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FreshBooks vs Acuity Scheduling Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Category Leaders

Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes online,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

4.50

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

3.6K

5

4

3

2

1

2,118

1,235

235

38

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.8

5.1K

5

4

3

2

1

4,204

786

109

10

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.

KB

Kristina B.

For a small company as myself the excellent invoice features has been very helpful and useful.
AvatarImg

Duncan W.

FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

CB

Cheikh B.

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.

CS

Christopher S.

What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.

CA

Christian A.

This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
AvatarImg

Daniel B.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
AvatarImg

Steve H.

It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.

JB

Jeff B.

Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

KM

Khurram M.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.

WA

Wendy A.

Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.

ko

kate o.

At this point in my usage, I am unable to make negative comments.

JN

Jym N.

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features97
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Billing
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Claims
  • Expense Tracking
  • Facility Scheduling
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fitness Plan
  • For Accountants
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • General Ledger
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hourly Billing
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple Billing Rates
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Time Tracking
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Practice Management
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Single Provider Practice
  • Social Media Integration
  • Spend Control
  • Sport Coaching
  • Status Tracking
  • Student Management
  • Tax Calculation
  • Tax Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Treatment Packages
  • Virtual Meetings
  • Visual Analytics
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features107
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Receivable
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Billing
  • Automatic Time Capture
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Core Accounting
  • Credit Card Processing
  • Currency Conversion
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deferred Billing
  • Discount Management
  • Document Storage
  • Document Templates
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Claims
  • Expense Tracking
  • Facility Scheduling
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fitness Plan
  • For Accountants
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • General Ledger
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Hourly Billing
  • Inventory Management
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple Billing Rates
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Time Tracking
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Scheduling
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Practice Management
  • Profit/Loss Statement
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Single Provider Practice
  • Social Media Integration
  • Spend Control
  • Sport Coaching
  • Status Tracking
  • Student Management
  • Tax Calculation
  • Tax Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Treatment Packages
  • Virtual Meetings
  • Visual Analytics
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations295
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations120
  • Adobe Commerce
  • Authorize.Net
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Microsoft 365
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

Freshbooks

Reviewed a month ago
Pros

I like how it is user friendly, the look of the software and it has the basics when it comes to tracking income and sending invoices and proposals

Cons

Features missing would be there are no automations for emails or scheduling which programs like Dubsado and Honeybook do.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FreshBooks logo

FreshBooks

Good for small business, lacking some features, never received the latest UI update

Reviewed 4 years ago

- Time saving

Pros

- Easy to submit hourly timesheets - Easy to generate invoices - Detailed reports for accounting and taxes

Cons

- No scheduling - Removing Paypal as a payment method - Poor UI - If you have a lot of clients and projects under each client the interface can be messy

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FreshBooks logo

FreshBooks

Best way to keep your business up and running!

Reviewed 6 years ago

Easy to use, best automatic invoice follow up scheduling. My clients love having their own personalized client website, no more calls asking for a copy of receipt or invoice.

Pros

Quick, easy to use, fast updates, clients website link to see their invoices.

Cons

Not being able to customize invoice beyond Task/Item labels. The fact that you can do Purchase Orders and link them to an specific job. Doesn't have Sub Totals, clients really like to be able to see grand total broken into segments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FreshBooks logo

FreshBooks

FreshBooks made my day at work so much easier

Reviewed 14 days ago

Integration with customers' books, as well as the option to include team members in the layout, are all included. On the subject of Application Programming Interfaces. It appeals to me since it brings everything together in one convenient location. The entire software is so simple to use that anyone can learn how to use it.

Pros

I appreciate how user-friendly it is, as well as the appearance of the program, and that it has the essentials when it comes to monitoring money and sending invoices and proposals. It's a really amazing piece of software that provides quick alerts. Excels in the area of financial reporting. When it comes to bank reconciliation, the general ledger is really helpful. Excellent in regard to project accounting.

Cons

The absence of features like as email automation and scheduling, which are provided by applications such as Dubsado and Honeybook, would be an example. One thing I'd want the developers to improve on is making sure that updates are made at the very least within one hour and not much longer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FreshBooks logo

FreshBooks

Excellent application for payment and invoice.

Reviewed 4 years ago

To be able to charge for the projects, keeping a record of the payments made, thus being able to keep a clean accounting between input and expenses, to measure the benefits of each job performed.

Pros

Like every entrepreneur I have worked in several projects with work teams, in the area of systems and others, but a common denominator is the need to have clear finances where you have total control of the collection for work to keep the project afloat , and that's where FreshBooks comes in, an application that behaves perfectly, allows you to customize invoices to suit the company and the client and if you use them with applications such as paypal you can charge quickly and securely for the work done, scheduling payments and measuring the times, is a key tool to ensure the success of the projects in which you work.

Cons

The services offered are missing several tools to be considered as an accounting application in its entirety, since you will need to work with other software to complete the task, be it paypal for payments or other applications for accounting and tax payments, if they achieve fill this, they will be on the top of the market.