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Payroll Mate vs Employment Hero Comparison (2026)

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Good recommendations?

Payroll Mate

Employment Hero

Overview

Payroll Mate is a payroll software that fits the needs of accountants and small to mid sized businesses to calculates net pay, federal withholding tax, Social Security tax, Medicare, state and more. Also supports payroll pay periods, prints checks, prepares payroll forms 941, 944, 940, W2 and W3.

Compliant contracts, policies and documents, paperless onboarding, employee management and so much more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

219

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

131

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

4.4

239

154

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“The overall ease of using the program for payroll and w-2's.”

Brenda P.

Church Secretary

“Easy in payroll creation and management and enhanced ease reporting to different stakeholders or related parties like management, employees or government.”

Bikal N.

Article Trainee

“Payroll Mate was so easy to use, takes less time to enter payroll for check printing, and Quarterly and year-end Tax reporting takes only minutes. ”

Susan Z.

Paralegal/Office Mgr.

Pros

“The Chat BOT has also improved greatly over the past few months and now manages to resolve most issues instantly, which has been a real time-saver. While there are still a few teething issues that Employment Hero is aware of and has included in their product development roadmap, it’s clear they are committed to continuous improvement.”

Lizi N.

Financial Controller

“The cons I have are not dealbreakers, but they're centred around just overall more flexibility with formatting (ability to right click on any hyperlinks or buttons) and improving the document template customisation tool.”

Shell B.

HR Advisor

“They covered every aspect clearly and if there was any confusion, the support team was incredibly responsive and knowledgeable during the implementation phase, promptly answering all my questions and ensuring I was never stuck”

Dipin C.

CFO

Cons

“very bad, no customer service at all, the dont respond my emails and they would refund me if I sent the invoice of another product I had to buy and they did not refund anything”

elizabeth i.

General manager

“it wasnt compatible with Mac and the would refund me if I sent the invoice of another product but there was no further communication nor follow up”

elizabeth i.

General manager

“Somewhat the lack of training to implement/utilize the program.”

Brenda P.

Church Secretary

Cons

“I submitted a leave request, but am unable to view its progress in the app; it displays only "Pending approval."”

Ketmanto W.

Application Support Engineer I

“The reporting features are terribly limited, doesn't calculate payments made in same pay periods like Xero and a lot of the other available software. ”

Solomon A.

Payroll

“Support system is woeful, poor training and system documentation, getting support is an act in frustration and one of Employment Hero's worst features.”

Gwilym D.

CHRO