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Employment Hero Logo

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Connecting employers and employees in the new world of work

(29)

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Employment Hero Pricing, Features, Reviews and Alternatives

Employment Hero FAQs

Q. What type of pricing plans does Employment Hero offer?

Employment Hero has the following pricing plans:
Starting from: $8.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Employment Hero?

Employment Hero has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Employment Hero support?

Employment Hero supports the following languages:
English


Q. Does Employment Hero support mobile devices?

Employment Hero supports the following devices:
Android, iPad, iPhone


Q. Does Employment Hero offer an API?

Yes, Employment Hero has an API available for use.


Q. What other apps does Employment Hero integrate with?

Employment Hero integrates with the following applications:
MYOB Business, Go1, Saasu, Zapier, QuickBooks Online Advanced, KeyPay, Okta, Slack, QuickBooks Online, Xero, JobAdder


Q. What level of support does Employment Hero offer?

Employment Hero offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

Employment Hero product overview

Price starts from

8

/user

Per month

What is Employment Hero?

Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.

Key benefits of using Employment Hero

  • Employment Hero is available as a native mobile application on iOS and Android, allowing users to access staff contacts and timesheets easily and conveniently on the move.

  • Employment Hero includes comprehensive reporting technology, enabling users to gather real time insight into organizational status and performance.

  • Employment Hero supports integration with Xero, MYOB and KeyPay, providing users with the tools to manage HR and accounting processes all in one centralized platform.

  • Users can opt in to the Employment Hero Benefits program, offering exclusive employee incentives and discounts on car finance or mobile plans.

  • Employment Hero utilizes employee self-service, permitting employees to enter and manage their own personal, bank and passport details as well as tax declarations and leave requests.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Webinars
    Live Online
    Videos

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    Employment Hero pricing information

    Value for money

    4.3

    /5

    207

    Starting from

    8

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Employment Hero features

    Functionality

    4.2

    /5

    207

    Total features

    160

    20 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Self Service Portal
    Third-Party Integrations
    Alerts/Notifications
    Reporting & Statistics
    API
    Customizable Reports

    Functionality contenders

    Employment Hero users reviews

    Overall Rating

    4.4

    /5

    207

    Positive reviews

    87

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.88/10
    Rating distribution

    5

    4

    3

    2

    1

    133

    48

    13

    5

    8

    Pros
    Employment Hero is super easy to use. The instant benefit we received was taking our onboarding and HR to a system with paperless processes.
    The team at Employment Hero are extremely capable from sales to integrations, they listen carefully and ensure the best available options are applied to meet your operational needs.
    We have enjoyed employment hero as it has allowed us to have the ability to manage leave more effectively and store our policy documents in the one place.
    Cons
    Inability and restriction on scheduling report, announcement etc means you cannot customise this.
    The cons we are facing at the moment is missing out on some of the payroll functions as we are running payroll through another system.
    Occasionally when I email employment contracts to staff they have difficulty with finding this email in their junk mail / spam / inbox. Some are not able to find this at all.

    Overall rating contenders

    WM
    AvatarImg

    William M.

    Account Executive

    Financial Services, 51-200 employees

    Review source

    Overall Rating

    Easy to use HR software

    Reviewed 2 years ago

    Transcript

    William W.: Hey, my name is William. I'm an account executive. I would give Employment Hero a rating...

    DD
    AvatarImg

    David D.

    HR Manager

    Consumer Goods, 51-200 employees

    Review source

    Overall Rating

    Employment Hero - HR & Payroll

    Reviewed 3 years ago

    Transcript

    David: My name's David. I'm an HR Manager and I give Employment Hero a five out of five. For more reviews,...

    AvatarImg
    AvatarImg

    Rania A.

    Legal Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Soltuion to our Cost Centre Reporting!

    Reviewed 4 years ago

    We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app. The Online Support is very quick in general and there is always a solution to any query we put through to the team, Overall, a great deal to our organisation!

    Pros

    Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

    Cons

    It would be great if it can be linked to the Outlook Calendar!

    Vendor response

    Hi Rania, Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes. Thank you again, Anna from Employment Hero

    JM
    AvatarImg

    Joanne M.

    Real Estate, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Practical and Efficient Employment System

    Reviewed 5 years ago

    The set up process is well worth the time invested for the efficiency that follows. All staff have embraced it, with few problems. The system is transparent; all documents can be signed from any location; any additional documents can be added immediately and read and signed off by staff on the same day; it also serves as great filing sytem and has the ability to remind staff of overdue certificates; licences etc.

    Pros

    The program is very time efficient; with staff using timesheets instead of manual timebooks; leave request updating on a calendar automatically once approved etc; quick facilitation of documents between employer and employee. Onboarded new employees is simple. The process from sending out a letter of offer and associated paperwork; to the employee registering without any problem before commencing with us, has been seamless. Other quality feature are reminders for expired certificates and licences; birthdays; probations etc.

    Cons

    Syncing to MYOB AccountRight: Currently RealHR does not sync correctly with MYOB AccountRight due to the rounding of wages. For e.g: Employee 1 gets paid $55000 per annum or $27.834 per hour. (three decimal point rounding) All employees are set up on hourly pay basis as this way personal and holiday leave etc can be entered each week. If I set up employees under Salary pay basis I cannot enter entitlements. Real...

    Vendor response

    Hi Joanne, Thank you so much for taking the time to provide such a detailed review of Employment Hero. It's greatly appreciated by our team, as well as potential customers looking for their own HRIS solution. I have passed your feedback regarding the MYOB integration limitations to our product team. Thank you again, The Employment Hero Team

    TN
    AvatarImg

    Tim N.

    Wholesale, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Misleading Payroll Products

    Reviewed a year ago

    Employment Hero outsources its payroll platform to Paycat, which operates on a separate database and is not fully integrated with Employment Hero's platform. This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the payroll, Employment Hero's technical support may not be able to fully assist as they are not familiar with the complex design of Paycat's payroll system. Paycat may also refuse to resolve the issue since you are Employment Hero's customer, not theirs.

    Pros

    Easily create templates and distribute HR-related documents to employees.

    Cons

    Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one another.

    Vendor response

    Hi Tim, Thanks for taking the time to leave us this review. Our payroll platform is owned by us and integrates with our HR platform. In this instance, PayCat would have assisted you to implement your Employment Hero payroll platform, however now this is complete, please direct any questions or concerns to our support team and we'll get back to you ASAP: https://employmenthero.zendesk.com/hc/en-au/requests/new Behind the scenes, we're working on a number of initiatives to enhance and streamline the implementation process and feedback like this is vital to the success of these initiatives. If you'd like to discuss your concerns further, please feel free to reach out to us at info@employmenthero.com. Many thanks, Rosie

    JR
    AvatarImg

    Jacob R.

    Warehousing, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great on paper but lacking smooth functionality

    Reviewed a year ago

    Relatively good, great concept, aesthetic user interface, clunky functions here and there, setup support for payroll is not helpful.

    Pros

    One place to store everything HR, keeps everything quick for onboarding and saves time and resources

    Cons

    Setup was painfully long with minimal help especially with payroll. To the point i had to explain things wrong within the system and explain how to fix it. New employees are not forced to complete there induction and policy content to be considered onboarded and can start the job and not have done anything.

    Vendor response

    Hi Jacob, Thanks for sharing your honest feedback. It's great to hear that the platform's helping you to streamline onboarding and HR admin. I can also appreciate that set-up was challenging, so thank you for sharing your experience with implementing the platform. We're working on a number of initiatives to streamline this experience in future and this feedback is vital in shaping this. In terms of the induction and policy content, you should be able to make this mandatory. Please check out our Help Centre for more information: https://help.employmenthero.com/hc/en-au/articles/360004049095-How-do-I-onboard-a-new-Employee-by-Hero-Academy-Training We appreciate your support. Many thanks, Rosie

    AvatarImg
    AvatarImg

    Kerry S.

    Real Estate, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Love the platform, makes on boarding new employees a breeze.

    Reviewed 6 years ago

    Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.

    Pros

    Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees. The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function

    Cons

    I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself

    Vendor response

    Hi Kerry, Thanks for giving Employment Hero such an amazing review! It's fantastic to see you're getting so much utility from the platform and that your employees love it too. I've passed your feedback on to our product team now, though it's great to see the support team gets your tick of approval! Thanks again, The Employment Hero Team

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