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Fluentgrid CIS Logo

Utility billing software

Table of Contents

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Fluentgrid CIS - 2026 Pricing, Features, Reviews & Alternatives

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Fluentgrid CIS overview

What is Fluentgrid CIS?

Fluentgrid CIS® is a comprehensive, AI driven, scalable, and adaptable Customer Information System designed to empower modern utilities. Our solution provides a unified platform to manage the entire customer life cycle, from service connection to billing and beyond.

By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth.

A true COTS product, Fluentgrid CIS can be quickly setup to meet the specific needs of any utility around the world. Built-in revenue protection functionality takes care of theft/fraud, exception handling, legal case tracking and energy audit for assured returns.

Fluentgrid CIS suite is the first Asian headquartered utility CIS product to be featured in the Gartner Magic Quadrant and Gartner Market Guide for Utility CIS Systems, consecutively since 2013.

Starting price


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Fluentgrid CIS’s user interface

Ease of use rating:

Fluentgrid CIS reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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Fluentgrid CIS's features

Accounting
Activity dashboard
Audit management
Customer management
Customizable reports
Electronic payments
For electricity
For water
Forecasting
Historical reporting
Load management
Meter data management
Metered billing
Mobile access
Mobile alerts
Online payments
Payment collection
Payment reminders
Penalty/Cut-Off processing
Real-Time monitoring
Recurring/Subscription billing
Refund management
Reporting & statistics
Self service portal
Third-Party integrations
Transaction history
Usage tracking/analytics
User management
Workflow management

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Fluentgrid CIS logo

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Fluentgrid CIS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

In Person
Live Online

Fluentgrid CIS FAQs

Q. Who are the typical users of Fluentgrid CIS?

Fluentgrid CIS has the following typical customers:
Freelancers, Public Administrations

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Q. What languages does Fluentgrid CIS support?

Fluentgrid CIS supports the following languages:
English


Q. Does Fluentgrid CIS offer an API?

No, Fluentgrid CIS does not have an API available.


Q. What level of support does Fluentgrid CIS offer?

Fluentgrid CIS offers the following support options:
Email/Help Desk, Phone Support

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