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BigTime Logo
BigTime
4.6
(620)

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Time, billing, expense, payment, and project mgmt software

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(67)

BigTime Pricing, Features, Reviews and Alternatives

BigTime product overview

Price starts from

20

/user

Per month

What is BigTime?

BigTime is the access-anywhere operating system behind the greatest professional services teams on the planet. See how we help your project-driven firm track and bill its most important asset: time. BigTime can help you take the guesswork out of utilization, capacity planning, and revenue projections. Users can manage project teams, work in process (WIP), as well as measure profitability per project, and even per staff. BigTime helps users get paid faster with the least amount of friction. Organizations can streamline the workflow with the Quickbooks integration developed by the BigTime development team, selected by Intuit as their OEM developers.

Key benefits of using BigTime

  • Track Smarter - The highest-rated time/expense entry system in the marketplace, BigTime starts with an intuitive data entry system that lets your users get in, log time, and get out.


  • Bill faster - You’ll invoice faster and realize more revenue by leveraging BigTime’s central hub for tracking WIP, drafts, billing rates, cost rates, PDF formats, billing rules and more.


  • Craft better teams - Get a real-time look at resource allocations and avoid over/under scheduling your team -- keeping your bottom line healthy, and your consulting teams happy.


  • Standardize workflows - Streamline your internal processes from project creation, setting budgets, approving time and expenses, to sending custom client invoices.


  • Level-up your leadership - Dashboards, analytics, and standard reports help your entire leadership team focus on the same set of real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.


  • Leverage your ecosystem - BigTime was built from the ground up to leverage your entire cloud-based ecosystem - with deep out-of-the-box integrations into the tools your team is already using.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    In Person
    Webinars
    Live Online
    Videos
    Documentation

    BigTime pricing information

    Value for money

    4.5

    /5

    620

    Starting from

    20

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    BigTime features

    Functionality

    4.4

    /5

    620

    Total features

    190

    23 categories

    Most valued features by users

    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    API
    Reporting/Analytics
    Data Import/Export
    Alerts/Notifications
    Customizable Reports

    BigTime users reviews

    Overall Rating

    4.6

    /5

    620

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.85/10
    Rating distribution

    5

    4

    3

    2

    1

    417

    170

    21

    6

    6

    Pros
    The overall experience is superb and it helps businesses to track the project with its progress report and budget management tool is one of the best.
    Big Time Customer Service is always great to work with. Everyone I have worked with has always been very polite, professional, and quick to resolve issues.
    We love that we can set up and assign projects and have it integrated with our consultants calendars. We love the timekeeping piece and reporting.
    Cons
    It stopped syncing with QuickBooks without lots of re-booting of computers and time wasted. Customer service was seriously lacking when we stopped using it.
    There are a couple of features that are missing pertaining specifically to my company.
    Migration is always a headache no matter what system you are moving too.
    JH
    AvatarImg

    Jen H.

    President

    Civil Engineering, 1-10 employees

    Review source

    Overall Rating

    Big time is worth a try

    Reviewed 2 years ago

    Transcript

    Jen H.: I'm Jen. I'm the president of the Civil Engineering Firm. I would give BigTime five stars out...

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    Scott S.

    Information Technology and Services, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Flexible Project SetUp and QBO Integration

    Reviewed 4 years ago
    Pros

    We support many different kinds of projects and contracts. We have T&M, Fixed Fee, Recurring and some Fixed Fee with a T&M Element. We like BigTime because it is easy to set up a project with tasks (line items) that match our contracting terms. Also, it is possible to set Cost and Bill rates at the Company, Project or even Task Level. This kind of flexibility makes it easy for us to produce invoices that match our contract setup. We also needed something with fairly tight QuickBooks Online integration. BigTime deliveres here also. Lastly, the reporting facility in BigTime is very usuable.

    Cons

    There is not really anything that I find I don't like. From time to time, I have a feature request for the BigTime team. They communicate very well regarding their roadmap.

    Vendor response

    Scott, We are so very thankful for your review - we really thank you for taking the time to post it. :) We are very happy that you're finding BigTime's flexible invoicing system able to provide what you need when it comes time to send your customers the bill. Also, we love that we can make it easy for you to setup your diverse projects with all their various bill rate structures and unique needs. The fact that you are utilizing our Quickbooks integration as well and it's working for your business, well, that's just icing on the cake! Please do reach out to us and let us know if there is any way that we can be of further assistance to you. Thanks again! The BigTime Customer Success Team

    LB
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    Lori B.

    Construction, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Big Time

    Reviewed 4 years ago

    Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.

    Pros

    Ease of use for time reporting, expense tracking, invoicing and tracking jobsites. Mobile App.

    Cons

    Mobile App is very limited and a lot of glitches.

    Vendor response

    Lori, Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help. Thanks again! The BigTime Customer Success Team

    MD
    AvatarImg

    Michael D.

    Environmental Services, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    No implementation support

    Reviewed 8 months ago

    Not happy. We have asked for a full refund.

    Pros

    App is a nice feature for mobile time entry. Updated interface is better than older software.

    Cons

    This company was heavy on the sales side with relentless calls but has been completely ghosting us on implementation support. After numerous calls and support tickets, they have only directed me to online videos. All we want is to spend an hour with a support agent to ensure the correct setup to avoid lost worktime.

    MR
    AvatarImg

    Mizanur Rahman M.

    Marketing and Advertising, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Great tool for our business

    Reviewed 3 months ago

    My workload in budgeting and invoicing projects has been reduced significantly with the help of BigTime. It allows me to focus more on my technical expertise in managing projects. Really appreciated.

    Pros

    BigTime offers a comprehensive set of features for our business, including time tracking, project management, expense tracking, billing and invoicing, and reporting and analytics. They provide excellent customer support, with a dedicated team of experts.

    Cons

    The mobile app version of BigTime has fewer features than the desktop version. They have a lot of integration but customization options for reports are limited.

    JS
    AvatarImg

    John S.

    Architecture & Planning, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Onboarding

    Reviewed 3 years ago
    Pros

    The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.

    Cons

    Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.

    BigTime FAQs

    Q. What type of pricing plans does BigTime offer?

    BigTime has the following pricing plans:
    Starting from: $20.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of BigTime?

    BigTime has the following typical customers:
    Large Enterprises, Mid Size Business, Public Administrations, Small Business

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    Q. What languages does BigTime support?

    BigTime supports the following languages:
    English

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    Q. Does BigTime support mobile devices?

    BigTime supports the following devices:
    Android, iPad, iPhone

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    Q. Does BigTime offer an API?

    Yes, BigTime has an API available for use.

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    Q. What other apps does BigTime integrate with?

    BigTime integrates with the following applications:
    Microsoft Outlook, Jira, Intuit Data Protect, Sage Business Cloud Accounting, Zapier, Sage Intacct, QuickBooks Online Advanced, Google Docs, Gmail, Salesforce Sales Cloud, Slack, Quickbooks Online, Google Calendar, Stax, Salesforce Platform, HubSpot CRM

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    Q. What level of support does BigTime offer?

    BigTime offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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