense types, people, etc. and it is helping me a great deal!

Pros

It is an integrated software that allows you to run analysis without extracting the raw data and working with that outside of the software.

Cons

The inability to amend reports in analysis manager or to build one that suit your needs.

Vendor response

Dear Sameer, Thank you for your generous review. We appreciate when our clients take the time to share their experiences with ExpensePoint. We love to hear how things are going. We are especially pleased that the analysis feature is something that is adding value to your company. I will be sure to share with Theresa your pros and cons. We are happy that the program is helping you in your work. Kindest regards, Sherry McKeen- V.P. Global Client Relations

mk
AvatarImg

mignon k.

Oil & Energy, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Expense Point support staff

Reviewed 6 years ago

The Expense Point support staff are readily accessible and respond to questions thoroughly and quickly. The support personnel made the initial system implementation as easy as possible and have answered all questions we have had, since. Recently, we changed our company's accounting schema which in turn required many changes in Expense Point. Again, these changes were made easier through the support of the Expense Point technical professionals. Thank you.

Pros

The Expense Point support personnel are outstanding.

Cons

We would like to be able to upload into Expense Point as we used to

Vendor response

Dear Mignon, Thank you for your positive review of ExpensePoint. I especially appreciate your remarks about our Implementation and Service teams. As you have indicated, they are an outstanding group of people. Having a great experience with software can be quickly decided on by the support you receive after the purchase. So I thank you for these comments and will be sure to forward them on to our teams. Thank you for choosing ExpensePoint as your automated expense reporting solution. Kind regards, Sherry McKeen VP-Global Client Relations

TF
AvatarImg

Toni F.

Consumer Goods, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Assistant Controller

Reviewed 6 years ago

I love is the Customer Support, always a pleasure to work with!!

Pros

Clean expense reports with the correct gl distribution

Cons

sometimes, IT has to be called to assist individuals with system upgrades. which might actually be an issue on our side.

Vendor response

Dear Toni, Thank you for your amazing review of ExpensePoint. I am pleased that you are finding the system helpful for cleaning up your expense report process. In addition, I am glad to know your experience with our customer service was favorable. I will pass on the positive feedback. Have a great day. With appreciation, Sherry McKeen VP-Global Client Relations

KG
AvatarImg

Kenneth G.

Machinery, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

ExpensePoint

Reviewed 4 years ago
Pros

Ability to streamline expense reporting, tracking and analysis.

Cons

So far I have ZERO complaints! The program and support team were as advertised.

Vendor response

Dear Kenneth, Thank you for your amazing review of ExpensePoint. ZERO complaints makes us 100% happy! We really appreciate your feedback regarding your experience with our sales team. I will be passing your positive review on to them. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations

JB
AvatarImg

Julie B.

Investment Management, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Exactly what I needed

Reviewed 2 years ago

I previously was using Concur Small Business until they decided to discontinue the service and had to look for an alternative. Expense Point is exactly what I was looking for. The account rep have been fantastic to work with. [SENSITIVE CONTENT] did a fantastic job getting my account setup and customized to my needs. Even after set-up, she followed up with me a few times to make sure everything was running smoothly. I of course had a few questions along the way, which she was able to answer quickly. Couldn’t have asked for better.

Pros

Inexpensive and provided what I needed for expense management.

Cons

Not as user friendly as Concur, but not a deal breaker.

Vendor response

Dear Julie, Thanks for choosing ExpensePoint as your expense management solution. It's great to know that your experience with implementation was helpful. Thank you for mentioning the cost-efficiency of this solution and our 10/10 report card. :) Kind regards, Sherry McKeen

JO
AvatarImg

Joe O.

Computer Software, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Easy to Set up and Use

Reviewed 5 years ago

Overall experience with Expense point has been awesome.

Pros

The software has all the features we need plus some. It was easy to set up and use. Training was great and the follow up even better.

Cons

The is not really anything that we have run into that we don not like about this product.

Vendor response

Dear Joe, Wow! Your review has made my day. I am pleased that everything is going well with ExpensePoint. Thank you for your great comments regarding our support. Customer service is a priority for us and we value our awesome clients like On-Line Imaging Inc. Have a great day. Kind regards, Sherry McKeen VP-Global Client Relations

MH
AvatarImg

Minnie H.

Human Resources, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Submitting Expense

Reviewed 5 years ago

Rep was great supporting me with submitting my expense.

Pros

Rep walk me through on how to put the app on my phone to submit all my expense.

Cons

Once I was familiar with the software. I was somewhat different with attaching the receipts with the report.

Vendor response

Dear Minnie, Thank you for your wonderful review of ExpensePoint. We really appreciate your feedback and are we pleased that everything is going well. Thank you also for being our customer. Kind regards, Paul Ansloos - V.P. Global Sales & Marketing.

AP
AvatarImg

Annemarie P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ExpensePoint logo

ExpensePoint

The Best expense software, I have ever used.

Reviewed 9 years ago

I am a huge fan of expense point. Finally, an expense report that goes where I go. Both personally as well as administratively. Expense point's mobile app is great. No more loosing or forgetting receipts. I have it on my phone & can attach receipts to my expense reports by just taking a picture and uploading it. Honestly, it's the easiest and most convenient expense software I've ever used and makes doing expenses less of an imposition. The customer service representatives are like no other. They have always resolved every issue I have presented them. I walk away feeling like a pro. Thanks Expense Point!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Dear Annemarie, Thank you so much for taking time and providing feedback regarding ExpensePoint. It really makes us happy when our clients share their experiences with using ExpensePoint. We are very grateful to have you as a client and we look forward to continuing to provide you with the very best expense management software solution. Warmest regards, Paul J. Ansloos Director, Global Sales & Marketing ExpensePoint

MS
AvatarImg

Matt S.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ExpensePoint logo

ExpensePoint

Supurb customer support

Reviewed 4 years ago
Pros

Relatively easy to navigate The Customer support provided by [SENSITIVE CONTENT HIDDEN] has been amazing

Cons

Limited to no automated reporting functionality (e.g. automated weekly email reports of expense activity, weekly reminder emails of pending expense items). Limited number of fields read by Receipt Reader (currently only 3)

Vendor response

Dear Matt, Thank you for taking the time to review ExpensePoint. We value your feedback regarding automated reporting functionality. I will forward these suggestions to our Development team. Thank you for the kind words about our customer service. This is one of our core values so I will be sure to pass on the accolade to our support team. They are pretty awesome! Best wishes, Sherry McKeen- V.P. Global Client Relations

MB
AvatarImg

Michelle B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ExpensePoint logo

ExpensePoint

Cost Savings with ExpensePoint

Reviewed 10 years ago

We changed to ExpensePoint because of the cost savings they provided compared to other expense systems. ExpensePoint charges by the user rather than by the number of expense reports submitted. The ExpensePoint staff has been very helpful when we need them to personalize the expense format to suit our company needs.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Michelle, Thank you for the great review of ExpensePoint; we really appreciate it. We are very thankful that you are our client and we look forward to continue bringing you the very best in employee expense reporting management and cost savings. Warm regards, Paul Ansloos Dir. Global Sales & Marketing

MW
AvatarImg

Molly W.

Medical Devices, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ExpensePoint logo

ExpensePoint

Expense Point saves time

Reviewed 6 years ago

The customer service that we have received has been excellent. Questions have been answered in a timely fashion and screen shots of our system provided to explain an issue or fix were appreciated.

Pros

We decided to utilize the Expense Point Mastercard for ease of downloading transactions directly into Expense Reports in Expense Point. No more questions of actual charges hitting the credit card - tips added incorrectly, forgotten charges, or guessing. Staff simply categorizes entries that need to be categorized and attach receipts - saving time. We then upload a file from EP into our Accounting software.

Cons

Sometimes, it seems that pulling reports is cumbersome and still figuring out potential duplicate entries from learning curve of manual versus automated entry of transactions.

Vendor response

Dear Molly, Thank you for your great review of ExpensePoint. We really appreciate your feedback and your comments about pulling reports. We do have an analysis report that you can run to determine if there are any duplicate entries. One of our team members will be sure to reach out to you to show you this report and also to walk you through the Analysis Manager area more. Thank you for being our client. Kind regards, Paul Ansloos - V.P. Global Sales & Marketing

RH
AvatarImg

Rhonda H.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Learning to use Expense Point

Reviewed 6 years ago

Once I reached out to get some training/assistance, the light bulb went on. I feel I can now have more accurate reports from staff, and we can all become more productive rather than spending time on clumsy expense reports.

Pros

Since I have started using Expense Point for staff , my processes have become easier. With the credit card integration, staff members will be less likely to overlook submitting an expense. My customer service representative is VERY helpful.

Cons

It is not really intuitive in learning some parts of the program. After some training, it becomes easier, but the training is necessary to use it to it's capability.

Vendor response

Dear Rhonda, Thank you for your wonderful review of ExpensePoint. I am really pleased that your expense report process has been enhanced by the program. I know as an administrator there are a few areas to learn about the program and one of the things we are going to be publishing soon is an Administrators Guide which will be accessible directly within the program. Also I know that you will be well supported by our amazing support team if ever you require some help. Thank you for choosing ExpensePoint; we really appreciate your business. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing.

JS
AvatarImg

Jenny S.

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ExpensePoint logo

ExpensePoint

PPG Administration review

Reviewed 6 years ago

Overall, I have had no problems with it

Pros

I have no problems at all using the software....very easy to use

Cons

when you submit an expense and realize you need to recall it, you can't so you have to have it "declined" and a notice goes to the person of the expense and they get confused. Also, when it's declined, there isn't a reason as to why the expense was declined. It would be nice to have that addition.

Vendor response

Dear Jenny, Thanks for reviewing ExpensePoint. I am happy to hear that you are finding the system easy to use. I noticed that some of the cons that you have mentioned actually have built in solutions you may not be familiar with. If someone declines an expense you can actually write a comment to say why it is declined. In addition, there is a function called "re-assign expense" that allows the user to recall an expense that has been submitted. Thank you for being our client. We really appreciate your business. Best wishes, Sherry McKeen- V.P. Global Client Relations

AB
AvatarImg

Andrea B.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ExpensePoint logo

ExpensePoint

Great value, fantastic customer support!

Reviewed 7 years ago

This has saved us time and money in the expense reporting process.

Pros

Easily adaptable for the specifics of our company. Highly responsive customer support. Intuitive application for staff to use. The Receipt Wallet makes capturing expenses the easiest part of my job! In researching a solution for our expense reporting, I am extremely satisfied that I chose ExpensePoint. It was the only application I found that incorporates everything I was looking for: high level reporting, automation, approval pathways, and ease of use for staff.

Cons

No cons were added to this review

Vendor response

Dear Andrea, Thank you so much for your great feedback on ExpensePoint and in particular how the program has made things so much easier for everyone. Thank you for being our client and we look forward to a very long relationship with your company. Kind regards, Paul Ansloos V.P. Global Sales & Marketing

AvatarImg

Verified reviewer

Construction, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ExpensePoint logo

ExpensePoint

ExpensePoint review

Reviewed 6 years ago

Resolved manual Expense reporting for a large multi division company with excellent results.

Pros

Functionality, customer support and cost.

Cons

Tutorials are not updated quickly with new technology.

Vendor response

Dear valued customer, We appreciate you letting us know how we are doing. We are happy to hear that ExpensePoint has replaced your manual process with excellent results. That is music to our ears! Thank you for your feedback regarding tutorials for updates. We are in the process of making this better for our customers. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations

MF
AvatarImg

Myrian F.

Pharmaceuticals, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ExpensePoint logo

ExpensePoint

The software is very useful in the approval process and in monitoring status of our expense reports.

Reviewed 6 years ago

The approval flow of our expense reports becomes faster and tracking becomes easier.

Pros

The software's accessibility is great. The monitoring capability is helpful. I also like it that we have the control on some portions on the set-up, such that we can already do some minor changes even without going to customer support.

Cons

- Some limitations on the reports that we can generate such that we cannot make reports based on what we info we need, we can only utilize the current available reports - there is no approver's capability to assign their replacement approver in case there is a need, without going to the customer support - there is no capability on tracking receipt by Accounting of the hard copy of receipts - some reports do not have an indicator on the report summary that receipts are attached to that report unless you looked at the expense summary

Vendor response

Dear Myrian, Thank you for your great review of ExpensePoint. It is great to know that ExpensePoint is helping your approval process and giving you greater accessibility. In regards to the limitations that you mention, firstly the Analysis reports. Although we have a very comprehensive list of over 36 reports and graphs, it is always nice to be able to create your own reports from scratch. I believe this feature may be added in the ExpensePoint system in the future. As for the other points I believe we do have the solutions available in ExpensePoint and certainly for the receipt management comments. I have asked your Customer Relationship Manager Kelly to reach out to you to review these options with you. I appreciate your feedback and thank you for being our client. Kind regards, Paul Ansloos V.P. Global Sales & Marketing

DP
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Daniel P.

Computer Hardware, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ExpensePoint

Customer support has no peer

Reviewed 4 years ago

Very happy with the expense reports that it produces. Easy for employees to use.

Pros

The customer support is top-notch since you get assigned a personal contact who handles your company. Software is easy to use and reports look great. Value for money is also strong.

Cons

There are some features that could be enhanced. Being able to download receipts in JPG format is a big one. Wish there was better syncing options with credit cards like quickbooks has.

Vendor response

Dear Daniel, Thank you for taking the time to rate ExpensePoint. We appreciate your feedback regarding downloading receipts in JPG format and look forward to continuing our business with you. Excellent customer service is one of our core values, so we are pleased that your experience has been a positive one! Respectfully yours, Sherry McKeen VP-Global Client Relations

JS
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Jill S.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ExpensePoint

Software Accuracy

Reviewed 5 years ago

The software codes the expense and makes better use of my time elsewhere.

Pros

The ability to upload or drop receipts into the software. It makes it very easy for computer inexperienced personnel to use the software.

Cons

Trying to figure out the approval hierarchy was difficult, but I called my representative - she's awesome.

Vendor response

Dear Jill, Your amazing review is such an encouragement to us here at ExpensePoint. We love Receipt Reader as well, and know the value of accessibility and ease of use for our customers. We are happy to hear your experience with ExpensePoint is positive. Thank you for your business. Kind regards, Sherry McKeen VP-Global Client Relations

GC
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Gary C.

Food Production, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ExpensePoint

HMFC Review

Reviewed 6 years ago

Training and support from their reps was outstanding. Both very understanding and patient. Communication was great with video hook-ups. Personalised training video adds a personal touch.

Pros

Visibility of expense dockets through receipt wallet. Visibility of authorisations - who is holding up authorisations

Cons

Printing - reports still very clumsy. Would like the option to remove headers etc so you can just print the section that you want

Vendor response

Dear Gary, We appreciate the time you have taken to review ExpensePoint. Your input matters to us. I am happy to hear that your experience with training and support was a favorable one. We value excellent customer service and are proud of our team for their prompt communication with clients and personal touch. Also thank you for your feed back regarding reports. I will forward your recommendation onto our development team. Kind regards, Sherry McKeen - Vice President - Global Client Relations

MH
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Monica H.

Machinery, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ExpensePoint

Great product

Reviewed 5 years ago

Very happy with the product

Pros

I like how easy it is to use and customize

Cons

I wish there was some way to send reminders to users to complete expense reports.

Vendor response

Dear Monica, Thank you for taking the time to review ExpensePoint. We are really pleased that you a very happy with the system. We look forward to a long lasting relationship with you and your company. Kindest regards, Paul Ansloos - V.P. Global Sales & Marketing

MB
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Michael B.

Food Production, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feedback on Expense Point review on November 2nd 2018

Reviewed 6 years ago

Ease of handling expense reports in a more automatic less time consuming way to process.

Pros

Quite intuitive tool, fairly easy to learn and easy to navigate.

Cons

Sometimes the photos I take don't come out in a way that is clear enough, i.e. not too fuzzy, to be read.

Vendor response

Dear Michael, Thank you for your great review of ExpensePoint; we all really appreciate it. I am glad to read that all your positive comments. If there is any way we can assist you on the photo's that you are taking so that they are not too fuzzy, for reading please let us know. I'll also have one of our CRM members reach out to you to see if there is any way we can help. Thank you for choosing ExpensePoint and being our client; we really appreciate it. P.s. I'm a big Dippin' Dots fan. Kind regards, Paul Ansloos - Vice President, Global Sales & Marketing

RM
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Rafael M.

Staffing and Recruiting, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ExpensePoint

Time-saver

Reviewed 6 years ago
Pros

It simplified the expense reporting process for most of our employees and it was easy to understand.

Cons

These surveys don't seem to be coming through on your system, I have filled out 3 already.

Vendor response

Dear Rafael, Thank you for your great review of ExpensePoint. I am really pleased the program is really working well for you and your team. Also I appreciate your persistence in putting through the review as it looks like it took you 3 attempts. We contacted the review site Capterra once we heard about this and all looks like all is working again now, so thank you. Finally, thank you for choosing ExpensePoint and for being our client; we really appreciate your business. Kind regards, Paul Ansloos - Vice President, Global Sales & Marketing.

CW
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Cecil W.

Printing, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ExpensePoint

Expense Point Great Support Accurate Time Saver

Reviewed 8 years ago

I went from a traditional expense program logging receipts and and documenting every detail. Since we went to Expense Point the support staff has be really great and helpful the program is easy to use and all expense topics are available. Customer support representative and staff have been helpful when submitting expenses for approval. I cannot imagine doing expenses any other way... it is really great.

Pros

Easy quick and acurate

Cons

Nothing I see no real cons.

Vendor response

Dear Cecil, Thank you for your review of ExpensePoint and your comments about your support experience. It is a pleasure and honor to have you and your company as clients. Kind regards Paul Ansloos Director Global Sales