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FreshBooks vs BigTime Comparison

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Overview

Category Leaders

FreshBooks is accounting software that makes running your small business easy, fast and secure. Spend less time on accounting...

Category Leaders

BigTime is the access-anywhere operating system behind the greatest professional services teams on the planet. See how we...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

6

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

3.7K

5

4

3

2

1

2,196

1,265

238

41

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

576

5

4

3

2

1

393

152

20

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It has a great interface which makes it feel very easy to use and has a great set of templates you can use from the beginning for various accounting needs.
For a small company as myself the excellent invoice features has been very helpful and useful.
FreshBooks combined with other applications is a great tool. In any case, if you want to create invoices and send it in a split second and then track and monitor its progress, I recommend FreshBooks.

Pros

Big Time Customer Service is always great to work with. Everyone I have worked with has always been very polite, professional, and quick to resolve issues.
We love that we can set up and assign projects and have it integrated with our consultants calendars. We love the timekeeping piece and reporting.
In our month of using BigTime, our experience has been wonderful. Our Customer Success Manager is AMAZING.

Cons

We would lose all of that if we switched, so unfortunately we are stuck with having to use this horrible new format.
It is really frustrating to have a client not be able to pay through the invoice, and for this reason, only, I have been considering a new software company.
Tier based pricing from Lite to Premier is a bit confusing. WePay advocates having a Chase bank account for faster processing otherwise fails to integrate.

Cons

It stopped syncing with QuickBooks without lots of re-booting of computers and time wasted. Customer service was seriously lacking when we stopped using it.
There are a couple of features that are missing pertaining specifically to my company.
Migration is always a headache no matter what system you are moving too.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features102
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CPA Firms
  • CRM
  • Calendar Management
  • Capacity Management
  • Change Order Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Estimating
  • Cost Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Credit Card Processing
  • Currency Conversion
  • Customer Statements
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Deferred Billing
  • Dependency Tracking
  • Discount Management
  • Document Storage
  • Document Templates
  • Drafting
  • Drag & Drop
  • Due Date Tracking
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Time Tracking
  • Estimating
  • Expense Claims
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For AEC Industry
  • For Accountants
  • For CPA Firms
  • For Government
  • Forecasting
  • Gantt/Timeline View
  • General Ledger
  • Hourly Billing
  • IT Cost Management
  • Import Tasks
  • Income & Balance Sheet
  • Integrations Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Tracking
  • Job Costing
  • Job Tracking
  • Labor Cost Reporting
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Mobile Time Tracking
  • Monitoring
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Billing Rates
  • Multiple Projects
  • Offline Time Tracking
  • Online Invoicing
  • Online Payments
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking
  • Overrun Reporting
  • Overtime Calculation
  • Parent Task
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Portfolio Management
  • Prioritization
  • Production Cost Tracking
  • Profit/Loss Statement
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Salaried Employee Tracking
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Spend Control
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Tax Calculation
  • Tax Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timeline Management
  • Timer
  • Timesheet Management
  • To-Do List
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Visual Analytics
  • Visualization
  • Workflow Configuration
  • Workflow Management
  • Total features181
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Automatic Time Capture
  • Bank Reconciliation
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CPA Firms
  • CRM
  • Calendar Management
  • Capacity Management
  • Change Order Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Estimating