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Gentrack Logo

Gentrack provides leading utilities globally with solutions

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Gentrack - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Gentrack overview

What is Gentrack?

Gentrack is a product-to-profit solution for energy and water utilities. Its g2.0 solution combines with Salesforce's customer relationship management platform, Gentrack's meter-to-cash capabilities, and a composable architecture on AWS.

The composable architecture ensures high performance, security, scalability, and rapid innovation. It is benchmarked to support numerous meter points. Low-code no-code technology enables rapid prototyping of new products and services. As it runs natively on AWS, g2.0 leverages the cloud provider's security, availability and scalability.

G2.0 comes with pre-configured customer journeys that encapsulate decades of utilities industry best practices. The solution delivers accurate and on-time bills while managing processes like charging, invoicing, credit and debt. It helps users launch new distributed energy resource propositions like solar, batteries and electric vehicles. A set of business and data applications empower utilities to make data-driven decisions. An extensive and flexible integration layer future-proofs integration with other systems.

Gentrack also provides managed services to reduce cost-to-serve and drive business growth for utilities.

Key benefits of using Gentrack

  • Experience partnering with world's leading utilities
  • Combines Salesforce's CRM, Gentrack's meter-to-cash platform, and AWS cloud architecture
  • Ensures high performance, security, scalability, and rapid innovation
  • Pre-configured customer journeys based on years of utilities industry best practices
  • Composable architecture enables rapid prototyping and access to rich ecosystem of applications
  • Starting price

    NZ$
    500000per user

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    with better value for money

    Gentrack reviews

    Overall rating

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    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend0.00/10
    Rating distribution

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    Gentrack's features

    Activity dashboard
    Billing & invoicing
    Contact database
    Customer management
    For electricity
    For water
    Forecasting
    Meter data management
    Metered billing
    Non-Metered billing
    Online payments
    Payment collection
    Penalty/Cut-Off processing
    Rate management
    Recurring/Subscription billing
    Reporting & statistics
    Self service portal
    Usage tracking/analytics
    Work order management
    Workflow management

    Gentrack alternatives

    Gentrack logo

    Starting from

    NZ$

    500000

    /user

    One-time payment

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
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    No pricing info

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    Free version
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    Gentrack pricing

    Value for money rating:

    Starting from

    NZ$

    500000

    /user

    One-time payment

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Gentrack price and value

    Value for money rating:

    Gentrack integrations (1)

    Top integrations

    Gentrack support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Knowledge Base
    Chat
    FAQs/Forum
    Email/Help Desk

    Training options

    Webinars
    In Person
    Documentation

    Gentrack FAQs

    Q. Who are the typical users of Gentrack?

    Gentrack has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Gentrack support?

    Gentrack supports the following languages:
    English


    Q. Does Gentrack offer an API?

    Yes, Gentrack has an API available for use.


    Q. What level of support does Gentrack offer?

    Gentrack offers the following support options:
    24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk

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