FreshBooks vs Dynamics 365

QuickBooks Online

PayPal

Abby

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.

Abby helps businesses ensure that customer documents are legal and comply with the rules. Customers can pay online and receive reminders for late payments.


FreshBooks lets you create, send & track invoices, as well as create expenses, send late payment reminders and account statements, and set up recurring billing.

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

ACH Payment Processing

Activity Dashboard

Activity Tracking

Alerts/Notifications

Attendance Tracking

Automatic Billing

Automatic Time Capture

Bank Reconciliation

Billable Items Tracking

Billable & Non-Billable Hours

Billing & Invoicing

Billing Portal

Billing Rate Management

Chart of Accounts

Client Management

Client Portal

Collaboration Tools

Communication Management

Contact Database

Cost Database

Cost Estimating

Credit Card Processing

Customer Accounts

Customer Statements

Customizable Branding

Customizable Invoices

Customizable Templates

Data Security

Data Visualization

Deferred Billing

Direct Deposit

Discount Management

Document Storage

Electronic Payments

Email Management

Email Reminders

Employee Database

Employee Management

Employee Profiles

Estimating

Expense Claims

Expense Tracking

Financial Analysis

Financial Management

Financial Reporting

For AEC Industry

For Small Businesses

General Ledger

Hourly Billing

Income & Balance Sheet

Inventory Management

Invoice Creation

Invoice History

Invoice Management

Invoice Processing

Job Costing

Mileage Tracking

Mobile Access

Mobile App

Mobile Payments

Mobile Receipt Upload

Multi-Currency

Multi-Language

Multi-Period Recurring Billing

Multiple Billing Rates

Multiple Projects

Online Invoicing

Online Payments

Online Time Tracking

Partial Payments

Payment Processing

Payment Tracking

Payroll Management

Payroll Reporting

Performance Metrics

Profit/Loss Statement

Project Accounting

Project Billing

Projections

Project Management

Project Planning

Project Time Tracking

Project Tracking

Proposal Generation

Quotes/Estimates

Real-Time Updates

Receipt Management

Receivables Ledger

Recurring Invoicing

Recurring Payments

Recurring/Subscription Billing

Reporting/Analytics

Reporting & Statistics

Sales Tax Management

Search/Filter

Reviews for FreshBooks come from a wide variety of industries, including Marketing and Advertising (9% of reviewers), Information Technology and Services (7%), and Computer Software (7%). The most frequent use case for FreshBooks cited by reviewers is billing and invoicing (58% of reviewers).

Users and use cases

Reviewers appreciate the 30-day free trial and transparent, affordable entry-level pricing, and some users say the tiered plans suit growing businesses. However, some reviewers feel costs rise quickly with more clients or users, and they find limited features in lower tiers and no permanent free option inconvenient.

Value for money

The FreshBooks integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.4 out of 5 for its integration with FreshBooks), PayPal (a payment processing product, 4.9), and Asana (a project management product, 4.5).

Integrations

FreshBooks is a billing and invoicing tool with key features that include invoice creation, invoice processing, online invoicing, payment processing, and expense tracking, and more.

FreshBooks

Web-based

Android

Windows

iPad

iPhone

QuickBooks Enterprise

Wave

QuickBooks Online Advanced

Harvest

Xero

QuickBooks Desktop

Zoho Expense

HoneyBook

TallyPrime

Sage 50 Accounting

Zoho Books

PayPal Invoicing

NetSuite

Venmo

Zoho Invoice

Quicken

Lite

Plus

Premium

Select

Fewer features than QuickBooks

38% of reviewers feel negative about FreshBooks when comparing it to QuickBooks. Users say FreshBooks lacks many advanced features and integrations that QuickBooks offers, making it less suitable for businesses with complex accounting needs. Some reviewers mention difficulties switching from QuickBooks due to missing functionalities or incompatibility. They indicate that clients and accountants are often more familiar with QuickBooks, which can complicate collaboration and limit FreshBooks’ appeal as a full replacement.

Manual tax calculations required

41% of reviewers feel negative about FreshBooks’ tax management. Users report that the software does not provide tools for estimating quarterly or annual tax payments, requiring them to calculate taxes manually or use separate programs. Some reviewers mention difficulties with tax customization, lack of automated reporting for accountants, and challenges with handling taxes for non-US clients. They indicate that these shortcomings add extra work and can lead to errors or missed deadlines.

Limited bank integration

Owner

Freshbooks has been aware of the BMO problem for months and has failed to come up with any solutions.   When it became apparent that the bank connections failed, Freshbooks had a legal obligation to advise their clients that either they change banks or accounting software services.  

44% of reviewers feel negative about FreshBooks’ bank account features. Users say connecting bank accounts can be problematic, especially for banks outside the US, and syncing issues often require manual intervention. Some reviewers mention the lack of bank reconciliation, difficulties with duplicate or missing transactions, and limited support for credit cards or multiple accounts. They indicate that these limitations make it challenging to maintain accurate financial records and add extra work for accountants or business owners.

Frequent technical glitches

Marketing manager 

There are some problems where they are repeated a lot, and some problems have not been solved yet, from here comes the role of the developer, as from my experience of the program I saw some errors and therefore I can rely on any pop-up reports for me to run my work on a safe level

50% of reviewers feel negative about FreshBooks’ bugs and issues. Users report experiencing crashes, slow loading times, and occasional errors that disrupt their workflow. Some reviewers mention recurring problems with syncing, platform updates causing instability, and difficulties across different devices or browsers. They indicate that these technical issues can result in lost time and frustration, especially when urgent tasks are delayed. Many users feel that unresolved bugs and lack of proactive support negatively impact reliability.

Cost concerns for teams

41% of reviewers feel negative about FreshBooks’ pricing. Users think the subscription fees can be high, especially as teams grow or when additional users are needed. Some reviewers mention that the tiered pricing structure forces them to pay more for essential features or to accommodate more clients. They report that the cost may not be justified for small businesses or freelancers with limited needs, and unexpected price increases or lack of a free tier can be frustrating.

Automation and efficiency gains

Co-Founder

This solution really did tickle the boxes for me and saves me a lot of time from the manual system I was using previously.

93% of reviewers feel positive about FreshBooks’ time-saving features. Reviewers appreciate the automation of routine tasks such as invoicing, expense tracking, and receipt management, which they say significantly reduces manual effort. Some users report that integrations with other apps further streamline their workflow, while others mention that rapid data entry and pre-filled fields help them complete tasks faster. Users think these efficiencies free up time for more important business activities, and many note that both individuals and teams benefit from the reduction in paperwork and administrative burden.

Effortless feature access

Project and Account Manager

FreshBooks offers a clean and intuitive user interface, making navigating and finding the features you need easy.

89% of reviewers feel positive about FreshBooks’ navigation. Users indicate that the interface is user-friendly and logically organized, allowing them to find features and information without hassle. Some reviewers mention that the dashboard and menus are intuitive, making it easy for both beginners and experienced users to access necessary tools. They appreciate that navigation is smooth and quick, reducing the time spent searching for functions and enabling efficient management of business tasks.

Intuitive and modern design

91% of reviewers feel positive about FreshBooks’ user interface. Users say the interface is clean, modern, and visually appealing, making it easy to navigate and manage financial tasks. Some reviewers find that the intuitive layout allows them to access features quickly without extensive training. They appreciate the customizable elements and the ability to switch between tabs seamlessly. Many users indicate that the interface supports efficient collaboration and helps even those without accounting experience feel comfortable using the software.

Software Developer

The automation for recurring invoices and payment reminders saves time, and the reports provide clear visibility into financial performance.

Operation Clerk

We have had the most incredibly productive expenses management and financial reporting experience ever since we started using FreshBooks, making it easy for us to properly manage and use our financial resources during operations.

Assistant Director

It also help tracks paid and over due invoices, with its invoice and billing management features i also get to issue a professional invoice.

Partner, Designer

There are several things to like about freshbooks: creating consistent invoices, the ease of setting up a client, quick status reports for performance and outstanding invoices, and the simplicity of having employee expenses inputted are all faciliated in an easy, clean interface.

Accounts Manager

It helps us save on time as well as reduce errors as it has automated features that makes all billing process very smooth and efficient.

Controller

Certain accounting functions can be tricky to do due to the simplicity of how the plantforms runs and the lack of customization.

Team Lead Administrator

What I like about FreshBooks is it helps keep receipts and payments in one easy spot to access them anytime.

Some advanced accounting features are limited, and report customization could be improved.

The clean user interface and automation features save time, while reports provide clear visibility into finances.

Suit all SMBs and LGOs for payment processing, online billing and subscription services, EMP among there account tasks slice and dice services.

Accountant

FreshBooks allows me to save time by automating repetitive accounting tasks such as invoicing, inventory control and billing.

Associate Professor of Law

FreshBooks has amazing accounting tools like invoicing which allows us to create incredible invoices for collecting payments.

Managing Director

FreshBooks enable us to  track key metrics and indicators of financial health and accurately report on our financial status of our company.

Corporate Credit Risk Analyst

The software's user friendly interface and powerful reporting tools have cut down my time spent on report generation to only allowing me to spend more time on in depth analysis. Since FreshBooks operates in the cloud, I can access and update reports from anywhere; which has come in really handy for remote work situations.

The automated payment reminders are a lifesaver, and the ability to accept online payments directly through the platform is a huge time-saver.

MGR Technical Training

It facilitates invoicing and tracking of vendors, and its time-tracking and detailed reporting features improve efficiency in our training projects.

Outside Sales

FreshBooks has a very efficient invoicing tool which helps us to create beautifully branded invoices making it easy to ask for payments from clients.

FreshBooks focuses on simplifying tasks such as invoicing, expense tracking, time tracking, and financial reporting.

Owner,Bookkeeper,TAx Preparer

Invoicing, expense tracking, and time management are seamless.

Account Manager

FreshBooks is excellent for managing invoicing and expenses, with its intuitive interface and time-tracking tools that simplify billing.

Chief Operations Officer

FreshBooks saves time by eradicating manual repetitive accounting tasks such as general ledger, invoice customization and inventory control.

FreshBooks vs Dynamics 365 Comparison (2026)

FreshBooks

Dynamics 365

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives