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VAT management and digitization

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hellotax Pricing, Features, Reviews and Alternatives

hellotax FAQs

Q. What type of pricing plans does hellotax offer?

hellotax has the following pricing plans:
Starting from: €39.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of hellotax?

hellotax has the following typical customers:
Mid Size Business, Small Business


Q. What languages does hellotax support?

hellotax supports the following languages:
German, English


Q. Does hellotax offer an API?

Yes, hellotax has an API available for use.


Q. What level of support does hellotax offer?

hellotax offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

hellotax product overview

Price starts from

39

Per month

Per Feature

What is hellotax?

hellotax is a cloud-based VAT management software, which offers tools for both registering VAT numbers and automating VAT filings and returns. The all-in-one VAT management platform is designed specifically for online retailers within Europe and offers VAT registration and reports for various EU countries including Germany, UK, Poland, France, Italy, Spain, and more. Other features of the platform include turnover tracking, threshold limit monitoring, live data validation, deadline notifications, quality control, and more.

Key benefits of using hellotax

• Online VAT registrations
• Automated VAT calculations & returns
• Free VAT compliance software for eCommerce businesses
• Tax letter inbox
• Local accountants

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Webinars
Live Online

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Starting from

39

Per month

Per Feature

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Pricing range

Starting from

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Per month

Flat Rate

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Why am I seeing this?

hellotax pricing information

Value for money

4.7

/5

69

Starting from

39

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

hellotax features

Functionality

4.6

/5

69

Total features

27

2 categories

Most valued features by users

Third-Party Integrations
API
Data Import/Export
Alerts/Notifications
Reporting & Statistics
Compliance Management
Audit Trail
Ad hoc Reporting

Functionality contenders

hellotax users reviews

Overall Rating

4.7

/5

69

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

56

9

0

1

3

Pros
We were impressed with quick service for obtaining VAT number for Belgium. We feel all our inquiries are promptly handled with great care and professionalism.
Very good, competent and fast customer service. Very good value for money.
Hellotax is not only about the perfect software, the personal help you get is from another level. They have created the total package, so you can keep focussing on your sales.
Cons
Some of the error messages on hellotax are crytic and we had no idea what was wrong with uploaded data.
After that we switched to another provider, where things went just as badly. Nothing worked, communication was extremely poor.
At the beginning we had some problems with our account. The mail communication were blocked.

Overall rating contenders

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Grzegorz C.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

professional tax compliance across EU

Reviewed 2 years ago
Pros

I am with hello tax for over 2 years now, if you are looking for a company to complex look after you tax liabilities across EU, they are definitely recommended. I you use additionally amazon platform, they have 100% integrated platform for automated data downloads, really useful. 5/5

Cons

sometimes breaks down for few hours, but not more often then once per month

Vendor response

Dear Grzegorz, We're delighted to hear that you've had a positive experience with our tax compliance services across the EU, especially the integration with the Amazon platform. Your continued trust over the past two years is greatly valued. We acknowledge the occasional system downtimes you mentioned and appreciate your understanding. We are actively working to minimize these instances to ensure uninterrupted service. Your feedback is invaluable to us, and we look forward to serving your tax needs consistently in the future. Best regards, The hellotax team

AR
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Verified reviewer

Retail, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great software for VAT compliance

Reviewed 5 years ago

Excellent experience.

Pros

- easy to use - automates VAT calculations - lets me know when I need a new VAT number

Cons

- nothing, customer support was very helpful with every issue.

Vendor response

Thank you for your kind review! We'll continue to develop our software to make VAT compliance in Europe as easy as possible for online sellers like you!

AS
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Andreas S.

Consumer Goods, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Switching to hellotax was the right desicion

Reviewed 15 days ago

Very good. UI is easy enough to use, support is answering questions quickly.

Pros

Quick and easy communication with real people, no chatbots. The entire workflow is much easier than with our previous tax partner.

Cons

Some of the error messages on hellotax are crytic and we had no idea what was wrong with uploaded data. Had to contact support.

DW
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Deborah W.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

RUN AWAY and find another VAT service!

Reviewed a month ago

Frustrating! Every day I get a different reason from a different staff person with an excuse for not filing my VAT.

Pros

I so regret that I signed up with Hello Tax. It's been more than a month and they have yet to do anything. I get contradictory emails from their staff- one tells me they're all set with access to the VAT Gateway and then another email comes telling me they have no access. i no longer believe anything they tell me. Clearly they do not communicate with each other.

Cons

They are completely incompetent and their staff doesn't have a clue. Their email is a general "support" email so you never know if your message will reach the person who you are working with.

ma
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mehmet ali ç.

Alternative Medicine, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I have been working with hellotax

Reviewed 3 months ago
Pros

I have been working with hellotax for over 2 years. Whenever I have any issues, I always receive very quick responses and my problems are resolved in a short time. If you are looking for full integration with Amazon and compliance with European tax obligations, I definitely recommend them. I am very satisfied.

Cons

Honestly, there are no negative aspects. I have been working with them for over 2 years. Whether it’s their systems or their employees, I have not experienced any problems.

Vendor response

Dear Mehmet Ali, Thank you so much for your glowing review! We are thrilled to hear that you have had such a positive experience with Hellotax over the past two years. Your satisfaction with our quick responses, problem resolution, and integration with Amazon and European tax compliance is incredibly encouraging. We greatly appreciate your recommendation and your kind words about our systems and employees. It’s wonderful to know that you haven’t encountered any issues. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We are always here to help and support you. Best regards, The hellotax Team

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