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hellotax Logo

VAT management and digitization

hellotax Pricing, Features, Reviews and Alternatives

hellotax FAQs

Q. What type of pricing plans does hellotax offer?

hellotax has the following pricing plans:
Starting from: €39.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of hellotax?

hellotax has the following typical customers:
Mid Size Business, Small Business


Q. What languages does hellotax support?

hellotax supports the following languages:
German, English


Q. Does hellotax offer an API?

Yes, hellotax has an API available for use.


Q. What level of support does hellotax offer?

hellotax offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

hellotax product overview

Price starts from

39

Per month

Per Feature

What is hellotax?

hellotax is a cloud-based VAT management software, which offers tools for both registering VAT numbers and automating VAT filings and returns. The all-in-one VAT management platform is designed specifically for online retailers within Europe and offers VAT registration and reports for various EU countries including Germany, UK, Poland, France, Italy, Spain, and more. Other features of the platform include turnover tracking, threshold limit monitoring, live data validation, deadline notifications, quality control, and more.

Key benefits of using hellotax

• Online VAT registrations
• Automated VAT calculations & returns
• Free VAT compliance software for eCommerce businesses
• Tax letter inbox
• Local accountants

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Webinars
Live Online

Not sure about hellotax? Compare it with a popular alternative

hellotax logo

hellotax

4.7
(73)
EXEMPTAX logo
5.0
(12)

Starting from

39

Per month

Per Feature

Free plan
Free trial
Pricing range

Starting from

250

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

hellotax pricing information

Value for money

4.7

/5

73

Starting from

39

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

hellotax features

Functionality

4.6

/5

73

Total features

27

2 categories

Most valued features by users

Third-Party Integrations
API
Data Import/Export
Alerts/Notifications
Reporting & Statistics
Compliance Management
Audit Trail
Ad hoc Reporting

hellotax users reviews

Overall Rating

4.7

/5

73

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

60

9

0

1

3

Pros
We were impressed with quick service for obtaining VAT number for Belgium. We feel all our inquiries are promptly handled with great care and professionalism.
Very good, competent and fast customer service. Very good value for money.
Hellotax is not only about the perfect software, the personal help you get is from another level. They have created the total package, so you can keep focussing on your sales.
Cons
Some of the error messages on hellotax are crytic and we had no idea what was wrong with uploaded data.
After that we switched to another provider, where things went just as badly. Nothing worked, communication was extremely poor.
At the beginning we had some problems with our account. The mail communication were blocked.
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Grzegorz C.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

professional tax compliance across EU

Reviewed 2 years ago
Pros

I am with hello tax for over 2 years now, if you are looking for a company to complex look after you tax liabilities across EU, they are definitely recommended. I you use additionally amazon platform, they have 100% integrated platform for automated data downloads, really useful. 5/5

Cons

sometimes breaks down for few hours, but not more often then once per month

Vendor response

Dear Grzegorz, We're delighted to hear that you've had a positive experience with our tax compliance services across the EU, especially the integration with the Amazon platform. Your continued trust over the past two years is greatly valued. We acknowledge the occasional system downtimes you mentioned and appreciate your understanding. We are actively working to minimize these instances to ensure uninterrupted service. Your feedback is invaluable to us, and we look forward to serving your tax needs consistently in the future. Best regards, The hellotax team

AS
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Andreas S.

Consumer Goods, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Switching to hellotax was the right desicion

Reviewed a month ago

Very good. UI is easy enough to use, support is answering questions quickly.

Pros

Quick and easy communication with real people, no chatbots. The entire workflow is much easier than with our previous tax partner.

Cons

Some of the error messages on hellotax are crytic and we had no idea what was wrong with uploaded data. Had to contact support.

Vendor response

Dear Andreas, Thank you for your detailed review! We’re delighted to hear that switching to hellotax was the right decision for your business, and that you appreciate the quick and easy communication with our team. We’re also glad that our workflow has been more efficient compared to your previous tax partner. We appreciate your feedback regarding the error messages, and we’ll work on making them clearer to improve your experience. If you ever encounter any issues, our support team is always here to help! Kindest regards, The hellotax team

AH
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Anthony H.

Retail, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Horrible horrible experience

Reviewed 4 years ago

As described above, this is a terrible company that really needs to be put out of its misery for all the chaos and suffering they inflict on their users. As long as these users do not check up on them and understand that big mistakes are made they'll feel fine and happy. But sooner or later the situation will explode. They are one of the cheapest in this line of business, but you get what you pay for. Bad advice, horrible service and no idea of what they are doing. I urge anyone considering going to these people to really stay away from them.

Pros

The price was one of the lowest when I was comparing them to the other options and they offered fiscal representation. I needed that as a non-EU business, so my options were limited.

Cons

- Letters from tax offices delivered after 6 months if at all. This leads to problems and fines escalating. - Mistakes are made with settings. This company for example did not take into account that in order to charge VAT to the destination country, you first need to either breach the distance selling threshold to that country or you need to inform the local tax office that you will lift the thresholds....

ma
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mehmet ali ç.

Alternative Medicine, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have been working with hellotax

Reviewed 4 months ago
Pros

I have been working with hellotax for over 2 years. Whenever I have any issues, I always receive very quick responses and my problems are resolved in a short time. If you are looking for full integration with Amazon and compliance with European tax obligations, I definitely recommend them. I am very satisfied.

Cons

Honestly, there are no negative aspects. I have been working with them for over 2 years. Whether it’s their systems or their employees, I have not experienced any problems.

Vendor response

Dear Mehmet Ali, Thank you so much for your glowing review! We are thrilled to hear that you have had such a positive experience with Hellotax over the past two years. Your satisfaction with our quick responses, problem resolution, and integration with Amazon and European tax compliance is incredibly encouraging. We greatly appreciate your recommendation and your kind words about our systems and employees. It’s wonderful to know that you haven’t encountered any issues. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We are always here to help and support you. Best regards, The hellotax Team

AK
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Andrej K.

Wholesale, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HELLOTAX feedback

Reviewed 2 months ago

Their team acts promptly and is always ready to help with any tax problem. Excellent communication is one of the main reasons why you can rely on them - they answer every question quickly and clearly. The professionalism they show in all aspects of their work is evident, making HelloTax the ideal partner for anyone looking for hassle-free tax solutions. With their services, you'll feel like you're in good hands.

Pros

HelloTax is an extremely reliable service that will surprise you with its speed and efficiency.

Cons

As far as criticism is concerned, there is nothing to criticize so far, as they try to solve every problem immediately and find an amicable solution that suits both parties.

Vendor response

Dear Andrej, Thank you for your excellent review! We’re thrilled to hear that you found hellotax to be a reliable and efficient service. It’s fantastic to know that our team’s prompt assistance and clear communication have contributed to your positive experience. Your kind words about our professionalism mean a lot to us, and we’re delighted that you feel in good hands with our services. If you ever need further assistance, we’re always here to help! Kindest regards, The hellotax team

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