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QuickBooks Online vs Stax Bill Comparison

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Overview

Category Leaders

QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial data...

Stax Bill simplifies the complexities of subscription billing by automating manual accounting, financial processes, and workflows....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

36

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

199

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

6.4K

5

4

3

2

1

3.5K

1.9K

584

164

184

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

34

5

4

3

2

1

19

12

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

It's a user friendly service with great customer care, wonderful service if u have a small business.
Fields to fill and perfectly links the data from one end like ap and AR to the bank reconciliation. Great reports on transactions for the month or period if interest.
We love that it helps us streamline efforts, is easy to use, and is easy to train others on. QuickBooks Online has definitely been one of the best technology pieces of our administration.

Pros

It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features.
Breadth of features suits our business. Super responsive and great personalized support.
We can now use those resources for selling. Great team, awesome support = so happy.

Cons

This is extremely unprofessional and unacceptable from the company that is supposed to have your books.
The problem is that doing your own taxes online becomes risky the more you have to account for.
Other than tracking my expenditures, the whole system is a pain. Error messages constantly received because "there's a message from your bank" bla bla bla.

Cons

They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices.
That we didn't find them earlier and wasted so much time lookng at their competitors.
We never thought that price changes would be a missing feature for a recurring billing system.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features172
  • "What If" Scenarios
  • 1099 Preparation
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Address Validation
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budgeting/Forecasting
  • CRM
  • Cancellation Management
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Client Portal
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Consumer Use Tax
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Estimating
  • Cost Management
  • Credit Card Management
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Statements
  • Customizable Billing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Enrollments/Onboarding
  • Estimating
  • Exemption Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Flexible Rate Tables
  • For AEC Industry
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Grant Management
  • Higher Education
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • K-12
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-State
  • Multiple Payment Options
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Order Management
  • Overpayment Processing
  • PCI Compliance
  • PO Reconciliation
  • Partial Payments
  • Partnership Accounting
  • Payment Collection
  • Payment Processing
  • Payment Processing Services Integration
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Point of Sale (POS)
  • Post-Paid Service
  • Pre-Paid Service
  • Price/Margin Management
  • Product Catalog
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Rating Engine
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Refund Management
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Self-Service Reporting
  • Service Provisioning
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Taxability Verification
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Transaction Tracking
  • Trust Accounting
  • Usage Tracking/Analytics
  • User Management
  • Vacation/Leave Tracking
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • W-2 Preparation
  • Wage Garnishment
  • Total features119
  • "What If" Scenarios
  • 1099 Preparation
  • 401(k) Tracking
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Address Validation
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Benefits Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Portal
  • Billing Rate Management
  • Budgeting/Forecasting
  • CRM
  • Cancellation Management
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Chart of Accounts
  • Check Printing
  • Check Processing
  • Check Writing
  • Client Portal
  • Commission Management
  • Compliance Management
  • Consolidation/Roll-Up
  • Consumer Use Tax
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Estimating
  • Cost Management
  • Credit Card Management
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Statements
  • Customizable Billing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Direct Deposit
  • Discount Management
  • Document Templates
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dunning Management
  • Duplicate Payment Alert
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Reminders
  • Enrollments/Onboarding
  • Estimating
  • Exemption Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Fee Calculation & Posting
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Flexible Rate Tables
  • For AEC Industry
  • For Medical Purposes
  • For Nonprofits
  • For Real Estate
  • For Religious Organizations
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • General Ledger
  • Grant Management
  • Higher Education
  • Hourly Billing
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • K-12
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-State
  • Multiple Payment Options
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Order Management
  • Overpayment Processing
  • PCI Compliance
  • PO Reconciliation
  • Partial Payments
  • Partnership Accounting
  • Payment Collection
  • Payment Processing
  • Payment Processing Services Integration
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Point of Sale (POS)
  • Post-Paid Service
  • Pre-Paid Service
  • Price/Margin Management
  • Product Catalog
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Rating Engine
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring Payments
  • Recurring/Subscription Billing
  • Refund Management
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Revenue Recognition
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Self-Service Reporting
  • Service Provisioning
  • Spend Management
  • Status Tracking
  • Strategic Planning
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Tax Calculation
  • Tax Compliance
  • Tax Filing
  • Tax Management
  • Taxability Verification
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Transaction Tracking
  • Trust Accounting
  • Usage Tracking/Analytics
  • User Management
  • Vacation/Leave Tracking
  • Value Added Tax (VAT)
  • Vendor Management
  • Version Control
  • W-2 Preparation
  • Wage Garnishment

Integrations

  • Total integrations976
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations18
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Education Management, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Quickbooks Doesn't Beat The Desktop Version

Reviewed a year ago

We had hoped that Quickbooks online would solve local install issues, and occasional errors, particularly in multi-user mode . However, the difference in features between online and the desktop version is a deal breaker.

Pros

General accounting, bill paying, and payroll.

Cons

There are many features that are lacking compared to the desktop version of the software.

AR
AvatarImg

Verified reviewer

501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

QuickBooks Online logo

QuickBooks Online

Desktop version made simple

Reviewed 6 years ago
Pros

This is a very simplified version of QuickBooks Desktop. I use both QuickBooks Pro 2017 and QuickBooks Online and I do not have any issues with either one of them for now. Online subscription for a month which I think is a little high but compared to buying outright for the desktop version, the online version is well worth the price. The best part is being able to access the account anywhere with internet.

Cons

One feature that is quite frustrating for me right now is the vendor part. When I enter a bill, it does not caption duplicate reference number (or the invoice number) There was a time where I paid a vendor twice because I entered a bill and another admin entered the same bill but QuickBooks didn't capture that double bill. Needs to be fixed

RM
AvatarImg

Rocio M.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Billing made easy

Reviewed 2 years ago
Pros

Ability too bill from anywhere without struggling with a complicated format

Cons

I would appreciate an easier means of scanning in time logs or receipts

KS
AvatarImg

Kathy S.

Accounting, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

QuickBooks Online logo

QuickBooks Online

NOT a complete program, doesn't function as expected.

Reviewed 7 years ago

Provides me plenty of opportunity to bill clients to correct issues.

Pros

Only that it shares the QuickBooks name with a great desktop version. There are other online bookkeeping programs that are far superior.

Cons

Not capable of handling purchasing, job costing, multi-currency. Alot of things have to be corrected by tech support, and they are difficult to get in contact with. The program runs slow and closes unexpectantly.

Av
AvatarImg

Angela v.

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QuickBooks Online logo

QuickBooks Online

I've been using for years. Love how organized I am now.

Reviewed a year ago

I've used it for several years, have not experience any issues.

Pros

Easy to use software, keeps me organized, easy to bill clients and to get paid.

Cons

Probably when they raise their prices. Otherwise its a good product.

AvatarImg
AvatarImg

Nathan A.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Incredible and mobile!

Reviewed 5 years ago
Pros

I love that I can access quick books even without downloading the software.

Cons

Parts of bill and invoice filtering don’t work as user-friendly as I would like.

MK
AvatarImg

Mallory K.

Restaurants, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

QuickBooks Online logo

QuickBooks Online

It is good software but needs some work.

Reviewed 6 years ago

This software is great. can bill things easily and do my collections with ease.

Pros

Very easy to work in. It depends on what your company wants. You can set up some things how you want them but not everything. I like how it makes you change your password every 90 days. Very great thing to have.

Cons

The only thing that I just do not like is when I am putting in payments. When I put in the amount it automatically adds it to invoices that need to be paid. Then I have to go and un-mark all of them and apply it to the correct invoices. On our national accounts that gets a little aggravating. It can automatically select up to 100 invoices and having to go and unselect is just a little time consuming.

CS
AvatarImg

Celina S.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Great accounting system!

Reviewed 9 months ago

Easy to use and navigate through and great reporting

Pros

User friendly, easy to navigate, great detailed reports, Great ability to pay bill and print checks.

Cons

Nothing I dislike about this Quickbooks online program, it is a great program, very easy to use and train.

MD
AvatarImg

Margaret D.

Executive Office, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Great for small companies.

Reviewed 3 years ago

Fast and Easy to implement. Finding functionality is not always inutitive.

Pros

Super easy to deploy and it integrates seamlessly with our third party bill payment and expense reporting software.

Cons

lack of custom reporting is a bummer but at this price point i wouldnt expect a lot of bells and whistles.

ÁC
AvatarImg

Álvaro C.

Transportation/Trucking/Railroad, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

QuickBooks Online logo

QuickBooks Online

A Comprehensive Accounting Solution.

Reviewed a year ago

As a user of Quickbooks Online for several years, I have found the software to be a reliable and comprehensive solution for managing my business's financials. While there are certainly areas for improvement, such as the user interface.

Pros

It is a comprehensive accounting solution that allows users to easily manage their financials, including invoicing, bill payment, expense tracking.

Cons

It can be overwhelming for users who are not familiar with accounting software. The user interface can also be somewhat clunky and slow, particularly when working with large amounts of data.

DR
AvatarImg

David R.

Telecommunications, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

QuickBooks Online logo

QuickBooks Online

QuickBooks is a learning process

Reviewed 6 years ago

Overall good program. If not familiar with QB need to have some training.

Pros

Can make Sales Orders, PO, Invoice, Bill customers. There are various reports that can be run for most every area.

Cons

No click and drop for attaching files. Have to save to a file and then save to a file in QB and then upload. Printing can be challenging at times

AvatarImg
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Jordan L.

Education Management, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Combine personal email

Reviewed 5 years ago
Pros

I like the ease of creating an invoice to bill those who need to pay me as an independent contractor.

Cons

It’s difficult to figure out if even possible to combine my personal email as sender email

LS
AvatarImg

Lisa S.

Building Materials, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Great Change!

Reviewed 4 years ago

This has been a great experience so far. QBO has been much easier to work with than what we used in the past.

Pros

I love the ability to set-up our customers and bill to parent companies - keeping a history for each location.

Cons

I know that QBO is accounting software, but i wish we could create partial invoices with the quantities of items being invoiced instead of using dollar amounts or percentages. The absence of a report showing items on accepted estimates is something that I wish QBO would change. I need to be able to take a report from QBO to see what items are waiting for production without the use of an outside program.

AG
AvatarImg

AMBER G.

1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Great software

Reviewed 7 years ago
Pros

Easy to use Great app Allows you to enter unlimited clients Ability to bill ahead of time and set reoccuring invoices.

Cons

Hard to get back to smaller packages once upgraded. I upgraded and once I tried to go back I was unable to.

KC
AvatarImg

Katy C.

1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Quick books online for new business

Reviewed 6 years ago
Pros

Easy to set up and bill customers. I can add products quickly and get an invoice sent out in under 10 minutes.

Cons

Can’t customise invoices as much as I want to to suit my business needs. Also it is a little temperamental linking to bank account for reporting purposes

PA
AvatarImg

Paul A.

1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

QuickBooks Online logo

QuickBooks Online

Constant billing problem and been locked out of my account.

Reviewed 6 years ago

Looking at sage now.

Pros

Easy to use and navigate. Once you have put all your products on and the customers, doing a bill is quick and easy.

Cons

I keep getting locked out of my account, Apple say its active and up to date but Quickbooks say its a billing problem and want me to migrate my billing direct instead of sorting the problem.

WS
AvatarImg

Wendy S.

Alternative Medicine, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Worth It for the Banking Integration

Reviewed a year ago

As a small business owner who does not use a bookkeeper using QB Online is a time saver. The integration with my bank is a real win!

Pros

I absolutely love not having to key in my credit card bill each month. The integration with my bank is worth every penny.

Cons

The tags are not intuitive and difficult to find.

LB
AvatarImg

Lisa B.

Marketing and Advertising,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

QuickBooks Online logo

QuickBooks Online

Streamlined Processes for a Small Business

Reviewed 8 years ago
Pros

Easy to use and all inclusive. Sync with banks is easy and invaluable. Auto-set invoices is also fantastic to bill on time.

Cons

Web version is limited compared to desktop version.

WP
AvatarImg

Wendy P.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

QuickBooks Online logo

QuickBooks Online

QBO is great for a lot of small business needs

Reviewed 2 years ago

Customer service is a lot better - you used to be on hold for 30 plus minutes - now it is 5 minutes max to get connected to customer service rep. BUT - they need a lot more training - it takes about 30 minutes to get verified and then for them to truly understand your problem - but then 90% of the time they can't solve your problem and they have to escalate it.

Pros

It is easy to learn. The creation of the vendor PO - to bill - to payment - is great. The reports are easy to run

Cons

DO NOT use this if you have inventory. The system doesn't really work - my detail reports don't match the summary reports and QBO tries to do costing in the background and it is wrong

dR
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david R.

Utilities, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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QuickBooks Online

Quick Books customer Service & Fraud department

Reviewed 2 years ago

Customer service sucks, beware I would go somewhere else. Been on phone everyday for the past 3 weeks and still not able to receive my funds.

Pros

Ease of use to bill Customers other than that I would not recommend this company due to safety issues and lack of support.

Cons

Someone from inside their company hacked my account and Changed my phone number, routing number and bank to allow all my deposits to go to there new account. They were able to change the phone number without notifying me with the 2 step authentication process they have and they taken $30,000 plus from my account. It has been over 21 days and everyday calling for hours on end to try to get this changed back into my name. As of now I have not been able to receive any of my money and this has halted my business and family. The customer service sucks and they are all in 3rd world countries that will keep telling you to calm down and we will help with this problem today. Beware there system is not safe and will not give you your money back for fraud.

AP
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Andrea P.

Law Practice, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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QuickBooks Online

Andrea Papa-review

Reviewed 3 years ago

We use quickbooks daily to bill clients, and it is a very good and well liked tool amongst our office.

Pros

Quickbooks is very simple and easy to use and it was easy to teach new employees how it works which saved our office a lot of time.

Cons

Quickbooks takes forever to boot up on our office computers which sometimes wastes our time when we could be doing work.

MS
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Matthew S.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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QuickBooks Online

I use quickbooks online to keep track of all aspects of the business including accounts payable and receivable, and to create reports

Reviewed 7 years ago
Pros

The ease of downloading bank and credit card information is a great feature that saves a lot of time

Cons

The functionality for matching bill payments to outstanding invoices is not intuitive and needs to be managed carefully to avoid problems

BR
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Boleyn R.

Accounting, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Online

Ease of use Quickbooks Online

Reviewed a year ago

Overall, very happy with QB.

Pros

Easy to use billing. Sequential billing number makes it easy for quick biling. Option to bill in Cdn or US$ makes it very useful.

Cons

Unable to customize two sequence billing for two billing partners or more.

YS
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Yulia S.

Computer Hardware, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Online

Good accounting software

Reviewed 5 years ago
Pros

I like to use the QuickBooks application on my mobile device, thanks to which I can bill clients and see if they scan the bills sent.

Cons

The registration process was quite difficult for me. Several times the data was not saved, but I’m not exactly sure what caused the software itself, not the device used.

EG
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Elizabeth G.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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QuickBooks Online

Tough transition for longtime QB Desktop user

Reviewed 4 years ago

Switched from QB desktop to improve multiple user experience but prefer the QB desktop experience. Had difficulty importing historical data. I'm having trouble re-creating the QB desktop reports I liked using. Chat support pretty good. User forums are difficult to use because it's difficult to sort out the different solutions for the different QB platforms.

Pros

Multiple users on cloud based platform. Importing bank deposit and check info is easy making bank reconciliation a breeze.

Cons

Don't like the way payroll liabilities are handled as compared to QB desktop. Check printing is a pain to configure. When entering bills from a regular vendor, don't have the option of only "remembering" the expense account category, it remembers the whole bill, what a pain for a bill with several splits. Expensive! Dashboard not configurable.

MA
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Mark A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stax Bill

great billing solution for subscriptions

Reviewed 12 years ago

Fusebill now takes care of all of our billing - we used to have a fair bit of manual processes each month, and had to get a developer involved for pricing changes. With Fusebill everything is automated. It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features

Pros

Automatated. We have some small customers that are billed on credit cards, and others that get sent a monthly bill. Fusebill deals with all of our billing needs. The checkout pages let us sign up new customers online and accept credit cards.

Cons

No cons were added to this review