FreshBooks vs Zoho Invoice Comparison Chart

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Reviews

Josh Bois

Great Software; automated reminders

2017-08-15

Ideas to utilize on other software that's more powerful and cost effective such as zoho invoice. Freshbooks should have a better and freemium model and capture more users

Pros

Great looking invoices and templates, flexible and industry proven in consulting and technology industry

Cons

Limited integrations, control of automated billing reminders limited, price not as competitive for what you get. Zoho invoice integrates better and is free for automated reminders and invoices so unnecessary to even pay for freshbooks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Melanie Evans

Used to Use It, But Useless After Dropping PayPal Support

2018-02-14

Freshbooks is a good, rich featured invoicing system that was, at one time, great for a solo freelancer like myself. However, after they dropped PayPal support it became impossible for me to use it any longer.

Pros

The reporting was also reasonably good (although no better than Zoho Invoice, the solution I moved to.)

Cons

As a freelancer, I used Freshbooks for several years. However, after they dropped PayPal support it became useless to me. As someone who works internationally 99% of my clients prefer to pay via PayPal so I had no choice but switch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
FreshBooks Reviews
FreshBooks
Cloud Accounting Software for Small Business Owners
Read more
Chris Freeman

Invoicing for FREE

2019-04-11

Pros

For simple recurring monthly invoices Zoho invoices provides a great free service in which it enables me to send monthly invoices at no charge. It works well with no issues.

Cons

That the user interface is not as friendly as some other products on the market like freshbooks. But who can complain when it is for free!

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Dale Luke

I just switched from the "improved" FreshBooks to Zoho Invoice.

2018-01-16

It meets most of my invoicing and time tracking needs, and at an over 50% reduction in monthly costs.

Pros

My small consulting firm has used Freshbooks for a couple of years.

Cons

Three things. But keep in mind that even with these three things I find Zoho Invoice better suited to my needs over my current solution; Provide the option to include the expense date on the invoice!!!!! This is very basic and very needed. I see from reviews that people have been asking for this for several years. Provide a field for expense vendor. Sure I can setup a custom field, but when you get to the invoice you cannot access custom fields at the detail level. Provider the option to include the expense author on the invoice. I usually have two to three of us on an engagement all entering expenses for travel, lodging, meals, etc. By including the author, the client can easily see from whom the expense is coming from. To get around these shortcomings, I have my group enter expenses in a very specific way that includes these information in the notes field. Not optimal, but still works.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Anonymous
(Design company, 11-50 employees)

Zoho Is Nice and Simple

2019-04-02

Pros

When I was researching Invoicing software to replace my long term use of FreshBooks I came across Zoho.

Cons

I wish Zoho would offer a little more flexibility with their free tiered account, I don't have high enough volume for their next paid feature set but their free version was limiting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more
Imran Jafri

Perhaps the best SaaS for Small Businesses

2016-11-25

I would have been reluctant to rate it 10/10, had I not used other services i.e Freshbooks, Xero, and you name it.

Pros

Simplicity, intuitive, and to fit into individual needs of different kind of businesses.

Cons

Lack of 'Custom Invoice Templates' and customs fields are okay, however i'd prefer the ability to customize it bit more., and giving different kind of businesses even more control.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Zoho Invoice

Keep it up. You guys are on steroids, when it comes to iteration and pretty good at that. :)

Source: Capterra
Helpful?   Yes   No
Zoho Invoice Reviews
Zoho Invoice
Online Invoicing, Billing and Time Tracking
Read more