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MyUsage Logo

Customer-Centric Payment Processing and Monitoring

Table of Contents

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MyUsage - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

MyUsage overview

What is MyUsage?

MyUsage is an integrated utility customer engagement suite consisting of online and cash payments, customer alerts, prepay billing, online bill presentment, usage monitoring, and a Mobile App (for both iOS and Android).

Starting price

2000per feature /
per month

Alternatives

with better value for money

MyUsage’s user interface

Ease of use rating:

MyUsage reviews

Overall rating

4.6

/5

11

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.7/10
Rating distribution

5

4

3

2

1

8

2

1

0

0

Pros
“We have used the pre-pay product with huge success for seven years. The product is a win-win for the utility and the customer.”
DF

Dudley F.

Director - Accounting & Finance

“Account in a positive status. They have a great customer service team at the ready, to answer any questions.”
DF

DALE F.

Office Supervisor/ Billing Clerk

“Month was a great idea win-win. It also allows a customer to obtain services without paying a large deposit.”
DF

DALE F.

Office Supervisor/ Billing Clerk

Cons
“A returning customer with an old debt to obtain services and pay their old debt at a percentage each.”
DF

DALE F.

Office Supervisor/ Billing Clerk

“As I already stated, bad debt were reduced dramatically.”
DF

Dudley F.

Director - Accounting & Finance

“Most of the problems we have had is from user error and just not knowing the product as good as we should or having forgot how to do something. This software has worked well for us.”
DT

David T.

Vice President - Administration

Who uses MyUsage?

Based on 11 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Utilities
Medical Practice

Use cases

- Not enough reviews
-
-
-
-
-

MyUsage's key features

Most critical features, based on insights from MyUsage users:

Non-Metered billing
Online payments
Billing & invoicing
Metered billing
Meter data management

All MyUsage features

Features rating:

ACH payment processing
Customer management
Electronic payments
For electricity
For natural gas
For trash
For water
Payment collection
Penalty/Cut-Off processing
Rate management

MyUsage alternatives

MyUsage logo

Starting from

2000

Per month

Free trial
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Features
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Submeter Billing logo
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MuniBilling logo
visit website

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Starnik logo
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1

Per month

Free trial
Free version
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MyUsage pricing

Value for money rating:

Starting from

2000

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about MyUsage price and value

Value for money rating:

To see what individual users think of MyUsage's price and value, check out the review snippets below.

“We have used the pre-pay product with huge success for seven years. The product is a win-win for the utility and the customer.”
DF

Dudley F.

Director - Accounting & Finance

“Account in a positive status. They have a great customer service team at the ready, to answer any questions.”
DF

DALE F.

Office Supervisor/ Billing Clerk

MyUsage integrations (1)

Top integrations

MyUsage support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Phone Support
Email/Help Desk

Training options

Webinars
In Person
Documentation
Live Online

MyUsage FAQs

Q. What type of pricing plans does MyUsage offer?

MyUsage has the following pricing plans:
Starting from: $2000.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of MyUsage?

MyUsage has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does MyUsage support?

MyUsage supports the following languages:
English


Q. Does MyUsage support mobile devices?

MyUsage supports the following devices:
Android, iPad, iPhone


Q. Does MyUsage offer an API?

No, MyUsage does not have an API available.


Q. What other apps does MyUsage integrate with?

MyUsage integrates with the following applications:
NorthStar


Q. What level of support does MyUsage offer?

MyUsage offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk

Related categories