Payroll Mate vs Paylocity

Rippling

BambooHR

Paylocity

One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. 

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

BambooHR centralizes employee, payroll, time, and benefits data in one platform, ensuring accurate, secure, and coordinated information for peace of mind.

Principal

The customer service was poor, and for this reason I will not buy this software again.  

General manager

very bad, no customer service at all, the dont respond my emails and they would refund me if I sent the invoice of another product I had to buy and they did not refund anything

Accountant

I did call customer support to get help and the lady on the phone was really nice but she did tell me to send an email to the technical support team as they've never had this happen before.

Payroll Mate is a payroll software that fits the needs of accountants and small to mid sized businesses to calculates net pay, federal withholding tax, Social Security tax, Medicare, state and more. Also supports payroll pay periods, prints checks, prepares payroll forms 941, 944, 940, W2 and W3.

401(k) Tracking

Accounting

Benefits Management

Check Printing

Direct Deposit

Employee Portal

For Small Businesses

Multi-State

Payroll Management

Payroll Reporting

Tax Compliance

Vacation/Leave Tracking

W-2 Preparation

Wage Garnishment

Most users consider Payroll Mate a great value for the money, as they highlight its affordability and reasonable yearly fee. Some reviewers feel it is cost-effective, though a few users report higher costs for multiple sites and limited value for specific needs.

Value for money

By industry, Payroll Mate reviewers are most commonly professionals in accounting (30%). The most frequent use case for Payroll Mate cited by reviewers is payroll (60% of reviewers).

Payroll Mate

Windows

Linux

ADP Workforce Now

Personio

Deel

UKG Pro

ADP TotalSource

Paycom

Payroll Mate Payroll Software

it wasnt compatible with Mac and the would refund me if I sent the invoice of another product but there was no further communication nor follow up

Onwer

Mainly because I cannot get a hold of these people unless I'm trying to purchase something.  

Church Secretary

Somewhat the lack of training to implement/utilize the program.

The overall ease of using the program for payroll and w-2's.

Article Trainee

Easy in payroll creation and management and enhanced ease reporting to different stakeholders or related parties like management, employees or government.

Paralegal/Office Mgr.

Payroll Mate was so easy to use, takes less time to enter payroll for check printing, and Quarterly and year-end Tax reporting takes only minutes.   

I'm just trying to check out a product and if I'm already having to call tech support I'm just going to move on as it tells me what I'll be in for trying to use the product.

Payroll Mate does everything Quickbooks Payroll did at a fraction of the cost, AND it is user friendly!

Our primary inventory software also has built in payroll features, which we utilize by just making lump bi-weekly entries, as Payroll Mate and our software do not talk.

owner

You can't find a better payroll program for the price!!!  

Customer Support

Pricing

Problem Resolution

Training and Learning Curve

Phone Support

Data Import

Ease of Use

Freelancers

Small Business

Large Enterprises

Mid-size Business

Most users consider Payroll Mate a great value for the money, highlighting its affordability compared to other payroll solutions and appreciating that it allows running multiple companies without extra charges or monthly subscription fees. They indicate the yearly fee is reasonable and the software offers robust functionality for its price. Some reviewers feel it is a cost-effective alternative to more expensive products. However, a few users report that serving multiple business sites can become expensive and some find it costly compared to certain competitors, with occasional comments about limited value for specific needs.

Real Business Solutions

Deel is the only global-first people platform that enables companies to hire, pay, manage, and develop talent in 150+ countries without compliance headaches or third-party dependencies. Deel supports 40,000 customers and 1.5 million workers through a single, scalable global system.

RUN Powered by ADP

RUN Powered by ADP® helps small businesses automate payroll, file taxes and manage HR with ease. From AI-driven efficiency to expert support, businesses can take care of their teams anytime and anywhere. 

Director Of Membership

The customer support was underwhelming. When we encountered issues or needed clarification, responses were slow and often didn't fully resolve our concerns.

Human Resources

It met all of our business needs and when we did need help their support was aways able to find a solution that worked well for us.

General Accountant

The customer service is top notch. When our company was transitioning from Paycom to Paylocity their customer support team went above and beyond to make sure our team had everything we needed every step of the way during the transition. And since we've been using Paylocity whenever we have a question the customer support team is excellent about answering our questions and assisting our employees get the help they need to do their jobs.

Paylocity's all-in-one HR software helps you shift from admin tasks to strategic growth. Centralize employee data and automate onboarding with customizable workflows. Get AI-driven insights to make informed decisions. Employees get 24/7 mobile access to pay stubs, schedules, and tax forms. 

1099 Preparation

360 Degree Feedback

Academic/Education

ACA Reporting

Access Controls/Permissions

Accounting Integration

Action Management

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Applicant Tracking

Application Management

Approval Process Control

Assessment Management

Asynchronous Learning

Attendance Management

Attendance Tracking

Audit Management

Audit Trail

Automated Scheduling

Auto Update

Availability Management

Background Screening

Batch Processing

Benchmarking

Benefits Administration Outsourcing

Benefits Dashboard

Billable Items Tracking

Billable & Non-Billable Hours

Blended Learning

Boolean Search

Budgeting/Forecasting

Built-in Course Authoring

Calendar Management

Candidate Management

Categorization/Grouping

Certification & Licensing

Certification Management

Chat/Messaging

Clock In/Out

COBRA Administration

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Compensation Management

Competency Management

Compliance Management

Configurable Workflow

Content Library

Content Management

Corporate/Business

Corporate Card

Course Management

Course Tracking

Credit Card Management

Customizable Branding

Customizable Fields

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Connectors

Data Import/Export

Data Security

Data Visualization

Deduction Management

Disability Insurance Administration

Document Management

Document Storage

Electronic Forms

Electronic Signature

Email Management

Employee Benefits Administration

Employee Database

Employee Engagement

Employee Handbook

Employee Management

Employee Onboarding

Employee Profiles

Employee Recognition

Employee Scheduling

Employee Self Service

Engagement Tracking

Expense Management

Expense Tracking

Feedback Management

FMLA Administration

For Accountants

Forecasting

For Mobile

Reviews for Paylocity come from a wide variety of industries, including Hospital & Health Care (6% of reviewers), Non-Profit Organization Management (5%), and Computer Software (4%). The most frequent use case for Paylocity cited by reviewers is payroll (67% of reviewers).

Users and use cases

Most users consider Paylocity to deliver strong value for money, with competitive pricing and useful features. Some reviewers find the pricing structure unclear, and they report that add-ons can increase costs or make the overall price feel high.

Paylocity is a payroll solution with key features that include payroll management, direct deposit, reporting and analytics, employee database, self-service portal, time and attendance, and more.

Web-based

iPhone

iPad

Android

Paychex Flex

Paycor

Workday HCM

UKG Ready

isolved

Gusto

SurePayroll

ADP Comprehensive Services

QuickBooks Online

Overly complex security measures

One rogue Paylocity employee could steal from many users with this vulnerability.

environmental scientist

In the beginning when I stated using the software it was frustrating because you needed lots of info to log in (company ID, employee ID, password, etc) but they have a feature that lets you bypass all of that.

69% of reviewers feel negative about Paylocity’s security and access controls. Some users say the login process is cumbersome, requiring multiple credentials and frequent password updates. Reviewers express frustration with repeated two-factor authentication prompts and security questions, especially when using different devices. Users also raise concerns about customer support having broad access to sensitive information, and they feel that the strict security measures, while important, hinder usability and accessibility.

Cumbersome login and passwords

Owner

On top of this, sometimes even knowing your user name, password, and employer ID the site will just not let you log in.

Referee

Finding information on the website is incredibly difficult and the requirement to constantly update your password slows you down far too often (particularly problematic when you are in a hurry to clock in).

83% of reviewers feel negative about Paylocity’s password management. Some users report frequent issues with logging in, citing multiple required credentials, frequent password changes, and complex recovery processes. Reviewers indicate that employees who log in infrequently often struggle to remember their credentials, leading to account lockouts and time-consuming resets. Users say the process is inconvenient, especially during busy periods like tax season, and that the system’s security measures, while necessary, can be frustrating.

Challenging implementation process

57% of reviewers feel negative about Paylocity’s implementation experience. Some users report that setting up the system is complicated and time-consuming, with frequent misconfigurations and a lack of clear guidance. Reviewers mention ongoing struggles with policy setup, inaccurate calculations, and insufficient support during rollout. Users indicate that the process often requires significant manual intervention and that unresolved issues can persist long after initial implementation, making the transition difficult for organizations.